Skip to main content

eICBA™ Banking System - Debt Collection System 10.0

Tab navigation

eICBA Debt Collection System adopts the multi-centric approach where it provides configurable collection strategies with the usage of work-flow, auto case assignments, portfolio alerts, history of user’s activities, reporting and many more. The dynamic work-flow engine embedded with business rules capable to accommodate simple to complex collection process flow and strategy. Comprehensive collector dashboard and workspace serves as one platform that promotes efficient planning and task execution. With the built-in integration adapters for online and batch interfaces, users can access information from various sources easily for the purpose of debt scoring, decision making and performance management. The solution is built on an agile Service Oriented Architecture (SOA) based framework adopting the latest cutting edge technologies.

Business information

Show all   |   Hide all


  • + Functional details

    • Configurable organizational structure and tracking of work productivity
    • User definable collection strategy and work distribution
    • Built-In Business Rule Engine constructed within Collection Strategy Framework
    • Disciplinary Work-flow Driven Process
    • Dynamic combination of Debt Scoring rules setup in Account Prioritization Framework
    • Configurable Approval Matrix
    • Comprehensive multi-dimensional dashboard
    • Customer Profile Browser
    • Configurable Letter and Reminder Scheme
    • Auto Dialer function provides the capability to call customer directly from system at the customer contact information via interfacing to third party Call Center System

  • + Business problem

    • Lack of dynamic system architecture to support rapid changes in recovery goal • Time and material losses in reorganizing collection strategy • Lack of visibility on collector’s performance and difficulties in managing scattered resources • Manual approval submission causing slow processing and human error • Difficulty in enforcing specialized treatments of collection accounts • High turnaround time on vital information retrieval

  • + Business opportunity

    eICBA Debt Collection System adopts the multi-centric approach where it provides configurable collection strategies with the usage of work-flow, auto case assignments, portfolio alerts, history of user’s activities, reporting and many more. The dynamic work-flow engine embedded with business rules capable to accommodate simple to complex collection process flow and strategy. Comprehensive collector dashboard and workspace serves as one platform that promotes efficient planning and task execution. With the built-in integration adapters for online and batch interfaces, users can access information from various sources easily for the purpose of debt scoring, decision making and performance management. The solution is built on an agile Service Oriented Architecture (SOA) based framework adopting the latest cutting edge technologies.

  • + Competitive advantage

    eICBA Debt Collection System is capable to address different complexity of business need and to accommodate different financing driven collection strategies in operations such as Consumer and Commercial banking; Conventional and Islamic banking.

  • + Industries

    Banking Industry

  • + Solution areas

    Financial Services/Banking

  • + Customer size

    Very Small Business (Less than 50 employees)
    Small Business (50 to 99 employees)
    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported

    Arabic
    Chinese (Simplified)
    English

  • + Countries/regions available for distribution

Technical information

Show all   |   Hide all


  • + Hardware/OS platforms

    Windows Server 2003
       IBM Systems: System x
    AIX 6.1
       IBM Systems: System p
    RHEL5
       Hewlett-Packard servers (incl. Compaq)
       Sun Microsystems servers
       Dell servers
       IBM Systems: System z
       IBM Systems: System p
       IBM Systems: System x
       IBM Systems: Power
    Windows Server 2008 (inclusive)
       IBM BladeCenter HSxx (Intel processor-based)
       IBM Systems: System x

  • + Services

    IBM Application Security Services
    IBM Implementation Services for System x
    IBM Software Support
    IBM Solution Support Services
    Business Solutions: Financial Management
    Consulting
    Education & Training
    Hardware & Software Support Services
    Services: Application Implementation
    Services: Application Management
    Services: Custom Application Development
    Services: Integration
    Small & Medium Business Solutions
    Other Services

  • + Software

    IBM Information Management
       Information Management
          DB2 Enterprise Server Edition
          DB2 for Linux, UNIX and Windows
          DB2 Universal Database for Linux
          DB2 Workgroup Server Edition
    IBM Rational
       Rational
          Rational Application Developer for WebSphere Software
    IBM WebSphere
       WebSphere
          WebSphere Application Server
          WebSphere Application Server Network Deployment
    Non-IBM Software
       Other Relational Databases Products


Date last modified:    Dec 3, 2012


infopro_logo_ibm.jpg

Contact information

Mr Chuah Wan Hui
+60378766666

Company

INFOPRO SDN BHD
Block B3 Level 8, 9 Jalan PJS 8/9
Leisure Commerce Square,
Petaling Jaya, Selangor 46150
Malaysia

+60 3 78766666

Contact PartnerWorld

Live Chat is currently unavailable


The live chat service is normally available weekdays 8am-8pm Eastern Time. Use the 'Contact us' link or one of the other links for help now.