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The number of days shown for each shipping option is measured from the date IBM provides your order to a shipping company, and not the date you place your order with IBM. The time it takes for your order to arrive will vary based upon product availability (orders may be held until all products in the order are ready to ship), and other factors.
  • Standard Delivery is standard ground shipping. This delivery method generally takes between 3-5 business days after shipping, but IBM does not commit that orders shipped by this method will arrive on any particular date. Standard shipping is included with your online purchase.
  • 2 Business Days Delivery: Your order should be received by 5:00 p.m. on the second business day after shipping.
  • 1 Business Day Delivery: Your order should be received by 5:00 p.m. on the first business day after shipping.
  • Priority NBD (Next Business Day) Delivery: Your order should be received by 10:30 a.m. on the first business day after shipping.
IBM will choose the method of transportation based on customer location and other factors. Shipments may be delayed due to many circumstances If you have ordered a 2 Business Day, 1 Business Day, or Priority Next Business Day option and the carrier does not deliver the product within that time frame, then IBM will refund the difference in price between the shipping option you selected and the delivery you receive subject to the following conditions: (a) a product is deemed delivered when the carrier attempts delivery to the shipping address provided by the customer, even if no one is present to receive the shipment; (b) you must notify IBM customer service that you are eligible for this refund within thirty (30) days of the date your order is delivered -- requests after thirty days are not eligible for the refund; and (c) all requests are subject to verification by IBM and all decisions regarding eligibility for these refunds shall be made by IBM in its discretion. To notify IBM about a delayed shipment or if you have any questions concerning shipping, please call 1-888-ShopIBM.

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