Why buy from IBM

IBM Certified Pre-owned equipment
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Why buy Certified Pre-owned PC products from IBM?

VALUE: We offer superior quality products at very competitive prices, backed by our 7-day money back guarantee, warranties, and free standard shipping – every day.

TRUST: We are IBM and we stand by every product we sell. You hold us to a higher standard and we strive to exceed your expectations. We're proud to deliver exceptional offerings and extraordinary customer service.

OPTIONS: Choose from a wide variety of products – Certified Pre-owned PCs in various conditions – pristine, slightly blemished, or scratch and dent. We also offer new condition PCs with cool features and original manufacturer warranties. We offer something to fit every budget.

EXTRA PROTECTION: In addition to our standard 3-month Quality Satisfaction Guarantee, we offer 1-year Extended Warranty Option (EWO) for a nominal fee. That means you get total 15 months protection.

PRODUCTIVITY: We install IBM's Lotus Symphony Office Suite on all Certified Pre-owned PCs – a $200 value. This versatile software provides spreadsheet, presentation and document creation functions. Lotus Symphony supports Microsoft Office 2007 files so there's no worry about file compatibility.

THINK GREEN: The thousands of PCs we sell every year mean less assets being sent to landfills which positively impacts our environment.

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IBM Certified Pre-owned

Also known as "refurbished".
Product returned from corporate lease.
Fully tested, cleaned, and certified functional according to IBM standards.
Product in excellent condition and looks virtually new.
Product covered by 7-day Money Back Guarantee and 3-month Quality Satisfaction Guarantee.
1-year Extended Warranty Option available for additional charge.

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New

Also known as "closed box".
Product never used.
Product in pristine, new condition.
Product covered by 7-day Money Back Guarantee and original manufacturer warranty.

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Open box

Also known as "redistributed".
Product shipped and returned; may or may not have been used.
Fully tested and certified functional.
Product in excellent condition.
Battery is new.
Product covered by 7-day Money Back Guarantee and 3-month Quality Satisfaction Guarantee.
1-year Extended Warranty Option available for additional charge.

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Scratch and Dent

Product returned from corporate lease.
Fully tested, cleaned, and certified functional according to IBM standards.
Product has cosmetic blemishes such as scratches and dents on exterior case, faded keys, scratches on LCD
Purchase price is discounted accordingly.
Product covered by 7-day Money Back Guarantee, 3-month Quality Satisfaction Guarantee.
1-year Extended Warranty Option available for additional charge.