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SmartServiceDesk by Smartis

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Linux image, Maximo midleware, Web-sphere platform.

Business information

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  • + Functional details

    - service catalog - service request management - incident management - problem management - asset management - change management

  • + Competitive advantage

    Solution built on best platform, by the most skilled and experienced crew.

  • + Industries

    Computer Services Industry

  • + Solution areas

    Cross industry

  • + Customer size

    Very Small Business (Less than 50 employees)
    Small Business (50 to 99 employees)
    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported


  • + Countries/regions available for distribution

Technical information

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  • + Hardware/OS platforms

    • + Hardware

      IBM PureSystems: PureFlex System and Flex System
      IBM Systems: BladeCenter
         IBM BladeCenter HSxx (Intel processor-based)
         IBM BladeCenter LSxx (AMD processor-based)
      System x

  • + Services

    IBM Cloud security consulting – Cloud security assessment
    IBM Cloud security consulting – Cloud security strategy roadmap
    IBM Data Mobility Services
    IBM Data Security Services for endpoint data protection
    IBM Email management express
    IBM Express managed e-mail security
    IBM Express managed Web security
    IBM Smart Business Desktop on the IBM Cloud
    IBM Smart Business Storage Cloud
    IBM e-business Hosting
    IBM Implementation Services for System x
    IBM Implementation Services for System z
    IBM Information Lifecycle Management Services
    IBM Information Protection Services
    IBM Infrastructure Security Service Threat Mitigation - Express multi-function security bundle
    IBM Infrastructure Security Services - Express managed multi-function security bundle
    IBM Infrastructure Security Services - Express managed protection services for server
    IBM Infrastructure Security Services - Express penetration testing services
    IBM Infrastructure Security Services Threat Mitigation Services - IBM Virtual Server Security for VMWare
    IBM Intellectual Property Services Components
    IBM IT Facilities Assessment, Design and Construction Services
    IBM Managed backup cloud – Fastprotect online
    IBM Managed backup cloud – Remote data protection
    IBM Managed Security Services (Cloud Computing)
    IBM Managed Server Services
    IBM Migration Services for Microsoft Windows servers
    IBM Platform Integration and Deployment Services for PCs
    IBM Proventia Endpoint Secure Control
    IBM Remote Managed Services
    IBM Security Event and Log Management Services
    IBM Security Governance, Risk and Compliance Services
    IBM Server Optimization and Integration Services
    IBM Server Product Services for Power Systems
    IBM SiteProtector
    IBM Software Support Services
    IBM Solution Support Services
    IBM Storage and Data Product Services
    IBM Storage Optimization and Integration Services
    IBM Tivoli Live Monitoring Services
    IBM Vulnerability Management Service
    IBM X-Force Threat Analysis
    Application Enabling Services
    Business Recovery Services
    Business Solutions: Application Innovation
    Business Solutions: Customer Relationship Management
    Business Solutions: Financial Management
    Business Solutions: Human Capital Management
    Business Solutions: Strategy & Change
    Business Solutions: Supply Chain Management
    Custom Systems Integration Services
    e-business Services
    Education & Training
    Geographic Specific
    Hardware & Software Support Services
    Industry Leadership Solutions
    Infrastructure Solutions: Pervasive & Wireless
    Infrastructure Solutions: Enterprise Security
    Infrastructure Solutions: Collaboration
    Infrastructure Solutions: Internet Technologies
    Infrastructure Solutions: Flexible Financial Delivery
    Infrastructure Solutions: Networking
    Infrastructure Solutions: Business Intelligence & Data Warehousing
    Infrastructure Solutions: Systems Management & IT Optimization
    Infrastructure Solutions: Digital Media
    Infrastructure Solutions: Services Oriented Architecture & Web Services
    Managed Data Network Services
    Managed Electronic Transaction Services
    Managed Intranet & Internet Services
    Managed Messaging & Collaborative Services
    Managed Services: Application Hosting
    Managed Services: Facilities Hosting
    Managed Services: Managed Hosting
    Network Outsourcing Services
    Network Services
    OneWeb Internet Services
    Product Support Services
    Professional Services
    Services: Application Implementation
    Services: Application Management
    Services: Custom Application Development
    Services: Integration
    Services: Outsourcing
    Site & Connectivity Services
    Small & Medium Business Solutions
    Strategic OutSourcing
    Systems Management & Networking Services
    Total Systems Management Services
    Other Network Services
    Other Services

  • + Storage devices

    Data Retention Storage Systems
       IBM System Storage DR450
       IBM System Storage DR550
    Disk Storage Systems
       IBM System Storage DS300/DS400
       IBM System Storage DS4000 family (formerly FAStT)
       IBM System Storage DS5000 family
       IBM System Storage DS6000 family
       IBM System Storage DS8000 family
       IBM System Storage Enterprise Storage Server (ESS)
       IBM System Storage Enterprise Storage Server Model 750
       IBM System Storage Enterprise Storage Server Model 800
       IBM System Storage XIV
    IBM System Storage Area Networks (hardware)
    Network Attached Storage
       IBM System Storage N series
       IBM System Storage N3000
       IBM System Storage N3300
       IBM System Storage N3600
       IBM System Storage N3700
       IBM System Storage N5000
       IBM System Storage N5200
       IBM System Storage N5300
       IBM System Storage N5600
       IBM System Storage N5000 Gateway
       IBM System Storage N7000
       IBM System Storage N7600
       IBM System Storage N7800
       IBM System Storage N7000 Gateway
    IBM System Storage SAN File System
    IBM System Storage SAN Volume Controller
    IBM System Storage SAN
       IBM System Storage SAN Switch F08 (3534-F08)
       IBM System Storage SAN Switch F32 (2109-F16/F32/M12)
       IBM System Storage SAN b-type family
       IBM System Storage SAN m-type family
       Cisco MDS family
       IBM System Storage Express Model SAN switches
    IBM System Storage Tape Storage Systems
       IBM System Storage LTO Tape
       IBM System Storage TS3100 Tape Library
       IBM System Storage TS3200 Tape Library
       IBM System Storage TS3310 Tape Library
       IBM System Storage TS3400 Tape Library
       IBM System Storage TS3500 Tape Library
       IBM System Storage Enterprise Tape 3592 Subsystem
       IBM System Storage Enterprise Tape Library 3590/3494
       IBM System Storage Enterprise Tape Library 3592/3494
       IBM System Storage TS1120 Tape
       IBM System Storage Virtual Tape Server
       IBM Virtualization Engine TS7510/TS7520
       IBM Virtualization Engine TS7740
       IBM System Storage UltraScalable Tape Library 3584
       IBM System Storage Ultrium Scalable Tape Library 3583
       IBM System Storage Ultrium Tape Autoloader 3581
       IBM System Storage Ultrium Tape Drive 3580
       IBM System Storage Ultrium Tape Library 3582

  • + Microelectronics


Date last modified:    Jan 10, 2013

Contact information

Katja Srebrnjak Trnjanin
01 589 5660


Smartis d.o.o.
Ameriska ulica 8
Ljubljana, Ljubljana 1000

+386 1 6010650

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