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Crisis Management ERC V3.3

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The genesis of this product is from the horrific disaster which occurred with a terrorist bomb aboard the Pan Am Flight, which exploded over Lockerbie, Scotland, UK. The product has been successfully tested in real, live events in the UK and simulated large scale disasters such as a ship sinking in the English Channel. UK Councils have a statutory obligation to set up Emergency Rest Centres for disaster or crisis events, to cater for the affected members of the public. In its most basic form ERC will register or 'tag' people arriving at Emergency Rest Centres and ensure that immediate needs are logged into the ERC system eg insulin, dietary, medical, pets, religious etc. With a unique link to the central UK Police database (other national police databases can be added), and other agencies eg Red Cross, it means that the Police and key authorities can begin to know who is where and who is missing..Thus stranded people in the event of a crisis can be alerted to the necessary authorities for pick up. People can be logged in and out of the Rest Centre in a controlled manner.Out moded , unsecure, slow and very expensive paper based systems are unnecessary thus eradicating audit exposures to key authorities and most importantly improving the health and safety of the public. ERC allows large organisations and 'big' Government to enact business continuity plans.

Business information

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  • + Functional details

    Pre-registration of key council, government, large organisation staff SMS and Voice Messaging for pre-alerts and actual Crisis Activation Voice Verfication for secure staff escalation and implementation Set Up and Registration for Emergency Rest Centres Registration of members of the public with unique codes or bar codes(optional) Input of Special needs and Pets Escalation Rules to key agencies, missing people ERC Data Links Police for 'birds eye' view and other agencies eg Police , Red Cross,Coastguards , Hospitals etc Implementation of Business/large organisation implementation rules Full audit trail and detailed reporting

  • + Business problem

    Compliance and no reliance on paper Audit Trail to deal with all major Crisis Valuable data captured at point of source Scalable and Robust Reduces a crisis cost in terms of manpower Will help people and save lives which is more than just a business problem Adds value and increases safety to smarter cities

  • + Business opportunity

    Very large market from Councils, Government to Airport, Ports, large Cities , large companies on a Global basis. Compliments IBM's smarter cities strategy with powerful integration points with IOC

  • + Return on investment

    Immeasurable

  • + Competitive advantage

    Proven, robust in real live Crisis Events Excellent References in UK Councils Unique integration with UK Police Industrial 'strength' with IBM Hardware and Software Audit Trail that protects Councils, large organisations and Government against bad practice and poor execution Affected people are looked after properly Secure with voice verification Saves Lives

  • + Industries

    Government Central/Federal industry
       Defense and National Security
       Environ., Transp. & Pub. Works
       Finance and Administration
       Postal
       Public Safety and Justice
       Scientific
       Social Services
    Government, State/Provincial/Local Industry
       Env/Trans/PubWrks, City/Mun.
       Env/Trans/PubWrks, County/Shire
       Env/Trans/PubWrks, Spec. Dist.
       Env/Trans/PubWrks, State/Prov.
       Fin. & Admin, City/Municipal
       Fin. & Admin, County/Shire
       Fin. & Admin, Special District
       Fin. & Admin, State/Prov./Reg.
       Other Government
       PS & Justice, City/Municipal
       PS & Justice, County/Shire
       PS & Justice, Special District
       PS & Justice, State/Prov./Reg.
       Soc. Services, City/Municipal
       Soc. Services, County/Shire
       Soc. Services, State/Prov/Reg.
    Healthcare Industry
       Alternate Healthcare
       Healthcare Other
       Health Plans / Payors
       Integrated Healthcare Systems / Hospitals
       Pharmaceuticals
       Physicians / Clinics
    Industrial Products Industry
       Construction/Architecture/Engineering
       Fabrication & Assembly
       Forest Products
       Metals
       Mining

  • + Solution areas

    Cross industry
       Business Continuity
       Business Intelligence
          Data Mining
          Data Warehousing
          Financial Analysis
          Fraud Management
          Relationship Marketing
          Sales Analysis
          Text Mining and Analysis
          Other
       Business Process Management and Integration
          Business Operations
          Employee Services
          Inventory/Warehouse and Shipping Mgmt
          Production/Ops and Logistics
          Security and Disaster Recovery
          Other
       Computer Services
          Capacity Planning
          Client Consolidation
          Host management
          Provisioning
          Security
          Systems Management
          Other
       Customer Relationship Management
          Contact Center Optimization
          Field Services Effectiveness
          Marketing and Customer Intelligence
          Sales Productivity
          Strategy
          Other
       Digital Media
          Create Digital Media
          Distribute Digital Media
          Manage Digital Media
          Other
       Document Management
          Case Management
          Decision Support System
          Document Imaging
          Document Management/Processing
          e-Forms
          OnDemand
          Workflow
          Other
       Dynamic Infrastructure/Smarter Planet
          Asset Management
          Business Resilience
          Energy Efficiency
          Information Infrastructure
          Security
          Service Management
          Virtualization
       e-Business/e-Commerce
          Billing Systems
          Direct Customer Access
          Infrastructure Systems and Management
          Internet Selling: Business to Business
          Internet Selling: Business to Consumer
          Internet Services
          Payments
          Subscriber management
          Other
       e-Mail Messaging and Collaboration
          Collaboration
          E-mail Communications
          Team Management
          Other
       Emerging Technologies
          Green IT - Energy Efficiency
       Enterprise Resource Planning (a.k.a. Enterprise Application Systems (EAS)
          Business to Business Extensions
          Core Enterprise Resource Planning
          Customer Relationship Management Extensions
          Enterprise Resource Services
          Supply Chain Management Extensions
          Other
       Human Capital Management
          HR Strategy & Transformation
          Knowledge & Collaboration
          Learning
          Workforce and Talent Solutions
       Knowledge Management
          Collaborative learning
          e-Learning
          Experience based learning
          Interactive learning systems
          Performance support systems
       On Demand Operating Environment
          Automation
          Flexible Financial & Delivery Offerings
          Information and data integration
          People integration
          Process integration
          Virtualization
          Other
       On Demand Workplace
          Enterprise Portal
          Other
       Pervasive and Wireless Computing
          Advanced Infrastructure
          Consumer Services Enablement
          Operational Effectiveness
          Wireless Sell-through Bundles
          Workforce Mobility
       Product Lifecycle Management
          Design
          Engineering and Analysis
          Implementation
          Manufacturing
          Planning
          Product Data Management and Collaboration
          Product Lifecycle Express
          Service After Sales
          Other
       Professional Services
          Billing management and services
          Legal Services
          Litigation
          Practice Management
          Other
       Science and Technology
          Data Management
          Engineering
          Research and Development
          Other
       Supply Chain Management
          Asset Management
          Business -to- Business Buy Side
          Business -to- Business Sell Side
          Supply Chain Execution
          Supply Chain Management Services
          Supply Chain Planning
          Trader partner collaboration
          Value Chain management
          Warehouse management
          Other
       Surveillance and security
          Application and Process Security
          Data and Information Security
          Governance, Risk and Compliance
          Identity and Access Management
          Infrastructure Security
          Safety, Security and Privacy
          Security event management
          Security systems and operations
          User Identification
          Other
       System and data management
          Business Resilience
          Data Handling
          Data Protection and Recovery
          Global Storage Solutions
          Operating Systems
          Services Oriented Architecture (SOA)
          Storage

  • + Customer size

    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported

    English

  • + Countries/regions available for distribution

    Bouvet Island , Burkina Faso , Burundi , Cameroon , Cape Verde , Central African Republic , Chad , Comoros , Congo , Congo, The Democratic Republic of the , Côte d'Ivoire , Djibouti , Equatorial Guinea , Eritrea , Ethiopia , Gabon , Gambia , Ghana , Guinea , Guinea-Bissau , Kenya , Lesotho , Liberia , Madagascar , Malawi , Mali , Mauritania , Mauritius , Mayotte , Morocco , Mozambique , Namibia , Niger , Nigeria , Rwanda , Réunion , Senegal , Seychelles , Sierra Leone , Somalia , South Africa , Swaziland , São Tome and Principe , Tanzania, United Republic of , Togo , Tunisia , Uganda , Western Sahara , Zambia , Zimbabwe

    Anguilla , Antigua and Barbuda , Argentina , Aruba , Bahamas , Barbados , Belize , Bermuda , Bolivia , Brazil , Canada , Cayman Islands , Chile , Colombia , Costa Rica , Dominica , Dominican Republic , Ecuador , El Salvador , Falkland Islands (Malvinas) , French Guiana , Greenland , Grenada , Guadeloupe , Guatemala , Guyana , Haiti , Honduras , Jamaica , Martinique , Mexico , Montserrat , Netherlands Antilles , Nicaragua , Panama , Paraguay , Peru , Puerto Rico , Saint Kitts and Nevis , Saint Lucia , Saint Pierre and Miquelon , Saint Vincent and the Grenadines , South Georgia and the South Sandwich Islands , Suriname , Trinidad and Tobago , Turks and Caicos Islands , United States , Uruguay , Venezuela , Virgin Islands, British , Virgin Islands, U.S.

    American Samoa , Australia , Azerbaijan , Bangladesh , Bhutan , British Indian Ocean Territory , Brunei Darussalam , Cambodia , China , Christmas Island , Cocos (Keeling) Islands , Cook Islands , Fiji , French Polynesia , Guam , Hong Kong S.A.R. of China , India , Indonesia , Japan , Kazakhstan , Kiribati , Korea, Republic of , Kyrgyzstan , Lao People's Democratic Republic , Macao S.A.R. of China , Malaysia , Marshall Islands , Micronesia, Federated States of , Mongolia , Myanmar , Nepal , New Caledonia , New Zealand , Norfolk Island , Northern Mariana Islands , Palau , Papua New Guinea , Philippines , Samoa , Singapore , Sri Lanka , Taiwan , Tajikistan , Thailand , Timor-Leste , Turkmenistan , Viet Nam

    Åland Islands , Albania , Andorra , Armenia , Austria , Belarus , Belgium , Bosnia and Herzegovina , Bulgaria , Croatia , Cyprus , Czech Republic , Denmark , Estonia , Faroe Islands , Finland , France , Georgia , Germany , Gibraltar , Greece , Holy See (Vatican City State) , Hungary , Iceland , Ireland , Italy , Latvia , Liechtenstein , Lithuania , Luxembourg , Macedonia, The former Yugoslav Republic of , Malta , Moldova, Republic of , Monaco , Montenegro , Netherlands , Norway , Poland , Portugal , Romania , Russian Federation , San Marino , Serbia , Slovakia , Slovenia , Spain , Svalbard and Jan Mayen , Sweden , Switzerland , Turkey , Ukraine , United Kingdom , Uzbekistan

    Afghanistan , Bahrain , Egypt , Iraq , Israel , Jordan , Kuwait , Lebanon , Oman , Pakistan , Palestinian Territory, Occupied , Qatar , Saudi Arabia , United Arab Emirates , Yemen

    Antarctica , French Southern Territories , Heard Island and McDonald Islands , Maldives , Nauru , Niue , Pitcairn , Saint Helena , Solomon Islands , Tokelau , Tonga , Tuvalu , United States Minor Outlying Islands , Vanuatu

Technical information

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  • + Hardware/OS platforms

    AIX 7.1
       IBM Systems: System p
       IBM Systems: System i
       IBM Systems: Power
       IBM PureSystems: PureFlex System and Flex System

  • + Services

    IBM Infrastructure Security Service Threat Mitigation - Express multi-function security bundle
    IBM Infrastructure Security Services - Express managed multi-function security bundle
    IBM Infrastructure Security Services - Express managed protection services for server
    IBM Infrastructure Security Services - Express penetration testing services
    IBM Infrastructure Security Services Threat Mitigation Services - IBM Virtual Server Security for VMWare
    IBM Intellectual Property Services Components
    IBM IT Facilities Assessment, Design and Construction Services
    IBM Managed backup cloud – Fastprotect online
    IBM Managed backup cloud – Remote data protection
    IBM Managed Security Services (Cloud Computing)
    IBM Managed Server Services
    IBM Migration Services for Microsoft Windows servers
    IBM Platform Integration and Deployment Services for PCs
    IBM Proventia Endpoint Secure Control

  • + Software

    IBM Information Management
       Information Management
          DB2 Alphablox
          DB2 Analytics Accelerator for z/OS
          DB2 Connect Application Server Edition
          DB2 Connect Enterprise Edition
          DB2 Connect Personal Edition
          DB2 Connect Unlimited Edition for System i
          DB2 Enterprise 9
          DB2 Enterprise Server Edition
          DB2 Everyplace
          DB2 Everyplace Enterprise Edition
          DB2 Express Edition
          DB2 for z/OS
          DB2 for z/OS Value Unit Edition
          DB2 Merge Backup for Linux UNIX and Windows
          DB2 Office Connect Web Edition
          DB2 Universal Database Enterprise Server Edition
    IBM Other
       Other Software
          IBM Worklight
    IBM WebSphere
       IBM Business Process Manager
          Business Process Manager Industry Packs
       WebSphere
          Blueworks Live
          BPM Blueprint
          IBM Business Monitor
          IBM Business Process Manager Advanced
          IBM Business Process Manager Express
          IBM Business Process Manager Standard
          IBM Business Process Manager Tools and Add-Ons
          IBM ILOG CPLEX Optimization Studio
          IBM ILOG DB Link
          IBM ILOG Diagram for .NET
          IBM ILOG Elixir
          IBM ILOG Elixir Enterprise
          WebSphere Application Server
          WebSphere Application Server - Express
          WebSphere Application Server Community Edition
          WebSphere Application Server for Developers
          WebSphere Application Server for z/OS
          WebSphere Commerce Professional
          WebSphere Integration Developer
          WebSphere MQ
          WebSphere MQ Advanced Message Security
          WebSphere MQ Everyplace Network Edition
          WebSphere MQ Everyplace Retail Edition
          WebSphere MQ File Transfer Edition
          WebSphere MQ for z/OS
          WebSphere MQ for z/VSE
          WebSphere Partner Gateway Advanced Edition
          WebSphere Partner Gateway Enterprise Edition
          WebSphere Voice Response for AIX
          WebSphere Voice Server

  • + Storage devices

    Data Retention Storage Systems
       IBM System Storage DR450
       IBM System Storage DR550
    Disk Storage Systems
       IBM Storwize V7000
       IBM Storwize V7000 Unified
       IBM System Storage DS300/DS400
       IBM System Storage DS4000 family (formerly FAStT)
       IBM System Storage DS5000 family
       IBM System Storage DS6000 family
       IBM System Storage DS8000 family
       IBM System Storage Enterprise Storage Server (ESS)


Date last modified:    May 6, 2013


Contact information

Surinder Singh
07714 764552

Company

Voicesecure
111 Lethame Road
Strathaven, South Lanarkshire ML10 6EF
United Kingdom

+44 13575 20700

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