IBM System x and Bladecenter server services

Maintenance and technical support for your System x™ and Bladecenter™ servers

System x and Bladecenter Server Services

Whether you are a small business owner or an international corporation, you have options to protect your business and your investment with IBM®.

Register your System x and Bladecenter servers to expedite technical help when you need it.
Determine if the standard warranty is sufficient coverage to protect your key investments.
Consider IBM extended warranty maintenance in your IT budget for round the clock protection.

Register your System x and Bladecenter servers on-line today for updates and service options, upgrade your warranty, or contact IBM to discuss maintenance and technical support options with a representative.

Basic warranty for System x and Bladecenter

1 or 3 year warranty terms.
9x5 next business day response time.
On-site repair or limited on-site repair(some parts are mandatory customer replacement parts).

Upgraded warranty

Service levels (includes parts and labor)

24x7x2 same day service.
every day, around the clock, including holidays.
24x7x4 same day service.
every day, around the clock, including holidays.
9x5x4 same day service.
9x5 next business day.
On-site repair (parts are replaced by IBM).
Flexible contract terms.
Flexible billing options.
Hard drive retention (optional add on).
Microcode update support (optional add on).

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All offers subject to availability. This offering is void wherever prohibited or restricted by law. IBM reserves the right to modify or withdraw this offering at any time. This offering is subject to the terms and conditions of any applicable Agreements. IBM is not responsible for photographic or typographic errors. ©2013 IBM Corp. All rights reserved.

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IBM BladeCenter chassis First-in-Location End User Eligibility

For a limited time only, if you are an IBM-approved BladeCenter chassis First-in-Location customer and you acquire an eligible new IBM BladeCenter chassis, you can receive the eligible new IBM BladeCenter chassis at no charge.

There is a limit of five (5) eligible new IBM BladeCenter no-charge chassis per customer Enterprise (as defined in the IBM Customer Agreement). These five (5) can be acquired by a single approved BladeCenter chassis First-in-Location customer, or up to five (5) approved BladeCenter chassis First-in-Location customers across a customer Enterprise.

If more than one eligible new no-charge chassis is acquired by a single BladeCenter First-in-Location customer, they must be acquired at the same time, as part of a single order. Subsequent orders from the same BladeCenter First-in-Location customer will not qualify.

Orders must be received by IBM on or after July 5, 2011, but no later than January 4, 2012, by calling 1-866-883-8901. Be sure to reference priority code 101J313W.

Shipping and handling are extra.

Other information/conditions

IBM reserves the right to audit any transaction in order to ensure compliance with the terms and conditions of this promotion.

IBM reserves the right to modify or withdraw this promotion at any time.

This promotion is subject to the terms and conditions of any applicable Agreements.

This promotion cannot be combined with any other IBM discounts, rebates, or allowances on the eligible products.

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On-site repair, flexible contract terms

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IBM System x and Bladecenter server services

Basic warranty for System x and Bladecenter

Upgraded warranty

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