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C&SI Software Practice Accelerator

Gain knowledge, experience and recognition through IBM Practice Accelerators


Overview

What is IBM Software Practice Accelerator?

IBM is offering training, development and accreditation opportunities to help you deepen and broaden your software implementation skills. The IBM Software Practice Accelerator is a comprehensive learning path that builds upon the foundation of rich product training and certification programs currently offered by IBM. Through a series of development opportunities, you can accelerate your delivery of integrated IBM solutions and expand your services practice in order to deliver a top notch client experience.


Implementation training

Gain the knowledge, skills and tools that IBM Solution Services experts use to successfully deliver IBM Software Group solutions through a variety of training formats and modalities.

IBM Cloud and Smarter Infrastructure implementation experts will guide you through practical, applied learning experiences, sharing proven techniques and best practices associated with implementing software solutions. The following are available to help you build implementation skills to accelerate your IBM Cloud and Smarter Infrastructure practice:

Select a product from the list below. The first product is open by default.

IBM Endpoint Manager (including Patch Management)

IBM Endpoint Manager Platforms Fundamentals: The IBM Endpoint Manager Platform Fundamentals course describes architecture, content, management tools, user roles, and security integration for this product. Participants develop skills with the Tivoli Endpoint Manager platform including deployment planning, licensing, installation, configuration, console usage, reporting, troubleshooting, and common use case considerations.

As part of the key core functionality, the course includes Patch Management and Asset and Inventory modules. There are presentations for each of the lessons within the units as well as a variety of installation demos, knowledge testing questions, and hands on lab exercises.

Additional self paced virtual classes are available in IEM for Mobile Device, IEM for Software Use Analysis, and IEM for Server Automation.

Prerequisite

Before you enroll for IEM implementation training IBM recommends you have a background in VMWare and Microsoft Windows.

Training

IBM Tivoli Storage Manager

In hands-on practice, you install the Tivoli Storage Manager 6.3 server, backup-archive client, the Tivoli Integrated Portal, and Administration Center. After the product is installed, you configure the environment. You create and configure storage pool hierarchies and define policies to manage the flow of data from disk to disk or tape media. Lab exercises guide you through the steps to back up, restore, archive and retrieve client data. You also create schedules to run administrative and client processes and maintain your Tivoli Storage Manager environment to ensure recoverability. The Student Exercises are available for Windows and AIX. The lecture material covers all supported Intel and UNIX platforms.

Prerequisite

Before you enroll for TSM implementation training IBM recommends that the student have administration skills on the operating systems used for the lab exercises.

Training

IBM Tivoli Storage Manager for Virtual Environments

IBM Tivoli Storage Manager for Virtual Environments: In this course, you will review how the components and basic methods for protecting data in virtual environments have evolved to support multiple recovery options from image backup data. You will explore how the new features and functionality enhance and improve file level and image level backup and recovery operations. You will also examine how the IBM Tivoli Storage Manager for Virtual Environments utilizes the VMware Storage APIs for Data Protection to read and write directly to and from the ESX datastores. By performing the hands-on lab exercises for this course, you will learn to install IBM Tivoli Storage Manager for Virtual Environments 6.4, configure data protection for virtual machines, perform full backup and restore operations of virtual machines, and restore individual files from point-in-time snapshots.

Prerequisite

Before you enroll for IBM Tivoli Storage Manager for Virtual Environments implementation training IBM recommends the following prerequisite enablement:

Training

This is an Instructor Led Online Class; register interest for this class at partner1@us.ibm.com.

IBM Maximo Asset Management

Maximo Asset Management implementation bootcamp: This 10 day hands-on technical bootcamp provides Business Partners the ability to make informed decisions for the design, planning, and execution of a Maximo Implementation. The workshop covers Supply Chain, Maximo features and functions, and materials management and implementation best practice. It also includes business process configurations, customizations, systems integrations, and post-Implementation considerations and activities.

Prerequisite

Before you enroll for implementation training IBM recommends the following prerequisite enablement:

Training

This is a Face to Face class; register interest for this class at partner1@us.ibm.com.

Maximo Asset Management self-paced enablement available:

Additional Maximo Asset Management SPVCs available at:

IBM SmartCloud Control Desk

IBM SmartCloud Control Desk implementation training introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM SmartCloud Control Desk. You learn how managing these processes with a unified solution, provides significant advantages to your organization. You will learn to manage the lifecycle of IT assets using IBM SmartCloud Control Desk. Managing the lifecycle of your IT assets helps you control costs and optimize IT asset utilization. You learn how to track and manage physical assets from procurement to disposal. You also learn how to manage software licenses to mitigate license and regulatory compliance risks. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM SmartCloud Control Desk.

Prerequisite

Before you enroll for implementation training IBM recommends you have a background in VMWare and Microsoft Windows.

Training

IBM SmartCloud Orchestrator

SCO Administration and operations: In this 2-day course, you learn how to administer and use the major functions of SmartCloud Orchestrator. The primary focus is on using the product-provided features to get the most value from your investment. You learn how to perform common administrative tasks like restarting the software stack, creating users and groups, and registering new images into the cloud environment. You learn how to create virtual system patterns to model groups of virtual systems so that they can be deployed as a single entity.

Prerequisite

Before taking this SCO course, IBM recommends you have the following skills:

Training

For a hosted lab version of this class, register interest at partner1@us.ibm.com.

SCO Practical Application Methods: In this five day workshop, you learn how to implement a customized implementation of SmartCloud Orchestrator. The primary focus is around taking full advantage of the workflow and orchestration capabilities provided to SmartCloud Orchestrator through Business Process Manager. You learn to address common use cases such as implementing notifications, configuring approvals, using information from deployed VMs, and interacting with end users. This workshop will also introduce virtual application patterns.

To register interest for this class, contact at partner1@us.ibm.com.

IBM SmartCloud Application Performance Management

IBM TRIRIGA

IBM TRIRIGA application platform I – This course provides an introduction to application development on the IBM TRIRIGA Application Platform. The course provides entry-level training for application developers and is designed for people who have little familiarity with the product.

IBM TRIRIGA application platform II – During this 10-day lab-driven course you create workflows that use the features of the IBM TRIRIGA Application Platform. You also learn to modify existing business processes and create new business processes within the TRIRIGA system.

Prerequisite

Before you enroll for implementation training IBM recommends the following prerequisite enablement:

Training

This is a face to face class; register interest for this class at partner1@us.ibm.com.

IBM Netcool Operations Insight

IBM Netcool Operations Insight helps unify, reduce and prioritize your business service impacting events by using real-time and historical analytics. With the integration of these leading edge IBM analytics technologies, IBM Netcool Operations Insight powered by OMNIbus helps IT operations better understand their IT operations and infrastructure management:

Prerequisite

Before you enroll for implementation training IBM recommends you have a background in VMWare and Microsoft Windows.

Training

IBM Tivoli Netcool/OMNIbus 7.4

IBM Tivoli Netcool/Impact

IBM Tivoli Network Manager IP Edition V4.1 Operations and Administration This five day workshop covers the installation, configuration, use, customization, integration of Tivoli Network Manager 4.1 with Netcool/OMNIbus, and network monitoring using the Network Manager Pollers. The workshop includes approximately 40% lecture and 60% hands-on exercises. The workshop begins with a basic overview of product components and their associated functions. You configure Tivoli Network Manager and perform a full discovery of simulated networks. To further understand the intricacies of the discovery cycle, you customize discovery by changing the behavior of finders and agents. You also learn to create real-time MIB graphs, control polling behavior, connect isolated networks through manual map editing, and use the reporting functions of IBM Tivoli Network Manager. Contact partner1@us.ibm.com to enroll


These are the primary solutions included in the implementation training program. Cloud & Smarter Infrastructure has training available on additional solutions. Training road maps are available to assist you with navigating the content available for you to develop your technical skills

Contact

For more information on Implementation training offerings, contact partner1@us.ibm.com.

Other enablement resources


Deployment experience

Gain experience applying knowledge, skills and tools by engaging with IBM Solution Services experts to successfully deliver IBM Software Group solutions. Upon successful completion of implementation training, you have the opportunity to engage with IBM Software Services in support of practice acceleration via four engagement models:

Coaching Mentoring Shadowing Implementation assistance
Remote advice and guidance IBM consultants on Business Partner projects IBM consultants on Business Partner or IBM projects Standard IBM Software services available within country

Business Partner does, IBM shares knowledge IBM does, Business Partner learns

Note: Deployment experience services are fee based services and will vary based on offering.

Contact

For more information or to engage IBM Solutions Services, contact Steve Bodayla at sbodayla@us.ibm.com.


Accreditation

Gain recognition for successfully delivering IBM software solutions. Business Partners who successfully meet both certification and implementation criteria for a particular IBM software solution area may apply for IBM Software Practice Accreditation.

Business Partners interested in Accreditation in Cloud & Smarter Infrastructure (Tivoli) solutions can now easily apply through the new program. Cloud & Smarter Infrastructure offers two types of accreditation for 2014: Product Accreditation and Solution Accreditation. The Product level will focus on product deployment skills in a individual product area. The Solution level allows Business Partners to demonstrate skills and understanding of a broader solution that includes multiple products. The Cloud & Smarter Infrastructure Deployment Accreditation Guide for 2014 has the specific details of the current accreditation requirements for both product and solution accreditation:

The Benefits of Accreditation

Accreditation provides a way for Business Partners to quantify and publicize their skills to clients and to IBMers. One of the key benefits of Accreditation is the fact that IBM recognizes and publishes this achievement, which Business Partners can then share with their clients. Additionally, accreditation in Cloud & Smarter Infrastructure provides the following benefits for Business Partners:

All Accredited Partners receive:

Additionally, Gold Partners receive:

Accreditation Requirements

Software Practice Accreditation provides three levels of skill competencies and supporting road maps as to how you can accomplish these skill levels. The three skill level competencies are:

Accreditation requirements Bronze (formerly A level) Silver (formerly AA level) Gold (formerly AAA level)
Product
Solution

Use the Cloud & Smarter Infrastructure Deployment accreditation guide to see specific detail on the criteria for each of the three skill levels for each product and solution, including certification exam numbers.


Product level accreditations available

Cloud and Distributed Data Center

Select a product from the list below. The first product is open by default.

Tivoli Monitoring

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Deployment Professional - Tivoli Monitoring V6.3 (Test C2010-507) 2 3 4
Validated implementations1 Bronze Silver Gold
All Tivoli Monitoring
2 3

Tivoli Composite Application Manager

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Deployment Professional - Tivoli Composite Application Manager for Transactions V7.3 (Test C2010-655) 2 3 4
Validated implementations1 Bronze Silver Gold
All Tivoli Composite Application Manager
2 3

Tivoli Composite Application Manager for Application Diagnostics

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Deployment Professional - Tivoli Composite Application Manager for Application Diagnostics V7.3 (Test C2010-568) 2 3 4
Validated implementations1 Bronze Silver Gold
All Tivoli Composite Application Manager for Application Diagnostics
2 3

Tivoli Business Service Manager

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Deployment Professional - Tivoli Business Service Manager V6.1 (Test C2010-574) 2 3 4
Validated implementations1 Bronze Silver Gold
All Tivoli Business Service Manager
2 3

Tivoli Application Dependency Discovery Manager

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Deployment Professional - Tivoli Application Dependency and Discovery Manager V7.2.1.3 (Test C2010-654) 2 3 4
Validated implementations1 Bronze Silver Gold
All Tivoli Application Dependency Discovery Manager
2 3

Tivoli Workload Scheduler

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Deployment Professional - Tivoli Workload Scheduler V8.6 (Test C2010-569) or IBM Workload Automation V9.2 (Test C2010-517) 2 3 4
Validated implementations1 Bronze Silver Gold
All Tivoli Workload Scheduler or IBM Workload Automation
2 3

Tivoli Netcool/OMNIbus

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Deployment Professional - Tivoli Netcool /OMNIbus V7.4 (Test C2010-657) 2 3 4
Validated implementations1 Bronze Silver Gold
All Tivoli Netcool/OMNIbus
2 3

Tivoli Netcool Impact

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Deployment Professional - Tivoli Netcool Impact V6.1 (Test C2010-573) 2 3 4
Validated implementations1 Bronze Silver Gold
All Tivoli Netcool Impact
2 3

Tivoli Network Manager IP Edition

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Deployment Professional - IBM Certified Deployment Professional -Tivoli Network Manager IP Edition V3.9 (Test C2010-565) 2 3 4
Validated implementations1 Bronze Silver Gold
All Tivoli Network Manager IP Edition
2 3

SmartCloud Control Desk Service Request Management

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Deployment Professional - SmartCloud Control Desk V7.5 Service Request Management (Test C2010-652 + C2010-656) 2 3 4
Validated Implementations
2 3

Storage Management

Select a product from the list below. The first product is open by default.

Tivoli Storage Manager

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Deployment Professional - IBM Certified Deployment Professional Tivoli Storage Manager V6.3 (Test C2010-590) or Tivoli Storage Manager V7.1 (Test C2010-511) 2 3 4
Validated implementations1 Bronze Silver Gold
All Tivoli Storage Manager
2 3

Tivoli Storage Productivity Center

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Deployment Professional - Tivoli Storage Productivity Center V5.1 (Test C2010-599) 2 3 4
Validated implementations1 Bronze Silver Gold
All Tivoli Monitoring
2 3

Smarter Physical Infrastructure

Select a product from the list below. The first product is open by default.

IBM Maximo Asset Management

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Deployment Professional -IBM Maximo Asset Management V7.5 (Test C2010-570 + C2010-571) 1 2 3
IBM Certified Infrastructure Deployment Professional IBM Maximo Asset Management V7.5 (Test C2010-501) 1 1 1
Validated implementations1 Bronze Silver Gold
All IBM Maximo Asset Management
2 3

IBM TRIRIGA

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Application Developer - IBM TRIRIGA Application Platform V3.2.1 (Test C2010-597) 2 3 4
Validated implementations1 Bronze Silver Gold
All IBM TRIRIGA
2 3

IBM Endpoint Manager

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Deployment Professional - Tivoli Endpoint Manager V8.2 (Test C2010-577) 2 3 4
Validated implementations1 Bronze Silver Gold
All IBM Endpoint Manager
2 3

Solution level accreditations available

Mobility and Endpoint Manager Solution

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Solution Advisor - Tivoli Endpoint Manager V1 (Test C2010-650) 1 2 3
IBM Certified Deployment Professional - Tivoli Endpoint Manager V8.2 (Test C2010-577) 2 3 4
IBM Certified Deployment Professional - Endpoint Manager for Mobil Devices V2.1 (Test C2010-502 + C2010-577) 1 2 2
Validated implementations1 Bronze Silver Gold
All Mobility and Endpoint Manager Solution 3 2

Application Performance Monitoring Solution

Includes Tivoli Monitoring, Tivoli Composite Application Manager and Tivoli Application Dependency Discovery Manager.

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Solution Advisor - Tivoli Service Availability and Performance Management Solutions V3 (Test C2010-578)
or
IBM Certified Solution Advisor - SmartCloud Application Performance Management V1 (Test C2010-658)
1 2 3
IBM Certified Deployment Professional - Tivoli Monitoring V6.3 (Test C2010-507) 2 3 4
IBM Certified Deployment Professional - Tivoli Composite Application Manager for Transactions V7.3 (Test C2010-655)
or
IBM Certified Deployment Professional - Tivoli Composite Application Manager for Application Diagnostics V7.3 (Test C2010-568)
1 2 2
IBM Certified Deployment Professional - Tivoli Application Dependency and Discovery Manager V7.2.1.3 (Test C2010-654) 1 1 1
Validated implementations1 Bronze Silver Gold
Consisting of at least 1 Tivoli Monitoring, and either IBM Tivoli Composite Application Manager for Transactions or IBM Tivoli Composite Application Manager for Application Diagnostics, together at same customer site.
2 3

Network and Service Assurance Solution

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Solution Advisor - Tivoli Service Availability and Performance Management Solutions V3 (Test C2010-578)
or
IBM Certified Solution Advisor - Tivoli Network and Service Assurance V1 (Test C2010-576)
1 2 3
IBM Certified Deployment Professional - Tivoli Netcool /OMNIbus V7.4 (Test C2010-657 ) 2 3 4
IBM Certified Deployment Professional - Tivoli Netcool Impact V6.1 (Test C2010-573) 1 1 1
IBM Certified Deployment Professional - IBM Certified Deployment Professional -Tivoli Network Manager IP Edition V3.9 (Test C2010-565) 1 1 1
Validated implementations1 Bronze Silver Gold
Consisting of Tivoli Netcool /OMNIbus, and either Tivoli Netcool Impact or Tivoli Network Manager IP Edition, together at same customer site.
2 3

Storage Management Solution

Includes Tivoli Storage Manager and Tivoli Productivity Center.

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants)
IBM Certified Solution Advisor - Tivoli Storage Solutions V3 (Test C2010-564) 2 3 4
IBM Certified Deployment Professional - IBM Certified Deployment Professional Tivoli Storage Manager V6.3 (Test C2010-590) 2 3 4
IBM Certified Deployment Professional - Tivoli Storage Productivity Center V5.1 (Test C2010-599) 1 1 1
IBM Certified Associate - Migration Engine from Butterfly Software V6.05 (Test C2010-504), DB2 or IBM Storage Technical Support Certification (see Supplementary Foundation Certifications for accepted certifications and versions for Databases and Storage Technical Support). 1 1 1
Validated implementations1 Bronze Silver Gold
Tivoli Storage Productivity Center
1 1
Tivoli Storage Manager
1 2

SmartCloud Control Desk Solution

Includes SmartCloud Control Desk Service Request Management, SmartCloud Control Desk Change Configuration Release Management and SmartCloud Control Desk IT Asset Management.

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Solution Advisor - SmartCloud Control Desk Solutions V1 (Test C2010-659) 1 2 2
IBM Certified Deployment Professional - SmartCloud Control Desk V7.5 Service Request Management (Test C2010-652 + C2010-656) 1 2 3
IBM Certified Deployment Professional - SmartCloud Control Desk V7.5 Change Configuration Release Management (Test C2010-652 + C2010-040) 2 3 4
IBM Certified Deployment Professional - SmartCloud Control Desk V7.5.1 IT Asset Management (Test C2010-505 + C2010-652) 1 2 2
Information Technology Infrastructure Library (ITIL), DB2, Oracle or Microsoft SQL Certification (see Supplementary Foundation Certifications for accepted certifications and versions for Databases and ITIL). 1 1 1
Validated implementations1 Bronze Silver Gold
Solution implementations that cover at least two of the following SmartCloud Control Desk Functional areas: IT Asset Management, Service Request Management or Change Configuration Release Management.
2 3

Smarter Physical Infrastructure Solution

Includes Tivoli Maximo Asset Management and IBM TRIRIGA.

Certification and validated implementation requirements for each successive level of accreditation:

Certification Requirements (certified consultants) Bronze Silver Gold
IBM Certified Solution Advisor - IBM Maximo Asset Management Solutions V3 (Test C2010-651) 1 2 2
IBM Certified Deployment Professional - IBM Maximo Asset Management V7.5 (Test C2010-570 + C2010-571) 1 2 3
IBM Certified Infrastructure Deployment Professional IBM Maximo Asset Management V7.5 (Test C2010-501) 1 2 2
IBM Certified Application Developer - IBM TRIRIGA Application Platform V3.2.1 (Test C2010-597) 1 2 3
DB2, Oracle or Microsoft SQL Certification (see Supplementary Foundation Certifications for accepted certifications and versions). 1 1 1
Validated implementations1 Bronze Silver Gold
IBM Maximo Asset Management
1 2
IBM TRIRIGA
1 2

Additional certifications

Select a entry from the list below. The first entry is open by default.

Database Versions

DB2 10.1 DBA for Linux, UNIX and Windows (Test C2090-611) and (1 of either Test C2090-610 or Test C2090-730)

IBM Certified Database Associate DB2 10.1 (Test C2090-610)

Oracle Database 11g Administrator Certified Associate (Test 1Z0-51)

Microsoft Technology Associate (Test 98-364)

Storage Technical Support Versions

IBM Midrange Storage Technical Support V3 (Test C4090-451)

IBM Enterprise Storage Technical Support V3 (Test C4090-958)

Information Technology Infrastructure Library (ITIL) Versions


New IBM software solutions may be added to the IBM Software Practice Accelerator portfolio during 2014 and beyond.


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