Warranty Service Provider Program

Web-based training for IBM Business Partners and Self-Maintainers approved to perform warranty service


Welcome to the IBM Warranty Service Provider Training site. We are excited to be able to offer you quality courses via the Internet. You can learn about our latest products, technologies, and solutions at your convenience from anywhere in the world.

Join sales, technical, and service professionals around the world who have gained a competitive edge by taking the opportunity to take the training courses now available to you as an IBM Warranty Service Provider.

Once you are logged in, you will have access to the courses required for providing warranty service on IBM products. You will also have access to other technical courses which are part of the PartnerWorld University which can enhance and deepen your technical skills.

We're here to help


Easy ways to get the answers you need.

or call us at:

For questions regarding the training, requirements, Warranty Service Program, you may contact:

- US and Canada:
Business Partner Warranty Support Center at 800-426-7299 opt 2 or

- Latin America:


- Asia Pacific: