About this resource
Solution Assurance Assistance is a technical quality assurance process, which helps you maximize your customer satisfaction when you sell and implement IBM solutions and offerings. You may qualify for voice technical assistance by IBM technology specialists, reviewing sales solutions and product installations for:
- Software sales opportunities greater than $50,000 USD (or equivalent local currency) in the specific software product area.
- First-of-a-kind or complex oppportunities with greater than $150,000 USD (or equivalent local currency) in the specific IBM eServer® and TotalStorage® product area where support is being requested.