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The modules of the mPower™ system are organized on the basis of their function. Modules such as Metering, Billing, Collections provide the core functions which are achieved through the other modules such as Consumer Enrollment (New Service Connection), Energy Audit, Debt Management, Fraud Vigilance and Legal, Business Intelligence (and dashboards), Web Self-Service, Customer Service and Contact Center Management. The modules of the Smart Grid side of the mPower™ Suite also include the Automated Metering Infrastructure and the Meter Data Management System. The primary goal for the entire suite is reduction of energy losses and increase in energy savings through smart grid technologies.
Built on the principles of the Service Oriented Architecture (SoA) for efficient integration with utility ERP and other 3rd party systems such as GIS and designed to automate processes in the meter-to-cash process and customer relationship management, the mPower™ Suite is capable of providing services in the revenue assurance and revenue protection models. Built and deployed by a capable team of over 300 employees and a domain & delivery expert team – the mPower™ suite is highly configurable and can also be customized to fit the unique requirements of utilities across the world. It’s very own Business Intelligence suite and corporate dashboards are proven to be effective decision support solutions which have a history of supporting the reduction of technical and commercial losses in multiple utilities.
Energy & Utilities Industry
Energy and Utilities
Customer Relationship Management
Very Small Business (Less than 50 employees)
Small Business (50 to 99 employees)
Midmarket Business (100 to 499 employees)
Midmarket Business (500 to 1000 employees)
Large Business (greater than 1000 employees)
Countries/regions available for distribution
Date last modified: Mar 25, 2014