IBM PartnerWorld Profiling System User Guide

General information houses detailed information about an individual employee. Important information stored here includes:

• Employee profile summary:
  • Employee ID
  • Salutation
  • First name
  • Last name
  • Suffix
  • Email address
  • Job title
  • Job function
• IBM ID information
• Employee telephone information, including mobile phone numbers (not required)
• Address
• Person self-association (if you are a Primary Relationship Contact or Authorized Profile Administrator, you will be able to view and update this section). You will also be able to inactivate an employee here
• Employee administrative information
• Privacy information

To edit general information:

• Select the "General information" link.
• Enter the required or updated information as prompted on the new screen.
• "Save".
• You will be taken to a confirmation page and given a confirmation number.
• Please retain the confirmation number for all future inquiries on the transaction.

To inactivate an employee:

• Complete the "Employment end date" field under the Person self-association section on this page.
• "Save".
• Please retain the confirmation number for all future inquiries on the transaction.

To verify your profile:

Check the "Profile has been verified" field to remove the blue background that displays on the PartnerWorld Profile page.

Mandatory fields in completing general information include:

• First name
• Last name
• Language of entry
• Email address
• Job function (you can have more than one job function)
• IBM ID
• Telephone area code
• Telephone number
• Line one of the customer address
• City
• State/province
• Zip/Postal code
• Status
• Status reason
• Notify of country enterprise profile changes

Note: Mobile phone numbers can be added to a profile, but are not mandatory. However, the mobile phone texting feature is an “efficiency must” for many employees around the globe.