Customer support center contacts
Country or region Email (24H turnaround time) Phone FAX Hours
Argentina     09.00-18.00 (ART)
Asia/Pacific countries not specifically listed +800-539-274-26(toll free) or +45 48 10 10 61 (non-toll free)   08.00 am - 5.00 pm (AEST)
Australia 1-800-992-402 (toll free) or +45 48 10 10 61 (non-toll free)   08.00 am - 5.00 pm (AEST)
Austria 0800 291461 (toll free) or +45 48 10 10 61 (non-toll free)   08.00-23.00 CET 09.00-17.00 (German support) 17.00-23.00 (After 17.00, English support. German support depending on availability)
Belgium French line 0800 716 04 or English line 0800 738 21 (toll free number) or +45 48 10 10 61   08.00-23.00 CET 09.00-17.00 (French Support or english support only) 17.00-23.00 (After 17.00 English support. French support depending on availability)
Bolivia     09.00-18.00 (BRT)
Brazil 0800-787371   09.00-18.00 (BRT)
Canada 1-877-426-5397 (toll free) or +45 48 10 10 61 (non-toll free)   08.00 am - 05.00 pm (EST)
Central/Latin America Countries not specifically listed     09.00-18.00 (BRT)
Chile     09.00-18.00 (BRT)
Columbia     09.00-18.00 (BRT)
Cyprus +45 48 10 10 61   08.00-23.00 (EEST) (English Support only)
Denmark 80 32 16 19 (toll free) or +45 48 10 10 61 (non-toll free)   08.00-23.00 CET (English Support only)
Ecuador     09.00-18.00 (BRT)
Egypt +45 48 10 10 61   08.00-23.00 CET (English Support only)
European, Middle East and African countries not specifically listed +45 48 10 10 61   08.00-23.00 CET (English support only)
Finland 0800 1 145 66 (toll free) or +45 48 10 10 61(non-toll free)   08.00-23.00 CET (English support only)
France 0800 910 212 (toll free) or +45 48 10 10 61 (non-toll free)   08.00-23.00 CET 09.00-17.00 (French support) 17.00-23.00 (After 17.00, English support. French support depending on availability)
Germany 0800 1817683 (toll free) or +45 48 10 10 61 (non-toll free)   08.00-23.00 CET 09.00-17.00 (German support) 17.00-23.00 (After 17.00, English support. German support depending on availability)
Greece +45 48 10 10 61   08.00-23.00 (EEST)(English Support only)
India +45 48 10 10 61 (non-toll free)   08.00 am - 5.00 pm (AEST)(English Support only)
Indonesia +800-539-274-26 (toll free) or +45 48 10 10 61 (non-toll free)   08.00 am - 5.00 pm (AEST)(English Support only)
Ireland 1 800 554 507 (toll free) or +45 48 10 10 61 (non-toll free)   08.00-23.00 CET
Israel +45 48 10 10 15   08.00-23.00 (English support only)
Italy 800 876319 (toll free) or +45 48 10 10 61 (non-toll free)   08.00-23.00 CET 09.00-17.00 (Italian support) 17.00-23.00 (After 17.00, English support. Italien support depending on availability)
Japan +45 48 10 10 61(non toll free)   Email support in Japanese - Phone support 24/7 in English only
Korea +800-539-274-26 (toll free) or +45 48 10 10 61 (non-toll free)   08.00 am - 5.00 pm (AEST)(English Support only)
Luxembourg 0800 2250 (toll free) or +45 48 10 10 61 (non-toll free)   08.00-23.00 CET 09.00-17.00 (French support) 17.00-23.00 (After 17.00, English support. French support depending on availability)
Malaysia +45 48 10 10 61   08.00-17.00 (MYT) (English support only)
Mexico     09.00-19.00 (local time)
Netherlands 0800 022 3305 (toll free) or +45 48 10 10 61 (non-toll free)   08.00-23.00 CET (English support only)
New Zealand +800-539-274-26 (toll free) or +45 48 10 10 61 (non-toll free)   08.00 am - 5.00 pm (AEST)
Norway 80 01 00 62 (toll free) or +45 48 10 10 61 (non-toll free)   08.00-23.00 CET (English support only)
Pakistan +45 48 10 10 61   08.00-23.00 CET (English support only)
Peru     09.00-18.00 (BRT)
Portugal 080 084 5770 (toll free) or +45 48 10 10 61 (non-toll free)   08.00-23.00 CET 09.00-17.00 (Portuguese Support depending on availability) 17.00-23.00 (After 17.00, English support. Portuguese support depending on availability)
Saudi Arabia +45 48 10 10 61   08.00-23.00 CET (English Support only)
Singapore +800-539-274-26 (toll free) or +45 48 10 10 61 (non-toll free)   08.00 am - 5.00 pm (AEST)(English Support only)
South Africa +45 48 10 10 13   08.00-23.00 CET (English support only)
Spain 900 994 547 (toll free) or +45 48 10 10 61 (non-toll free)   08.00-23.00 CET 09.00-17.00 (Spanish support available after 9.00 only) 17.00-23.00 (After 17.00, English support. Spanish support depending on availability)
Sweden 020 798 456 (toll free) or +45 48 10 10 61 (non-toll free)   08.00-23.00 CET (English support)
Switzerland French: 0800 837 195 German: 0800 553 084 Italian: 0800 553 085 (toll free number) or +45 48 10 10 61 (non-toll free)   08.00-23.00 CET 09.00-17.00 (French, German, Italian support) 17.00-23.00 (After 17.00, English support. Other languages depending on availability)
Taiwan +45 48 10 10 61   08.00 am - 5.00 pm (CST) (English support only)
Turkey +45 48 10 10 61   08.00-23.00 CET (English support only)
United Kingdom 0800 965 441 (toll free) or +45 48 10 10 61 (non-toll free)   08.00-23.00 CET
Venezuela     09.00-18.00 (BRT)
USA +1 800 446 8989 (toll free number) or +45 48 10 10 61 (non-toll free)   06.00 am - 05.00 pm (MST)
World Wide non-toll free number: +45 48 10 15 01    
My entitled hardware support : Exception Handling Team      

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