IBM Certified Pre-owned Equipment is a name you can trust
90-day quality satisfaction guarantee for IBM Certified Pre-owned Equipment servers, networking, storage
All servers, storage and networking products have been refurbished to IBM standards using new and/or used parts. These products are remanufactured at the original plant of assembly utilizing the same vigorous test processes as new equipment and are maintenance qualified. In addition, we back our systems with a quality satisfaction guarantee of 90 days.
For IBM equipment that IBM installs or is designated as "customer set up" by IBM, and is either covered by a remaining IBM warranty or an IBM Maintenance Service contract, IBM Global Financing guarantees your complete satisfaction with the quality and the reliability of such unmodified equipment for three months from shipment or from the release date for pick-up. If you contact IBM Global Financing at 1-800-334-9693 within the applicable three month period and indicate that you wish to exercise this guarantee, IBM Global Financing will, at its sole option, either replace the equipment or refund the purchase price paid. Please retain a copy of your shipping label to establish proof of purchase.