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SmartGuide provides organizations with the agility to quickly deliver intelligent online services to all their stakeholders while unleashing the full value of corporate IT assets and know-how. Whether you are looking to improve the quality or cost-effectiveness of service delivery, reduce inefficiencies or increase worker productivity, SmartGuide® can help you quickly build self-service applications and maintain them easily. SmartGuide allows you to:
- Convert existing forms into "intelligent" Web forms by breaking them into a series of logical and user-friendly steps;
- Create guided searches that provide users with answers that are entirely relevant to their stated needs;
- Make recommendations, consult and interact with your clients, partners and employees in a highly personalized manner through interactive dialogs;
- Unify access to disparate information and systems to present a single-window view and break free of departmental silos;
- Keep users informed every step of the way as they deal with your organization.
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Functional details
- Drag-and-drop tools‒ Easily manage the entire content and business logic of your applications through WYSIWYG, drag-and-drop interfaces;
- Natively supports creating interactive Web applications that adapt dynamically according to users' input;
- Allows automatically building Web applications from PDF forms, XML schemas and WSDL files;
- Auto-documentation‒ Automatically generate documentation of your applications;
- Advanced built-in validations;
- Zero-code Web services‒ Integrate SOAP and REST Web services using simple Web interfaces;
- Facilitates system integration through Web services, extension functions and XML files.
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Business problem
- Resource constraints, time-to-market and TCO of user-centric application development and deployment;
- Cost overruns in application development and delivery failure;
- Process requiring continuous application updating and change;
- Self-service portal;
- Enabling applications for the Cloud;
- Intelligent electronic forms;
- Facilitates Web services such as education or training.
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Business opportunity
FASTER DEVELOPMENT WITH SMARTGUIDE
- Empower and engage business users to design and configure business applications;
- Build, test and maintain applications easily with a full array of drag-and-drop tools;
- Reach consensus quickly through rapid prototyping;
- Work on the business, presentation and data layers in parallel from day one;
- Re-use components across multiple applications.
- Easily build online services while leveraging your existing IT assets and corporate know-how;
- Cut development and maintenance time by up to 90%;
- Optimize and enhance user experience;
- Increase user adoption and compliance rates;
- Improve quality and cost-effectiveness of service delivery;
- Seamlessly integrate into any secure environment;
- Deploy in-house or in the Cloud.
KEY BENEFITS
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Return on investment
- By time of deployment, typically in as little as three months for complex applications as compared to much longer traditional application development cycles.
- “We chose SmartGuide based on its promises of fast and simple Web application development; we are delighted these promises have been kept.” Arnaud Lacaze - Head of Service, State Modernization Agency; Government of the French Republic
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Competitive advantage
SmartGuide requires much less time and resources to build people-centric applications, resulting in a better return on investment.
People-centric applications
- Make it easy to deal with an organization;
- Allow presenting a single-window view and masking any complexity and silos;
- Drastically improve user adoption, conformance and satisfaction rates.
Drastic reduction in development cost and time
- Much less code to write thanks to SmartGuide Designer that allows business users to be fully involved in the application building process;
- Maximizes value from existing applications and systems through composite SOA approach.
Interoperability
- Strict adherence to standards and norms;
- Platform-agnostic;
- Portable across many different platforms and infrastructures.
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Industries
Aerospace & Defense Industry
Aerospace
Defense
Ship Building
Automotive Industry
Automotive OEMs (Manuf of Cars, Light Trucks, Motorbikes)
Automotive Suppliers
Distributors, Importers, Retailers
Heavy Equipment
Banking Industry
Banking - Other
Banking - Global Customer Management
Chemicals & Petroleum Industry
Chemicals & Life Sciences
Petroleum
Computer Services Industry
Business Recovery Services
Computer Leasing and Rental
Computer Maintenance & Services
DP Education
Outsourcing
Prepackaged Software
System Integration
Consumer Products Industry
CP - Beverages & Tobacco
CP - Food Manufacturing
CP - General Processing
CP - Household / Health & Beauty
Education Industry
Basic/Secondary Education
Higher Education
Electronics Industry
Electronics
Technology Systems and Microelectronics
Energy & Utilities Industry
Combo Electric/Gas
Electric
Electric and Gas Energy Services Traders
Gas
Waste
Water
Financial Markets Industry
Financial Markets - Global Customer Management
Financial Markets - Other
Government Central/Federal industry
Defense and National Security
Environ., Transp. & Pub. Works
Finance and Administration
Postal
Public Safety and Justice
Scientific
Social Services
Government, State/Provincial/Local Industry
Env/Trans/PubWrks, City/Mun.
Env/Trans/PubWrks, County/Shire
Env/Trans/PubWrks, Spec. Dist.
Env/Trans/PubWrks, State/Prov.
Fin. & Admin, City/Municipal
Fin. & Admin, County/Shire
Fin. & Admin, Special District
Fin. & Admin, State/Prov./Reg.
Other Government
PS & Justice, City/Municipal
PS & Justice, County/Shire
PS & Justice, Special District
PS & Justice, State/Prov./Reg.
Soc. Services, City/Municipal
Soc. Services, County/Shire
Soc. Services, State/Prov/Reg.
Healthcare Industry
Alternate Healthcare
Health Plans / Payors
Healthcare Other
Integrated Healthcare Systems / Hospitals
Pharmaceuticals
Physicians / Clinics
Industrial Products Industry
Construction/Architecture/Engineering
Fabrication & Assembly
Forest Products
Metals
Mining
Other Process
Textiles
Insurance Industry
Insurance Carriers - Life & Asset Management (L&AM)
Insurance Carriers - Property & Casualty (P&C)
Insurance Intermediaries
Other Insurance, N.E.C.
Life Sciences Industry
Pharmaceuticals
Media & Entertainment Industry
Advertising
Associations
Broadcast
Cable
Entertainment
Printing & Publishing
Sports
Professional Services Industry
Accounting and Auditing
Business Services
Legal Services
Management Consulting
Marketing & Public Opinion Research
Retail Industry
Retail - Apparel Manufacturing
Retail - Department Stores
Retail - Direct Marketing
Retail - Retail Food
Retail - Food Services
Retail - Hard Goods
Retail- Hospitality
Retail - Mass Merchants
Retail - Pharmacy/Drug
Retail - Specialty
Telecommunications Industry
Broadband
Wireless
Telecommunications
Travel & Transportation Industry
Airports
Car Rental
Freight Airlines
Freight Forwarders & Arrangers
Freight Services
Gaming
Global Dist. Systems / CRS
Hospitality
Lodging
Passenger Airlines
Passenger Water Transportation
Post Operations
Rail
Shipping
Tour Operations and Arrangers
Travel Agencies
Truck Rental and Leasing
Trucking
Urban Transportation
Wholesale Distribution & Services Industry
Wholesale - Food/Food Svc/Drug
Wholesale - General Trading Co.
Wholesale - Non-Durables
Wholesale - Durables
Wholesale - Services
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Solution areas
Aerospace & Defense
Integrated Production and Supply
Program Management
Service Lifecycle Management
Other
Automotive
Design and Development
Embedded Device Lifecycle Management
Marketing, Sales and Service
Pervasive Computing/In-Vehicle
Production
Other
Chemicals and Petroleum
Chemicals and Petroleum Supply Chain Optimization
Demand Management
Geoscience
iPlant
Production management
Upstream Petroleum
Value chain management
Other
Consumer Products
Brand Innovation
Merchandise management and inventory control
Product Packaging
Wholesale systems
Other
Education
Administration Information Systems
IT Infrastructure and Services
Operations
Research & Collaboration
Student Information Systems
Teacher Information and Content Systems
Other
Electronics
Production Management
Sales and Service
Value Chain Management
Energy and Utilities
Asset Management
Generation Solutions
Infrastructure and Systems Management
Network Transformation
Strategic Outsourcing
Wholesaling and Risk Management
Other
Financial Markets
Business Efficiency
Other
Financial Services/Banking
Automated Solutions
ATMs
Kiosks
Point of Sales
Branch Transformation
Core Banking
Core Systems Transformation
Customer Insight
Customer sales & service
Enterprise Payment Platform (Back Office/Payments)
Infrastructure and Support Services
Internet Banking
Marketing insights & analytics
Multichannel Transformation
Operations & Processing
Product Manufacturing
Regulatory Compliance
Risk management & compliance
Service to Sales (Front Office)
Other
Government
Case Management
e-Government
Finance and Administration
Multichannel Distribution
Record Management
Regulatory Compliance
Safety, Security & Privacy
Security & Surveillance
Tracking Management
Transportation Management
Other
Healthcare and Pharmaceutical
Administrative Systems
Clinical Care
Finance and Accounting
High Performance Computing
Medical Imaging
Operations and Regulations
Patient Care and Services
Payer Transaction Services
Physician Office Automation
Claims administration
Clinical information systems
Computerized physician order entry
Health information systems
Picture Archival and Communication Systems
Other
Insurance
Administration Systems and Services
Claims Administration
Policy Administration
Agent Management
Core Insurance
Insurance distribution and services
Other
Life Sciences
Clinical Genomics
Drug Development
Drug Discovery
Life Sciences Research and Development
Medical Imaging
Regulatory and Compliance
Other
Media and Entertainment
Business Transformation
Infrastructure Systems and Management
Other
Retail
Customer Service
Logistics
Merchandising
Retail Sell-thru Bundles
Merchant Reach
Sales Management
Self- Service solutions
Kiosks, ATMs
Point of Sale
Store Operations
Other
Telecommunications
Internet Data Center
IP Telephony
Network Infrastructure
Network Management
Network Operations
Transmission and Distribution
Resource Systems and Management
Service Management
Other
Travel and Transportation
Airline Operations
Airport Operations
Corporate travel
Demand Management
Infrastructure Systems
Security operations
Sell-thru Bundles
Track and Trace
Trip Works
Travel services: business
Travel services: consumer
Other
Wholesale Distribution
Business management systems
Other
Cross industry
Business Continuity
Business Intelligence
Data Mining
Data Warehousing
Financial Analysis
Fraud Management
Relationship Marketing
Sales Analysis
Text Mining and Analysis
Other
Business Process Management and Integration
Business Operations
Employee Services
Inventory/Warehouse and Shipping Mgmt
Production/Ops and Logistics
Security and Disaster Recovery
Other
Computer Services
Capacity Planning
Client Consolidation
Host management
Provisioning
Security
Systems Management
Other
Customer Relationship Management
Contact Center Optimization
Field Services Effectiveness
Marketing and Customer Intelligence
Sales Productivity
Strategy
Other
Digital Media
Create Digital Media
Distribute Digital Media
Manage Digital Media
Other
Document Management
Case Management
Decision Support System
Document Imaging
Document Management/Processing
e-Forms
OnDemand
Workflow
Other
Dynamic Infrastructure/Smarter Planet
Asset Management
Business Resilience
Energy Efficiency
Information Infrastructure
Security
Service Management
Virtualization
e-Business/e-Commerce
Billing Systems
Direct Customer Access
Infrastructure Systems and Management
Internet Selling: Business to Business
Internet Selling: Business to Consumer
Internet Services
Payments
Subscriber management
Other
e-Mail Messaging and Collaboration
Collaboration
E-mail Communications
Team Management
Other
Emerging Technologies
Green IT - Energy Efficiency
Enterprise Resource Planning (a.k.a. Enterprise Application Systems (EAS)
Business to Business Extensions
Core Enterprise Resource Planning
Customer Relationship Management Extensions
Enterprise Resource Services
Supply Chain Management Extensions
Other
Knowledge Management
Collaborative learning
e-Learning
Experience based learning
Interactive learning systems
Performance support systems
On Demand Operating Environment
Automation
Flexible Financial & Delivery Offerings
Information and data integration
People integration
Process integration
Virtualization
Other
On Demand Workplace
Enterprise Portal
Other
Pervasive and Wireless Computing
Advanced Infrastructure
Consumer Services Enablement
Operational Effectiveness
Wireless Sell-through Bundles
Workforce Mobility
Product Lifecycle Management
Design
Engineering and Analysis
Implementation
Manufacturing
Planning
Product Data Management and Collaboration
Product Lifecycle Express
Service After Sales
Other
Professional Services
Billing management and services
Legal Services
Litigation
Practice Management
Other
Science and Technology
Data Management
Engineering
Research and Development
Other
Supply Chain Management
Asset Management
Business -to- Business Buy Side
Business -to- Business Sell Side
Supply Chain Execution
Supply Chain Management Services
Supply Chain Planning
Trader partner collaboration
Value Chain management
Warehouse management
Other
Surveillance and security
Application and Process Security
Data and Information Security
Governance, Risk and Compliance
Identity and Access Management
Infrastructure Security
Safety, Security and Privacy
Security event management
Security systems and operations
User Identification
Other
System and data management
Business Resilience
Data Handling
Data Protection and Recovery
Global Storage Solutions
Operating Systems
Services Oriented Architecture (SOA)
Storage
Other
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Customer size
Very Small Business (Less than 50 employees)
Small Business (50 to 99 employees)
Midmarket Business (100 to 499 employees)
Midmarket Business (500 to 1000 employees)
Large Business (greater than 1000 employees)
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Languages supported
English
French
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Countries/regions available for distribution
Americas
Asia Pacific
Europe
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Available from these resellers
Bell Canada
1 carrefour Alexander Graham Bell
Verdun , Quebec H3E 3B3
Canada
Contact name http://www.bell.ca/
Phone 514-310-BELL
E-mail http://www.bell.ca/
BULL SAS
Rue Jean Jaurès B.P.68
Les Clayes-sous-Bois 78340
France
Contact name Boris Auche
Phone +1133 1 58 04 05 45
Fax +1133 1 30 80 73 73
E-mail boris.auche@bull.net
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Solution collateral
Name Date Categories Feb 20, 2012 Education
News/Marketing
Products
Services
Fact Sheet
Sales
Sales Kits
Sizing Guide
Solution Sizing
Platform Summary
Partner Sales Resume
Value Proposition
Oct 1, 2012 Video demonstration
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Hardware/OS platforms
AIX 5.1
IBM Workstations
IBM IntelliStation POWER (POWER processor-based)
AIX 5.2
IBM System Cluster 1600
IBM BladeCenter JSxx (POWER processor-based)
IBM Workstations
IBM IntelliStation POWER (POWER processor-based)
IBM System p (pSeries)
IBM System i (iSeries)
IBM Power Systems
AIX 5.3
IBM System Cluster 1600
IBM BladeCenter JSxx (POWER processor-based)
IBM Workstations
IBM IntelliStation POWER (POWER processor-based)
IBM System p (pSeries)
IBM System i (iSeries)
IBM Power Systems
SLES9
IBM System Cluster 1350
IBM System Cluster 1600
Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)
Hewlett-Packard servers (incl. Compaq)
Other non-IBM servers
Fujitsu Siemens servers
Sun Microsystems servers
IBM BladeCenter HSxx (Intel processor-based)
IBM BladeCenter JSxx (POWER processor-based)
IBM BladeCenter LSxx (AMD processor-based)
IBM Workstations
IBM IntelliStation Pro (Intel and AMD processor-based)
Dell servers
IBM System z (Mainframe)
IBM System p (pSeries)
IBM System i (iSeries)
IBM System x (xSeries)
IBM Power Systems
Other Linux Distribution
IBM System Cluster 1350
IBM System Cluster 1600
IBM Anyplace Kiosk
Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)
IBM SureOne POS Systems
IBM SurePOS 4694 system
IBM SureOne 4614
IBM SurePOS 300 Series (including Express)
IBM SurePOS 500 Series (including Express)
IBM SurePOS 700 series
Hewlett-Packard servers (incl. Compaq)
Other non-IBM servers
Fujitsu Siemens servers
Sun Microsystems servers
IBM BladeCenter HSxx (Intel processor-based)
IBM BladeCenter JSxx (POWER processor-based)
IBM BladeCenter LSxx (AMD processor-based)
Dell servers
IBM System z (Mainframe)
IBM System p (pSeries)
IBM System x (xSeries)
IBM BladeCenter QSxx (Cell BE-based)
Windows 2000
IBM Anyplace Kiosk
Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)
IBM SureOne POS Systems
IBM SurePOS 4694 system
IBM SureOne 4614
IBM SurePOS 300 Series (including Express)
IBM SurePOS 500 Series (including Express)
IBM SurePOS 700 series
Other non-IBM servers
Windows 2000 Server (inclusive)
Hewlett-Packard servers (incl. Compaq)
Other non-IBM servers
Fujitsu Siemens servers
Sun Microsystems servers
IBM BladeCenter HSxx (Intel processor-based)
Dell servers
IBM System x (xSeries)
Windows Server 2003 (inclusive)
Hewlett-Packard servers (incl. Compaq)
Other non-IBM servers
Fujitsu Siemens servers
Sun Microsystems servers
IBM BladeCenter HSxx (Intel processor-based)
IBM BladeCenter LSxx (AMD processor-based)
Dell servers
IBM System x (xSeries)
Windows XP
IBM Anyplace Kiosk
Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)
IBM SurePOS 4694 system
IBM SureOne 4614
IBM SurePOS 300 Series (including Express)
IBM SurePOS 500 Series (including Express)
IBM SurePOS 700 series
Other non-IBM servers
IBM Workstations
IBM IntelliStation Pro (Intel and AMD processor-based)
AIX 6.1
IBM System Cluster 1600
IBM BladeCenter JSxx (POWER processor-based)
IBM Workstations
IBM IntelliStation POWER (POWER processor-based)
IBM System p (pSeries)
IBM System i (iSeries)
IBM Power Systems
RHEL5
IBM System Cluster 1350
IBM System Cluster 1600
Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)
Hewlett-Packard servers (incl. Compaq)
Other non-IBM servers
Fujitsu Siemens servers
Sun Microsystems servers
IBM BladeCenter HSxx (Intel processor-based)
IBM BladeCenter JSxx (POWER processor-based)
IBM BladeCenter LSxx (AMD processor-based)
IBM Workstations
IBM IntelliStation Pro (Intel and AMD processor-based)
Dell servers
IBM System z (Mainframe)
IBM System p (pSeries)
IBM System i (iSeries)
IBM System x (xSeries)
IBM Power Systems
SLES10
IBM System Cluster 1350
IBM System Cluster 1600
Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)
Hewlett-Packard servers (incl. Compaq)
Fujitsu Siemens servers
IBM BladeCenter HSxx (Intel processor-based)
IBM BladeCenter JSxx (POWER processor-based)
IBM BladeCenter LSxx (AMD processor-based)
IBM Workstations
IBM IntelliStation Pro (Intel and AMD processor-based)
Dell servers
IBM System z (Mainframe)
IBM System p (pSeries)
IBM System i (iSeries)
IBM System x (xSeries)
IBM Power Systems
z/OS 1.9
IBM System z (Mainframe)
z/OS 1.10
IBM System z (Mainframe)
Windows Server 2008 (inclusive)
IBM BladeCenter HSxx (Intel processor-based)
IBM System x (xSeries)
SLES11
IBM System Cluster 1350
IBM System Cluster 1600
Thin Clients (all brands)
Hewlett-Packard servers (incl. Compaq)
IBM BladeCenter HSxx (Intel processor-based)
IBM BladeCenter JSxx (POWER processor-based)
IBM BladeCenter LSxx (AMD processor-based)
Dell servers
IBM System z (Mainframe)
IBM System p (pSeries)
IBM System i (iSeries)
IBM System x (xSeries)
IBM Power Systems
z/OS 1.11
Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)
IBM SurePOS 4694 system
IBM SurePOS 300 Series (including Express)
IBM SurePOS 500 Series (including Express)
IBM SurePOS 700 series
Hewlett-Packard servers (incl. Compaq)
Other non-IBM servers
Fujitsu Siemens servers
Sun Microsystems servers
IBM IntelliStation Pro (Intel and AMD processor-based)
Dell servers
IBM System z (Mainframe)
IBM System i (iSeries)
IBM Power Systems
i 7.1
IBM BladeCenter JSxx (POWER processor-based)
IBM System i (iSeries)
IBM Power Systems
z/OS 1.12
IBM System z (Mainframe)
AIX 7.1
IBM System p (pSeries)
IBM System i (iSeries)
IBM Power Systems
RHEL6
IBM System z (Mainframe)
IBM System p (pSeries)
IBM System i (iSeries)
IBM System x (xSeries)
IBM Power Systems
z/OS 1.13
IBM System z (Mainframe)
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Services
IBM SmartCloud Enterprise
Hardware & Software Support Services
Infrastructure Solutions: Internet Technologies
Infrastructure Solutions: Services Oriented Architecture & Web Services
Professional Services
Services: Custom Application Development
Services: Integration
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Software
WebSphere
IBM WebSphere Application Server
IBM WebSphere Application Server - Express
IBM WebSphere Application Server Community Edition
IBM WebSphere Application Server for z/OS
IBM WebSphere Application Server Network Deployment
IBM WebSphere CloudBurst Appliance
IBM WebSphere Portal Enable
IBM WebSphere Portal Enable for z/OS
IBM WebSphere Portal Express
IBM WebSphere Portal Extend
IBM WebSphere Portal Server
IBM WebSphere Portlet Factory
IBM WebSphere Studio Application Developer Integration Edition
IBM Workload Deployer
IBM Workload Deployer Pattern for DB2 Workgroup Server Edition
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Storage devices
Data Retention Storage Systems
IBM System Storage DR450
IBM System Storage DR550
Disk Storage Systems
IBM System Storage DS300/DS400
IBM System Storage DS4000 family (formerly FAStT)
IBM System Storage DS5000 family
IBM System Storage DS6000 family
IBM System Storage DS8000 family
IBM System Storage Enterprise Storage Server (ESS)
IBM System Storage Enterprise Storage Server Model 750
IBM System Storage Enterprise Storage Server Model 800
IBM System Storage XIV
IBM System Storage Storage Area Networks (hardware)
Network Attached Storage
IBM System Storage N series
IBM System Storage N3000
IBM System Storage N3300
IBM System Storage N3600
IBM System Storage N3700
IBM System Storage N5000
IBM System Storage N5200
IBM System Storage N5300
IBM System Storage N5600
IBM System Storage N5000 Gateway
IBM System Storage N7000
IBM System Storage N7600
IBM System Storage N7800
IBM System Storage N7000 Gateway
IBM System Storage SAN File System
IBM System Storage SAN Volume Controller
IBM System Storage SAN
IBM System Storage SAN Switch F08 (3534-F08)
IBM System Storage SAN Switch F32 (2109-F16/F32/M12)
IBM System Storage SAN b-type family
IBM System Storage SAN m-type family
Cisco MDS family
IBM System Storage Express Model SAN switches
