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Imagine having a Unified Communications (UC) system that allows you to turn your workstation into a smartphone without heavy investments in hardware or technical expertise! DFC brings you UCbyDFC -- a SIP-compliant, enterprise-grade Telephony solution that works with your existing
messaging platform.

Utilizing cloud technologies, UCbyDFC is the integration of real-time communication services such as instant chat, presence information, telephony, video conferencing, data sharing, Whiteboarding and call control with non-real-time communication services such as integrated voicemail, e-mail, SMS and fax. These services are available to office, mobile and remote users by virtue of cloud-based innovations.

Business information

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  • + Functional details

    • Click to call from your email, contacts, webpage, documents, etc • Auto-receptionist • Attended & Unattended Call Transfer • Call Forwarding • Call History • Call Hold / Resume (with music or recorded message) • Call Mute • Caller ID • Do Not Disturb • Answering rules • Incoming call popup notification • Record Call / Conference (audio) • Record Text Notes • Voicemail delivered by email • Call hunting • Call queing • Click-to-dial on Lotus contacts (via LiveText) • Favorites • Ad-hoc audio conference up to 16 participants • Ad-hoc video conference up to 8 participants • HD mode (audio and video) • Extensive call reporting • System management via portal • Sametime presence synchronization

  • + Business opportunity

    Smaller companies while more agile, by their nature, often lack access to informational tools that large enterprises have. These resources that are more readily available to larger competitors, gives them advantages in their decision making abilities. UCbyDFC gives small to medium sized companies the competitive advantage in information dominance normally reserved for the enterprise. UCbyDFC creates an all informed network (where everyone’s informed, everyone has information and everyone can contribute) thus shortening the decision-action cycle and leveling the playing field for the SMBs.

  • + Competitive advantage

    Current UC solutions in the market require significant investments in hardware, infrastructure and technical competence to reach the information advantage that Unified Communications delivers.UCbyDFC leverages cloud technologies and offers organizations a turn-key Unified Communications solution without the normally heavy investment of servers, specialized software and equipment. Imagine being able to access expertise in real time and shorten your decision - action cycle: click to call from virtually any email, document, web page or electronic communication; hold on-line meetings on the fly; file transfer; screen share--how much more productive and competitive will this make you and your organization? UCbyDFC also supports the mobile and remote worker. With internet access your distributed employees, anywhere in the world can be connected in real time.

  • + Industries

    Aerospace & Defense Industry
    Automotive Industry
       Automotive Suppliers
       Distributors, Importers, Retailers
    Banking Industry
       Banking - Global Customer Management
    Chemicals & Petroleum Industry
       Chemicals & Life Sciences
    Computer Services Industry
    Consumer Products Industry
    Energy & Utilities Industry
    Financial Markets Industry
    Government Central/Federal industry
       Defense and National Security
       Social Services
    Government, State/Provincial/Local Industry
       PS & Justice, State/Prov./Reg.
       Soc. Services, City/Municipal
       Soc. Services, County/Shire
       Soc. Services, State/Prov/Reg.
    Industrial Products Industry
    Life Sciences Industry
    Media & Entertainment Industry
    Professional Services Industry
    Telecommunications Industry
    Wholesale Distribution & Services Industry

  • + Solution areas

    Aerospace & Defense
       Marketing, Sales and Service
    Chemicals and Petroleum
       Chemicals and Petroleum Supply Chain Optimization
       Demand Management
       Production management
       Value chain management
    Consumer Products
       Brand Innovation
       Merchandise management and inventory control
       Product Packaging
       Wholesale systems
    Energy and Utilities
    Financial Markets
       Business Efficiency
    Financial Services/Banking
       Branch Transformation
       Customer Insight
       Customer sales & service
       Marketing insights & analytics
       Multichannel Transformation
       Operations & Processing
       Product Manufacturing
       Regulatory Compliance
       Risk management & compliance
       Service to Sales (Front Office)
       Case Management
       Finance and Administration
       Multichannel Distribution
       Record Management
       Regulatory Compliance
       Security & Surveillance
       Tracking Management
    Life Sciences
    Media and Entertainment
       IP Telephony
       Network Infrastructure
       Resource Systems and Management
       Service Management
    Wholesale Distribution
    Cross industry
       Business Process Management and Integration
       Computer Services
       Customer Relationship Management
       Digital Media
          Manage Digital Media
       Document Management
       Dynamic Infrastructure/Smarter Planet
          Subscriber management
       e-Mail Messaging and Collaboration
       Emerging Technologies
       Enterprise Resource Planning (a.k.a. Enterprise Application Systems (EAS)
       Knowledge Management
       On Demand Operating Environment
       Pervasive and Wireless Computing
       Product Lifecycle Management
       Professional Services
       Science and Technology
       Supply Chain Management
       Surveillance and security
       System and data management

  • + Customer size

    Very Small Business (Less than 50 employees)
    Small Business (50 to 99 employees)
    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported


  • + Countries/regions available for distribution

    South Africa

    Bahamas , Canada , Panama , Turks and Caicos Islands , United States

    Australia , New Zealand

    Italy , Poland , Romania


  • + Solution collateral

    Name Date Categories
    Apr 15, 2012 News/Marketing
    Jul 30, 2014 Education
    Platform Summary
    Value Proposition
    Sep 11, 2012 News/Marketing
    Fact Sheet
    Value Proposition

Technical information

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  • + Hardware/OS platforms

    IBM PureSystems: PureFlex System and Flex System
       AIX 7.1

  • + Software

    IBM Collaboration Solutions
       Messaging and Collaboration
          IBM Domino
          IBM Domino Utility Server
       SmartCloud for Social Business
          IBM SmartCloud Notes

  • + Storage devices

    Disk Storage Systems
       IBM System Storage DS300/DS400
       IBM System Storage DS4000 family (formerly FAStT)

Date last modified:    Jul 16, 2013


Contact information

Benjamin Fitzerman
905-731-6449 x200


DFC International Ltd.
52 Mowatt Court
Thornhill, Ontario L3T 6V5

+1 905 7316449

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