Imagine having a Unified Communications (UC) system that allows you to turn your workstation into a smartphone without heavy investments in hardware or technical expertise! DFC brings you UCbyDFC -- a SIP-compliant, enterprise-grade Telephony solution that works with your existing
messaging platform.

Utilizing cloud technologies, UCbyDFC is the integration of real-time communication services such as instant chat, presence information, telephony, video conferencing, data sharing, Whiteboarding and call control with non-real-time communication services such as integrated voicemail, e-mail, SMS and fax. These services are available to office, mobile and remote users by virtue of cloud-based innovations.

Business information

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  • Functional details

    • Click to call from your email, contacts, webpage, documents, etc • Auto-receptionist • Attended & Unattended Call Transfer • Call Forwarding • Call History • Call Hold / Resume (with music or recorded message) • Call Mute • Caller ID • Do Not Disturb • Answering rules • Incoming call popup notification • Record Call / Conference (audio) • Record Text Notes • Voicemail delivered by email • Call hunting • Call queing • Click-to-dial on Lotus contacts (via LiveText) • Favorites • Ad-hoc audio conference up to 16 participants • Ad-hoc video conference up to 8 participants • HD mode (audio and video) • Extensive call reporting • System management via portal • Sametime presence synchronization

  • Business opportunity

    Smaller companies while more agile, by their nature, often lack access to informational tools that large enterprises have. These resources that are more readily available to larger competitors, gives them advantages in their decision making abilities. UCbyDFC gives small to medium sized companies the competitive advantage in information dominance normally reserved for the enterprise. UCbyDFC creates an all informed network (where everyone’s informed, everyone has information and everyone can contribute) thus shortening the decision-action cycle and leveling the playing field for the SMBs.

  • Return on investment

    Cos: One of the greatest costs to a business is its physical location. We can help circumvent that.  DFC can customize a TLW solution for your devices with UCbyDFC. This means no wasted money or time – on top of the savings achieved by not renting or commuting to a traditional office space.

    In any business, there is a time for collaboration, and a time for independent brilliance.  Use your time wisely by enlisting UCbyDFC to reduce distraction, but also to communicate clearly with co-workers when you really need to. TLW can also help to increase your general productivity, and help make it easier to return to work after injury, surgery, or another of life’s events .

  • Competitive advantage

    Current UC solutions in the market require significant investments in hardware, infrastructure and technical competence to reach the information advantage that Unified Communications delivers.UCbyDFC leverages cloud technologies and offers organizations a turn-key Unified Communications solution without the normally heavy investment of servers, specialized software and equipment. Imagine being able to access expertise in real time and shorten your decision - action cycle: click to call from virtually any email, document, web page or electronic communication; hold on-line meetings on the fly; file transfer; screen share--how much more productive and competitive will this make you and your organization? UCbyDFC also supports the mobile and remote worker. With internet access your distributed employees, anywhere in the world can be connected in real time.It is now part of TLW

  • Industries

    Computer Services Industry
    Consumer Products Industry
    Cross Industry
    Industrial Products Industry
    Professional Services Industry

  • Solution areas

    Cross industry
       Pervasive and Wireless Computing
       Professional Services

  • Customer size

    Very Small Business (Less than 50 employees)
    Small Business (50 to 99 employees)
    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • Languages supported


  • Countries/regions available for distribution

    South Africa

    Bahamas , Canada , Panama , Turks and Caicos Islands , United States

    Australia , New Zealand

    Italy , Poland , Romania


  • Solution collateral

    Name Date Categories
    Jun 1, 2017 News/Marketing
    Jun 1, 2017 Education
    Platform Summary
    Value Proposition
    Jun 1, 2017 News/Marketing
    Fact Sheet
    Value Proposition
    Jun 1, 2017 Video demonstration

Technical information

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  • Hardware/OS platforms

    Non-IBM Hardware
       Windows 2000 Server (inclusive)
       Windows Server 2003
       Other Windows
       i 5.4
       Other Operating System (Software as a Service)
       Windows Server 2008 (inclusive)
       AIX 7.1
       Google Android
       Windows Server 2012 (inclusive)
       Other Operating System (Platform as a Service)
       Other Operating System (Infrastructure as a Service)
       Windows 7 family
       RHEL 7.1 BE
       RHEL 7.1 LE

  • Services

    Application Enabling Services

  • Software

    IBM Lotus
       Messaging and Collaboration
          IBM Domino
          IBM Domino Utility Server
       SmartCloud for Social Business
          IBM SmartCloud Notes

Date last modified:    Jun 1, 2017


Contact information

Debbie Fitzerman
905-731-6449 x201


DFC International Ltd.
1220 Leland Road
Perth Road, Ontario K0H 2L0

+1 905 7316449

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