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The system is designed to provide the integrated management of Life, Non-Life and Claims insurance portfolios by means of a single tool, independent of a company’s distribution model. It fulfills the requirement of insurance companies to be equipped with an IT solution that covers the entire insurance cycle. The system is equipped with single-point control of user access and profiling, a single centralized source of customer personal data, a single portfolio and a claims module that uses the same personal data and portfolio components. This provides a complete overview of personal data information for all individuals related to the company, including customers, agents, management personnel, claimants or parties subject to a claim, etc. Another main element of strength in the proposed solution is the centralization and sharing of information in the various subsystems: manager of insurance products, registry, portfolio, accounting, claims. PASS_Insurance’s modular approach includes the management of insurance branches. The main features can be summarized in the following macro-points: - Multi-channel: the system is installed in multiple insurances customers with configurations designed to meet the needs of business related agency-channels, sub-agencies, brokers, call-centers, bancassurance, commercial partners and direct sales. - Multi-company - Multi-language - Multi-currency - Multi-device - Configurability of the system - Portability

Business information

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  • + Functional details


    Proposal and policy issue

    Proposal modification, elimination, copy

    Generic variation proposal

    Risk Location Variation

    Temporary appendix

    Suspension/Reactivation of policy


     Entry, Variation,  Cancellation,  Consultation of proposal

    Entry, Variation, Cancellation, Consultation of insured party

    ·         POLICY

    o  Premium Management

    o  Variation of Split, Payment Methods

    o  PUR suspension, reactivation, premium variation

    o Change of Subscriber, Beneficiaries

    o Cancellations, Redemptions

    o  Switch, Damages, Payment

  • + Competitive advantage

    PASS_Insurance offers: - A complete vision of the parties that interact with the company (clients, contacts, persons making claims or against whom claims are made, partners, etc.) - A single, natively integrated P&C, Claims and Life system - Centralized management of inbound/outbound communications supported by the use of BPM - Flexibility in adapting to business processes - Flexibility and efficiency in the configuration and management of insurance products and of their business rules, optimising the overall time-to-market. - Conformity with Compliance rules - Management of distribution and service networks, which allows the various associated organisational structures to be defined, governed and incentivised. - The management of several Companies on the same platform with multicurrency / multicountry / multilanguage configurations

  • + Industries

    Insurance Industry
       Insurance Carriers - Life & Asset Management (L&AM)
       Insurance Carriers - Property & Casualty (P&C)
       Insurance Intermediaries

  • + Solution areas

       Administration Systems and Services
          Claims Administration
          Policy Administration
       Agent Management
       Core Insurance
       Insurance distribution and services

  • + Customer size

    Very Small Business (Less than 50 employees)
    Small Business (50 to 99 employees)
    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported

    Spanish; Castilian

  • + Countries/regions available for distribution


    France , Germany , Ireland , Italy

Technical information

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  • + Hardware/OS platforms

       Other non-IBM servers
    Windows Server 2003
       Other non-IBM servers
       IBM BladeCenter HSxx (Intel processor-based)
       IBM BladeCenter LSxx (AMD processor-based)
    Linux (for handheld devices)
       Handheld Devices (all brands)
    AIX 6.1
       IBM Systems: Power
    AIX 7.1
       IBM Systems: Power
       IBM BladeCenter HSxx (Intel processor-based)

  • + Storage devices

    Data Retention Storage Systems
       IBM System Storage DR450
       IBM System Storage DR550
    Disk Storage Systems
       IBM System Storage DS300/DS400
       IBM System Storage DS4000 family (formerly FAStT)
       IBM System Storage Enterprise Storage Server (ESS)
       IBM System Storage Enterprise Storage Server Model 750

Date last modified:    Oct 13, 2014


Contact information

Elena Pistone


RGI S.p.a.
Via Cesare Pavese, 6
Ivrea, Torino 10015

+39 125 618000

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