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Sherlock Web runs successfully at more than 500 companies. All you need is a web browser, a tablet or a smartphone. Sherlock Web is based on XPages and runs on IBM XWork Server as a hosted solution or as an on-premises solution. Sherlock Web includes Document Management, Records Management via pre-prepared forms which ensure compliance with requirements in ISO standards, Equipment Management (calibration, maintenance, statutory inspection) and a Statistics Module which immediately displays your records as grahps and enables you to do trend spotting.

Sherlock Web Mobile is an app enabling people to enter records from a smartphone. You have your favorite work instructions on your smartphone and you can document e.g. calibration of your tools has been done in due time. Sherlock Web Mobile works also off-line.

Business information

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  • + Functional details

    Sherlock Web is the tool where you will find your SOP's, and where you will enter your records regarding e.g. audit, non conformancies, supplier evaluations, measuring equipment etc. The perfect tool for your Quality Management System, Environmental Management System, Occupational Health and Safety Management System.

  • + Business problem

    ISO standards e.g. ISO 9001, ISO 14001, OHSAS 18001, ISO 17025, ISO 15189, ISO/TS 16949, BRC, IFS, ISO 22000 etc. require some written procedures and a lot of records (auditreports, nonconformance reports, incident reports, workplace assessment reports, customer complaint reports, corrective and preventive action reports, risk/opportunity analyzis etc.). Companies using Sherlock Web have more success with their Management System.

  • + Business opportunity

    1 .All you need is a web browser, a tablet (such as the iPad or the Samsung Galaxy Tab) or a smartphone (such as an iPhone or an Android phone) or a pc. 2. Sherlock Web enables you to establish an integrated Management System. Sherlock Web includes the modules: Sherlock Web Document Management, Sherlock Web Archive, Sherlock Web Log, Sherlock Web Equipment, Sherlock Web Mobile, Sherlock Web External Customer Complaint. 3. Sherlock Web ensures easy, swift access to all information related to Quality, Environment and Health/Security 4. Sherlock ensures swift, accurate retrieval of guidelines regarding all company processes/activities 5. Sherlock enables employees to gather information on their own so that decisions can be made more quickly and on a better foundation 6. Sherlock removes or minimises the need for manuals and for copying/manual distribution of documents 7. Sherlock ensures swift communication in-house as well as with external partners 8. You may switch between 5 languages in the Sherlock Web modules. 9. Sherlock Web is based on XPages and runs on IBM XWork Server as a hosted solution or as an on-premises solution. 10. Sherlock Web is highly configurable and is therefore applicable in any kind of company and public institution

  • + Return on investment

    If customers procurement procedure requires ISO certificate(s) from suppliers the return on investment is obvious. No ISO certificate = No sale to this customer.

    Your personnel have quick access to the SOPs and work instructions related to your company processes via clickable icons and Sherlock Web is very intuitive.

  • + Competitive advantage

    All you need is a web browser, a tablet (such as the iPad or the Samsung Galaxy Tab) or a smartphone (such as an iPhone or an Android phone). Sherlock Web is based on XPages and runs on IBMXWork Server as a hosted solution or as an on-premises solution. Sherlock Web enables you to establish an integrated Management System. Sherlock Web includes the modules: Sherlock Web Document Management, Sherlock Web Archive, Sherlock Web  Log, Sherlock Web Equipment, Sherlock Web Statistics, Sherlock Web Mobile, Sherlock Web external customer complaint. You may switch between 5 languages in the Sherlock Web modules.

  • + Industries

    Aerospace & Defense Industry
       Ship Building
    Automotive Industry
       Automotive OEMs (Manuf of Cars, Light Trucks, Motorbikes)
       Automotive Suppliers
       Distributors, Importers, Retailers
       Heavy Equipment
    Banking Industry
       Banking - Global Customer Management
       Banking - Other
    Chemicals & Petroleum Industry
       Chemicals & Life Sciences
    Computer Services Industry
       Business Recovery Services
       Computer Leasing and Rental
       Computer Maintenance & Services
       DP Education
       Prepackaged Software
       System Integration
    Consumer Products Industry
       CP - Beverages & Tobacco
       CP - Food Manufacturing
       CP - General Processing
       CP - Household / Health & Beauty
    Education Industry
       Basic/Secondary Education
       Higher Education
    Electronics Industry
       Technology Systems and Microelectronics
    Energy & Utilities Industry
       Combo Electric/Gas
       Electric and Gas Energy Services Traders
    Financial Markets Industry
       Financial Markets - Global Customer Management
       Financial Markets - Other
    Government Central/Federal industry
       Defense and National Security
       Environ., Transp. & Pub. Works
       Finance and Administration
       Public Safety and Justice
       Social Services
    Government, State/Provincial/Local Industry
       Env/Trans/PubWrks, City/Mun.
       Env/Trans/PubWrks, County/Shire
       Env/Trans/PubWrks, Spec. Dist.
       Env/Trans/PubWrks, State/Prov.
       Fin. & Admin, City/Municipal
       Fin. & Admin, County/Shire
       Fin. & Admin, Special District
       Fin. & Admin, State/Prov./Reg.
       Other Government
       PS & Justice, City/Municipal
       PS & Justice, County/Shire
       PS & Justice, Special District
       PS & Justice, State/Prov./Reg.
       Soc. Services, City/Municipal
       Soc. Services, County/Shire
       Soc. Services, State/Prov/Reg.
    Healthcare Industry
       Alternate Healthcare
       Healthcare Other
       Health Plans / Payors
       Integrated Healthcare Systems / Hospitals
       Physicians / Clinics
    Industrial Products Industry
       Fabrication & Assembly
       Forest Products
       Other Process
    Insurance Industry
       Insurance Carriers - Life & Asset Management (L&AM)
       Insurance Carriers - Property & Casualty (P&C)
       Insurance Intermediaries
       Other Insurance, N.E.C.
    Life Sciences Industry
    Media & Entertainment Industry
       Printing & Publishing
    Professional Services Industry
       Business Services
       Legal Services
       Management Consulting
       Marketing & Public Opinion Research
    Retail Industry
       Retail - Apparel Manufacturing
       Retail - Department Stores
       Retail - Direct Marketing
       Retail - Retail Food
       Retail - Food Services
       Retail - Hard Goods
       Retail - Mass Merchants
       Retail - Pharmacy/Drug
       Retail - Specialty
    Telecommunications Industry
    Travel & Transportation Industry
       Car Rental
       Freight Airlines
       Freight Forwarders & Arrangers
       Freight Services
       Global Dist. Systems / CRS
       Passenger Airlines
       Passenger Water Transportation
       Post Operations
       Tour Operations and Arrangers
       Travel Agencies
       Urban Transportation
    Wholesale Distribution & Services Industry
       Wholesale - Food/Food Svc/Drug
       Wholesale - General Trading Co.
       Wholesale - Non-Durables
       Wholesale - Durables
       Wholesale - Services

  • + Solution areas

    Aerospace & Defense
       Integrated Production and Supply
       Program Management
       Service Lifecycle Management
       Design and Development
       Embedded Device Lifecycle Management
       Marketing, Sales and Service
       Pervasive Computing/In-Vehicle
    Chemicals and Petroleum
       Chemicals and Petroleum Supply Chain Optimization
       Demand Management
       Production management
       Upstream Petroleum
       Value chain management
    Consumer Products
       Brand Innovation
       Merchandise management and inventory control
       Product Packaging
       Wholesale systems
       Administration Information Systems
       IT Infrastructure and Services
       Research & Collaboration
       Student Information Systems
       Teacher Information and Content Systems
       Production Management
       Sales and Service
       Value Chain Management
    Energy and Utilities
       Asset Management
       Generation Solutions
       Infrastructure and Systems Management
       Network Transformation
       Strategic Outsourcing
       Wholesaling and Risk Management
    Financial Markets
       Business Efficiency
    Financial Services/Banking
       Automated Solutions
          Point of Sales
       Branch Transformation
       Core Banking
       Core Systems Transformation
       Customer Insight
       Customer sales & service
       Enterprise Payment Platform (Back Office/Payments)
       Infrastructure and Support Services
       Internet Banking
       Marketing insights & analytics
       Multichannel Transformation
       Operations & Processing
       Product Manufacturing
       Regulatory Compliance
       Risk management & compliance
       Service to Sales (Front Office)
       Case Management
       Finance and Administration
       Multichannel Distribution
       Record Management
       Regulatory Compliance
       Safety, Security & Privacy
       Security & Surveillance
       Tracking Management
       Transportation Management
    Healthcare and Pharmaceutical
       Administrative Systems
       Clinical Care
       Finance and Accounting
       High Performance Computing
       Medical Imaging
       Operations and Regulations
       Patient Care and Services
       Payer Transaction Services
       Physician Office Automation
          Claims administration
          Clinical information systems
          Computerized physician order entry
          Health information systems
       Picture Archival and Communication Systems
       Administration Systems and Services
          Claims Administration
          Policy Administration
       Agent Management
       Core Insurance
       Insurance distribution and services
    Life Sciences
       Clinical Genomics
       Drug Development
       Drug Discovery
       Life Sciences Research and Development
       Medical Imaging
       Regulatory and Compliance
    Media and Entertainment
       Business Transformation
       Infrastructure Systems and Management
       Customer Service
       Retail Sell-thru Bundles
          Merchant Reach
       Sales Management
       Self- Service solutions
          Kiosks, ATMs
          Point of Sale
       Store Operations
       Internet Data Center
       IP Telephony
       Network Infrastructure
       Network Management
       Network Operations
          Transmission and Distribution
       Resource Systems and Management
       Service Management
    Travel and Transportation
       Airline Operations
       Airport Operations
       Corporate travel
       Demand Management
       Infrastructure Systems
       Security operations
       Sell-thru Bundles
          Track and Trace
          Trip Works
       Travel services: business
       Travel services: consumer
    Wholesale Distribution
       Business management systems
    Cross industry
       Business Continuity
       Business Intelligence
          Data Mining
          Data Warehousing
          Financial Analysis
          Fraud Management
          Relationship Marketing
          Sales Analysis
          Text Mining and Analysis
       Business Process Management and Integration
          Business Operations
          Employee Services
          Inventory/Warehouse and Shipping Mgmt
          Production/Ops and Logistics
          Security and Disaster Recovery
       Computer Services
          Capacity Planning
          Client Consolidation
          Host management
          Systems Management
       Customer Relationship Management
          Contact Center Optimization
          Field Services Effectiveness
          Marketing and Customer Intelligence
          Sales Productivity
       Digital Media
          Create Digital Media
          Distribute Digital Media
          Manage Digital Media
       Document Management
          Case Management
          Decision Support System
          Document Imaging
          Document Management/Processing
       Dynamic Infrastructure/Smarter Planet
          Asset Management
          Business Resilience
          Energy Efficiency
          Information Infrastructure
          Service Management
          Billing Systems
          Direct Customer Access
          Infrastructure Systems and Management
          Internet Selling: Business to Business
          Internet Selling: Business to Consumer
          Internet Services
          Subscriber management
       e-Mail Messaging and Collaboration
          E-mail Communications
          Team Management
       Emerging Technologies
          Green IT - Energy Efficiency
       Enterprise Resource Planning (a.k.a. Enterprise Application Systems (EAS)
          Business to Business Extensions
          Core Enterprise Resource Planning
          Customer Relationship Management Extensions
          Enterprise Resource Services
          Supply Chain Management Extensions
       Human Capital Management
          HR Strategy & Transformation
          Knowledge & Collaboration
          Workforce and Talent Solutions
       Knowledge Management
          Collaborative learning
          Experience based learning
          Interactive learning systems
          Performance support systems
       On Demand Operating Environment
          Flexible Financial & Delivery Offerings
          Information and data integration
          People integration
          Process integration
       On Demand Workplace
          Enterprise Portal
       Pervasive and Wireless Computing
          Advanced Infrastructure
          Consumer Services Enablement
          Operational Effectiveness
          Wireless Sell-through Bundles
          Workforce Mobility
       Product Lifecycle Management
          Engineering and Analysis
          Product Data Management and Collaboration
          Product Lifecycle Express
          Service After Sales
       Professional Services
          Billing management and services
          Legal Services
          Practice Management
       Science and Technology
          Data Management
          Research and Development
       Supply Chain Management
          Asset Management
          Business -to- Business Buy Side
          Business -to- Business Sell Side
          Supply Chain Execution
          Supply Chain Planning
          Supply Chain Management Services
          Trader partner collaboration
          Value Chain management
          Warehouse management
       Surveillance and security
          Application and Process Security
          Data and Information Security
          Governance, Risk and Compliance
          Identity and Access Management
          Infrastructure Security
          Safety, Security and Privacy
          Security event management
          Security systems and operations
          User Identification
       System and data management
          Business Resilience
          Data Handling
          Data Protection and Recovery
          Global Storage Solutions
          Operating Systems
          Services Oriented Architecture (SOA)

  • + Customer size

    Very Small Business (Less than 50 employees)
    Small Business (50 to 99 employees)
    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported

    Chinese (Simplified)

  • + Countries/regions available for distribution

    Algeria , Angola , Benin , Botswana , Bouvet Island , Burkina Faso , Burundi , Cameroon , Cape Verde , Central African Republic , Chad , Comoros , Congo , Congo, The Democratic Republic of the , Côte d'Ivoire , Djibouti , Equatorial Guinea , Eritrea , Ethiopia , Gabon , Gambia , Ghana , Guinea , Guinea-Bissau , Kenya , Lesotho , Liberia , Madagascar , Malawi , Mali , Mauritania , Mauritius , Mayotte , Morocco , Mozambique , Namibia , Niger , Nigeria , Rwanda , Réunion , Senegal , Seychelles , Sierra Leone , Somalia , South Africa , Swaziland , São Tome and Principe , Tanzania, United Republic of , Togo , Tunisia , Uganda , Western Sahara , Zambia , Zimbabwe

    Anguilla , Antigua and Barbuda , Argentina , Aruba , Bahamas , Barbados , Belize , Bermuda , Bolivia , Brazil , Canada , Cayman Islands , Chile , Colombia , Costa Rica , Dominica , Dominican Republic , Ecuador , El Salvador , Falkland Islands (Malvinas) , French Guiana , Greenland , Grenada , Guadeloupe , Guatemala , Guyana , Haiti , Honduras , Jamaica , Martinique , Mexico , Montserrat , Netherlands Antilles , Nicaragua , Panama , Paraguay , Peru , Puerto Rico , Saint Kitts and Nevis , Saint Lucia , Saint Pierre and Miquelon , Saint Vincent and the Grenadines , South Georgia and the South Sandwich Islands , Suriname , Trinidad and Tobago , Turks and Caicos Islands , United States , Uruguay , Venezuela , Virgin Islands, British , Virgin Islands, U.S.

    American Samoa , Australia , Azerbaijan , Bangladesh , Bhutan , British Indian Ocean Territory , Brunei Darussalam , Cambodia , China , Christmas Island , Cocos (Keeling) Islands , Cook Islands , Fiji , French Polynesia , Guam , Hong Kong S.A.R. of China , India , Indonesia , Japan , Kazakhstan , Kiribati , Korea, Republic of , Kyrgyzstan , Lao People's Democratic Republic , Macao S.A.R. of China , Malaysia , Marshall Islands , Micronesia, Federated States of , Mongolia , Myanmar , Nepal , New Caledonia , New Zealand , Norfolk Island , Northern Mariana Islands , Palau , Papua New Guinea , Philippines , Samoa , Singapore , Sri Lanka , Taiwan , Tajikistan , Thailand , Timor-Leste , Turkmenistan , Viet Nam

    Åland Islands , Albania , Andorra , Armenia , Austria , Belarus , Belgium , Bosnia and Herzegovina , Bulgaria , Croatia , Cyprus , Czech Republic , Denmark , Estonia , Faroe Islands , Finland , France , Georgia , Germany , Gibraltar , Greece , Holy See (Vatican City State) , Hungary , Iceland , Ireland , Italy , Latvia , Liechtenstein , Lithuania , Luxembourg , Macedonia, The former Yugoslav Republic of , Malta , Moldova, Republic of , Monaco , Montenegro , Netherlands , Norway , Poland , Portugal , Romania , Russian Federation , San Marino , Serbia , Slovakia , Slovenia , Spain , Svalbard and Jan Mayen , Sweden , Switzerland , Turkey , Ukraine , United Kingdom , Uzbekistan

    Afghanistan , Bahrain , Egypt , Iraq , Israel , Jordan , Kuwait , Lebanon , Oman , Pakistan , Palestinian Territory, Occupied , Qatar , Saudi Arabia , United Arab Emirates , Yemen

    Antarctica , French Southern Territories , Heard Island and McDonald Islands , Maldives , Nauru , Niue , Pitcairn , Saint Helena , Solomon Islands , Tokelau , Tonga , Tuvalu , United States Minor Outlying Islands , Vanuatu , Wallis and Futuna

  • + Available from these resellers

    European House of Quality A/S
       Morbaervaenget 16
       Malling  8340
     Contact name Anette Svenningsen
       Phone +4586933321

    EcoRope SRL
       Depozitelor 30A / 47
       Targu Mures  540240
     Contact name Cosmin Petra
       Phone 004 (0726) 201930

Technical information

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  • + Hardware/OS platforms

    Windows XP family
       Handheld Devices (all brands)
       Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)

  • + Services

    Other Services

  • + Software

    IBM Collaboration Solutions
       Messaging and Collaboration
          IBM Domino
          IBM XWork Server

  • + Storage devices

    Disk Storage Systems
       IBM System Storage Enterprise Storage Server (ESS)

Date last modified:    Oct 14, 2015

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Contact information

Anette Svenningsen
0045 20291829


European House of Quality A/S


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