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Business Process and Customer Experience for Retail

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Today’s retailers are faced with a rapidly evolving marketplace unlike almost any other time in history. Today, most retailers think in terms of channels which, at the moment, loosely comprise of stores, online and mobile. However, those lines are being redrawn as new technologies both blur the lines between them and add new ways of buying into the mix. Becoming more and more customer focused is critical to adapting to this dynamic change shaping the industry. The starting point for this transformation is leveraging customer data across the company. To achieve this goal, integration of your business processes and technology is essential. By developing greater insight into the shopping habits and expectations of your customers, you can provide a more satisfying shopping experience, drive sales and develop a clientele who will recommend and promote your store to others.

IT systems and operations - Maintaining accurate and up-to-date system data.

B2B and Employee Portals – Exchange information with your suppliers, distributors, customers and employees.

Store and Channel Strategy – Monitor the health of your stores, communicate new policies and marketing campaigns, and promote consistent branding.

Information Analytics and Customer Sales Dashboards – Analyze your store data in order to predict trends across demographics and create appropriate marketing and sales strategies.

Business information

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  • + Functional details

    Prolifics specializes in delivering high performing and scalable portal and content management solutions for the Financial Industry. Additionally, Prolifics’ SOA services help organizations integrate multiple enterprise applications-including ERP, SCM, CRM, HR and Finance applications. With WebSphere®’s 'end-to-end' integration portfolio, our strong partnership with IBM®, and our own wealth of expertise, we enable organizations to respond to changing market demands and shifts in workload, while maintaining existing technology investments.

  • + Competitive advantage

    For over 35 years, Prolifics has been recognized for its expertise as a global IT services company. Prolifics provides end-to-end services including architectural advisement, design, development, deployment and testing of BPM, Integration, Security, Content and Collaboration solutions. Having garnered several awards for technical excellence, our mission is to be a trusted technology partner to our customers, capable of assisting across the entire software development lifecycle. Prolifics combines application frameworks, prebuilt components, as well as custom development expertise and a global delivery model to help organizations decrease risk in complex software investments while improving time-to-market through project management and oversight.

  • + Industries

    Retail Industry

  • + Solution areas

    Cross industry
       System and data management
          Services Oriented Architecture (SOA)

  • + Customer size

    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported

    English

  • + Countries/regions available for distribution

    United States

  • + Solution collateral

Technical information

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  • + Hardware/OS platforms

    • + Hardware

      IBM Systems: Power
      IBM Systems: System i
      IBM Systems: System p
      IBM Systems: System x
      IBM Systems: System z
      Non-IBM Hardware

  • + Services

    Consulting


Date last modified:    Aug 8, 2014


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Contact information

Robyn Dixon
1-407-641-0801

Company

Prolifics, Inc.
20 North Orange Avenue
Suite 1211
Orlando, FL 32801
United States

+1 407 6410801

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