Customer support center contacts
Country or region E-mail Phone numbers Supported languages Phone support hours (Local time)
World Wide If no other phone numbers are listed below or as an additional number to the ones below.
Non toll free
+44 2392 289880
English support unless listed differently below.  
       
Australia Toll free
+800-539-274-26
Additional toll free
1-800-992-402
Additional non toll free
+44 2392 289491
  8.00am - 5.00pm (AEST)
Austria Toll free
0800 291461
Additional non toll free
+44 2392 289492
German and English 08.00-23.00 CET 09.00-17.00 (German support) 17.00-23.00 (After 17.00, English support. German if available.)
Belgium French line:
Toll free
0800 716 04
Additional non toll free
+44 2392 289493
English line:
Toll free
0800 738 21
Additional non toll free
+44 2392 289494
French and English 08.00-23.00 CET 09.00-17.00 (French or english) 17.00-23.00 (After 17.00 English support. French if available.)
Bolivia     09.00-18.00 (BRT)
Brazil Additional non toll free
+44 2392 289495
  09.00-18.00 (BRT)
Canada Toll free
1-877-426-5397
Additional non toll free
+44 2392 289496
  8.00am - 5.00pm (EST)
China,
Hong Kong
Toll free
+800-539-274-26
  8.00am - 5.00pm (AEST)
Chile     09.00-18.00 (BRT)
Columbia     09.00-18.00 (BRT)
Cyprus     08.00-23.00 (EEST)
Denmark Toll free
80 32 16 19
Additional non toll free
+44 2392 289501
  08.00-23.00 CET
Ecuador     09.00-18.00 (BRT)
Egypt     08.00-23.00 CET
       
Finland Toll free
0800 1 145 66
Additional non toll free
+44 2392 289497
  08.00-23.00 CET
France Toll free
0800 910 212
Additional non toll free
+44 2392 289498
French and English 08.00-23.00 CET 09.00-17.00 (French support) 17.00-23.00 (After 17.00, English support. French support if available)
Germany Toll free
0800 1817683
Additional non toll free
+44 2392 289503
German and English 08.00-23.00 CET 09.00-17.00 (German support) 17.00-23.00 (After 17.00, English support. German support if available)
Greece     08.00-23.00 (EEST)
India Additional non toll free
+44 2392 289504
  8.00am - 5.00pm (AEST)
Indonesia Additional non toll free
+44 2392 289505
  8.00am - 5.00pm (AEST)
Ireland Toll free
1 800 554 507
Additional non toll free
+44 2392 289506
  08.00-23.00 CET
Israel Additional non toll free
+44 2392 289511
  08.00-23.00
Italy Toll free
800 876319
Additional non toll free
+44 2392 289507
  08.00-23.00 CET 09.00-17.00 (Italian support) 17.00-23.00 (After 17.00, English support. Italien if available)
Japan   E-mail support in Japanese - Phone support in English only. 24/7 support (English only)
Korea Toll free
+800-539-274-26
Additional non toll free
+44 2392 289508
  8.00am - 5.00pm (AEST)
Luxembourg Toll free
0800 2250
Additional non toll free
+44 2392 289509
  08.00-23.00 CET 09.00-17.00 (French support) 17.00-23.00 (After 17.00, English support. French if available )
Malaysia Toll free
+800-539-274-26
  08.00-17.00 (MYT)
Mexico     09.00-19.00
Netherlands Toll free
0800 022 3305
Additional non toll free
+44 2392 289514
  08.00-23.00 CET
New Zealand Toll free
+800-539-274-26
Additional non toll free
+44 2392 289515
  08.00 am - 5.00 pm (AEST)
Norway Toll free
80 01 00 62
Additional non toll free
+44 2392 289516
  08.00-23.00 CET
Pakistan     08.00-23.00 CET
Peru     09.00-18.00 (BRT)
Portugal Toll free
080 084 5770
Additional non toll free
+44 2392 289517
Portugese (if available) and English 08.00-23.00 CET 09.00-17.00 (Portuguese if available) 17.00-23.00 (After 17.00, English support. Portuguese if available.)
Saudi Arabia     08.00-23.00 CET
Singapore Additional non toll free
+44 2392 289518
  8.00am - 5.00pm (AEST)
South Africa Additional non toll free
+44 2392 289512
  08.00-23.00 CET
Spain Toll free
900 994 547
Additional non toll free
+44 2392 289519
Spanish (if available) and English 08.00-23.00 CET 09.00-17.00 (Spanish support available after 9.00 only) 17.00-23.00 (After 17.00, English support. Spanish if available.)
Sweden Toll free
020 798 456
Additional non toll free
44 2392 289587
  08.00-23.00 CET
Switzerland French line
Toll free
0800 837 195
Additional non toll free
+44 2392 289588
German line
Toll free
0800 553 084
Additional non toll free
+44 2392 289589
Italian line
Toll free
0800 553 085
Additional non toll free
+44 2392 289590
French, German and Italian. 08.00-23.00 CET 09.00-17.00 (French, German, Italian support) 17.00-23.00 (After 17.00, English support. Other languages if available.)
Taiwan     08.00 am - 5.00 pm (CST)
Turkey     08.00-23.00 CET
United Kingdom Toll free
0800 965 441
Additional non toll free
+44 2392 289591
  08.00-23.00 CET
Venezuela     09.00-18.00 (BRT)
USA Toll free
+1 800 446 8989
Additional non toll free
+44 2392 289592
  6.00am - 5.00pm (MST)
       
My entitled hardware support : Exception Handling Team No phone support/Different support team.    

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