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TrustVault™ is the flagship component of TrustSphere’s Messaging Intelligence Platform™, a next-generation solution giving organizations unprecedented capabilities for securing, monitoring and analyzing their email communication to address multiple critical business requirements, from complying with industry and government regulations, to combating white collar crime, to efficiently meeting lawsuit-related discovery requirements. TrustVault is a powerful, easy-to-implement, secure messaging solution that triangulates a sender’s identity and reputation with email authentication. Complementing its capabilities, TrustVault can be integrated with TrustCloud, TrustSphere’s cloud-based white-list service to create a suite of applications based on Trusted Sender Recognition™ that address the most pressing email-related challenges, including: - Security breaches due to spear phishing - Business process failures because of emails lost to anti-spam false positive errors - User vulnerability from releasing phishing emails from quarantine - Business continuity failures during DDoS attacks (including SMTP) The key to TrustVault’s advanced capabilities is its unique ability to automatically create a ‘social graph’ for every member of an organization, mapping out the relationships between senders and receivers. Combining these social graphs with network-level authentication, TrustVault makes real-time decisions regarding the trustworthiness and authenticity of email senders.

Business information

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  • + Functional details

    TrustVault enables the messaging team to enhance the effectiveness of the security systems by: - Enabling detection of False Positives caused by the anti-spam system - highlighting good relationships; enabling inbox prioritization and anti spear-phishing - Using real-time relationship data at the network boundaries to segregate known and unknown traffic - Enabling outbound stream splitting based on relationships. The business team can use the data built by TrustVault to: - Analyse messaging relationships; "who is emailing who?" - Analyse historic communications; "when/how many times did A email B?"

  • + Competitive advantage

    ISPs/mail providers: - reduce FPs, reduce customer churn, increase reliability. Enterprise: - Increase infra-structure reliability - Reduce gaps in communication flows, thus increasing productivity - Enable business visibility over communications systems - Enable better control/monitoring of groups within organisation - Significantly reduce internal investigation times - Lessen the impact of staff turnover by understanding relationships (both personal and corporate level).

  • + Industries

    Computer Services Industry

  • + Solution areas

    Cross industry
       Business Continuity
       Business Intelligence
          Data Mining
          Fraud Management
          Relationship Marketing
          Sales Analysis
       Business Process Management and Integration
          Business Operations
          Employee Services
          Security and Disaster Recovery
       Computer Services
          Client Consolidation
          Systems Management
       Customer Relationship Management
          Contact Center Optimization
          Field Services Effectiveness
          Marketing and Customer Intelligence
          Sales Productivity
       e-Mail Messaging and Collaboration
          E-mail Communications
          Team Management
       Enterprise Resource Planning (a.k.a. Enterprise Application Systems (EAS)
          Business to Business Extensions
          Customer Relationship Management Extensions
          Supply Chain Management Extensions
       Human Capital Management
          HR Strategy & Transformation
          Knowledge & Collaboration
       Professional Services
          Practice Management
       Supply Chain Management
          Trader partner collaboration
       Surveillance and security
          Data and Information Security
          Governance, Risk and Compliance
          Identity and Access Management
          Infrastructure Security
          Safety, Security and Privacy
          Security systems and operations
          User Identification
       System and data management
          Data Handling

  • + Customer size

    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported


  • + Countries/regions available for distribution

Technical information

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  • + Hardware/OS platforms

    Other Operating System (Software as a Service)
       Hewlett-Packard servers (incl. Compaq)
       Other non-IBM servers
       Dell servers

  • + Services

    Business Solutions: Customer Relationship Management
    Business Solutions: Human Capital Management
    Business Solutions: Strategy & Change
    Business Solutions: Supply Chain Management
    Custom Systems Integration Services
    Hardware & Software Support Services
    Industry Leadership Solutions
    Infrastructure Solutions: Enterprise Security
    Infrastructure Solutions: Collaboration
    Infrastructure Solutions: Business Intelligence & Data Warehousing
    Infrastructure Solutions: Systems Management & IT Optimization
    Managed Messaging & Collaborative Services
    Professional Services
    Services: Application Management
    Systems Management & Networking Services

  • + Software

    Non-IBM Software
       Other Relational Databases Products

  • + Storage devices

    Data Retention Storage Systems
       IBM System Storage DR450

Date last modified:    Oct 8, 2013


Contact information

Elizabeth Botes
+1 650 888 5370


Level 9 Avaya House
123 Epping Road
North Ryde, New South Wales 2113

+61 2 61288757919

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