The CoEnterprise Digital Channels solution bundles deep domain expertise and a market leading consulting & services practice with innovative software solutions that helps clients develop and expand both their digital and traditional business partner commerce channels. This solution helps companies deploy agile, scalable platforms for their operations, together with tools and capabilities that enhance their Buy and Service connections and operational visibility. The CoEnterprise Smarter Commerce Digital Channels Solution supports the CoEnterprise services framework together with many of the IBM Smarter Commerce family of products. The combination of capabilities provided by the CoEnterprise services framework that includes pre-built integration workflows and utilities together with IBM Smarter Commerce products has helped CoEnterprise customers realize significant reductions in implementation risk, deployment time and cost. The solution provides clients with full visibility into their digital B2B customer channel increasing their insight into pricing and placement, to better promote their company’s products. Clients have recognized benefits including • Shorter time to revenue • Better automated handling of error conditions reduces manual labor for IT and Business Departments • Accelerated Cash with faster reconciliation of errors • Reusable process components lowers maintenance and eliminates scripting.

Business information

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  • Functional details

    Digital Sales file data processing – Provides support for the Sales process through an efficient way to connect with any partner; automate the receipt of digital sales files from partners; pre-validate data, and process for consumption by any financial system B2B and Enterprise Visibility - Provides complete visibility of critical end to end business to support client Buy business processes, including a document timeline that provides a complete picture of the flow of documents, transactions and data for key processes such as Order to Cash.

  • Business problem

    Companies need an efficient solution to connect with any their digital partner; automate the receipt of digital sales files from the them; prevalidate the date within the files; process them (which includes translating the file accordingly) for consumption by any of the required ERP systems. Without such a solution, the most operations would be unscalable long term, and prohibitably costly for the company to sustain.

  • Business opportunity

    With the CoEnterprise Digital Channels Solution companies can confidently pursue new digital channel opportunities with their online retail partners, knowing they have the necessary flexibility, visibility, and scalability to meet today’s digital sales requirements. This could include expanding sales with new online partners thought too small or numerous to effectively manage. Or companies could actively push greater sales through existing channels because they can more quickly respond to increased sales file volumes that would have previously become unmanageable. Also, the increase visibility gives the company better knowledge, and more quickly, of what consumers are buying so that faster, better decisions can be made about what products are the best fit for the channel.

  • Return on investment

    • Shorter time to revenue with more agile onboarding process (get the sales flowing sooner) • Accelerate Cash (faster reconciliation of error drives faster payment on errors) • Reduce OTC cycle times (pro-active exception management) • Eliminates need for existing BI tool • Lower TCO – IT o less time to onboard and less time maintaining communications with retail partners o automated handling of error conditions due to prevalidation o reduce involvement in tracking efforts • Lower TCO – Finance o automated reporting reduces labor waste from file tracking o reduce manual processing of exceptions o remove manual labor currently associated with exception handling o Reduce research time

  • Competitive advantage

    The CoEnterprise Digital Channels Solution gives companies the ability to quickly process their digital sales files from online retail partners; by doing so, companies can identify sales file exceptions and proactively correct. This can potentially shorten cash cycles, where competitors could wait weeks to settle on similar errors. As well the immediate channel visibility provided allows for faster decision making by marketing and Buy operations in the company – knowing what customers want, what they are buying, and at what prices proves a major advantage over competition that has to wait days or weeks to secure this information.

  • Industries

    Banking Industry
    Cross Industry
    Healthcare Industry
    Media & Entertainment Industry
    Retail Industry

  • Solution areas

    Cross industry
       Business Intelligence
          Data Mining
          Infrastructure Systems and Management
          Internet Selling: Business to Business
       e-Mail Messaging and Collaboration

  • Customer size

    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • Languages supported


  • Countries/regions available for distribution

    Canada , United States

Technical information

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  • Services

    Professional Services
    Services: Integration

  • Software

    IBM Other
       Sterling Commerce
          Sterling B2B Integration Services
          Sterling B2B Integration Services Basic
          Sterling B2B Integration Services Plus
          Sterling B2B Integrator
          Sterling Community Development Services
          Sterling Community Manager
          Sterling Configure, Price, Quote
          Sterling Connect:Direct
          Sterling Connect:Enterprise
          Sterling Control Center
          Sterling Control Center Configuration Manager
          Sterling Drop Ship
          Sterling Fax Conversion Services
          Sterling File Gateway
          Sterling File Transfer Service
          Sterling Gentran
          Sterling Inbound Transportation Planning
          Sterling Information Broker
          Sterling Managed AS2 Gateway
          Sterling Order Management
          Sterling Secure Proxy
          Sterling Supply Chain Visibility
          Sterling Supply Chain Visibility Vendor Compliance
          Sterling Total Payments for Financial Services
          Sterling Transportation Management System
          Sterling Warehouse Management System
          Sterling Web Forms
    IBM WebSphere
          WebSphere Commerce - Express
          WebSphere Commerce Enterprise
          WebSphere Commerce Professional

Date last modified:    Jan 30, 2017

Contact information

Tauni MacLean


CoEnterprise, LLC
45 W 36th Street,
2nd floor
New York, NY 10016
United States

+1 678 2341156

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