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SugarCRM for LotusLive™ offers a fully integrated customer relationship management and online collab- oration solution that simplifies working with prospects and customers during the lead generation, lead to cash and issue resolution processes.

SugarCRM for LotusLive is a must have solution for every sales, marketing and customer support        professional who needs to interact and collaborate with their customers and prospects as part of their customer relationship process. Schedule, Manage and Start Online Meetings from inside Sugar With SugarCRM for LotusLive, sales and customer support professionals can easily schedule, manage and start their LotusLive Meetings directly from within Sugar.

Manage Documents in Sugar and Share them with LotusLive With SugarCRM for LotusLive, sales and customer support professionals can attach notes and documents to an account, contact, opportunity or support case inside Sugar and share them with the customer or prospect via LotusLive.

Business information

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  • + Functional details

    • Seamless integration between Sugar and LotusLive™

    • Manage your meetings and documents at the account, contact, opportunity and case level

    • Easy access to LotusLive Meetings in the Sugar shortcut bar

    • Support for both video and Web conferencing service

    • Easy access to LotusLive Documents in the Sugar shortcut bar

    • Security-rich service via HTTPS and is encrypted with 128-bit SSL

    • Secure guest access allows you to restrict external File Sharing to specific documents for specific guests

    • Both LotusLive and Sugar come with multilingual support 

    • Accessible anytime, anywhere through a Web browser

  • + Competitive advantage

    Unlike other CRM solutions, SugarCRM is Intuitive, Flexible, and Open. In addition to providing an on demand SaaS solution, the same SugarCRM can run on your private hardware or cloud infrastructure, or on a public cloud. This gives you the choice of where your data is deployed.

  • + Industries

    Aerospace & Defense Industry
       Aerospace
       Defense
       Ship Building
    Automotive Industry
       Automotive OEMs (Manuf of Cars, Light Trucks, Motorbikes)
       Automotive Suppliers
       Distributors, Importers, Retailers
       Heavy Equipment
    Banking Industry
       Banking - Global Customer Management
       Banking - Other
    Chemicals & Petroleum Industry
       Chemicals & Life Sciences
       Petroleum
    Computer Services Industry
       Business Recovery Services
       Computer Leasing and Rental
       Computer Maintenance & Services
       DP Education
       Outsourcing
       Prepackaged Software
       System Integration
    Consumer Products Industry
       CP - Beverages & Tobacco
       CP - Food Manufacturing
       CP - General Processing
       CP - Household / Health & Beauty
    Education Industry
       Basic/Secondary Education
       Higher Education
    Electronics Industry
       Electronics
       Technology Systems and Microelectronics
    Energy & Utilities Industry
       Combo Electric/Gas
       Electric
       Electric and Gas Energy Services Traders
       Gas
       Waste
       Water
    Financial Markets Industry
       Financial Markets - Global Customer Management
       Financial Markets - Other
    Government Central/Federal industry
       Defense and National Security
       Environ., Transp. & Pub. Works
       Finance and Administration
       Postal
       Public Safety and Justice
       Scientific
       Social Services
    Government, State/Provincial/Local Industry
       Env/Trans/PubWrks, City/Mun.
       Env/Trans/PubWrks, County/Shire
       Env/Trans/PubWrks, Spec. Dist.
       Env/Trans/PubWrks, State/Prov.
       Fin. & Admin, City/Municipal
       Fin. & Admin, County/Shire
       Fin. & Admin, Special District
       Fin. & Admin, State/Prov./Reg.
       Other Government
       PS & Justice, City/Municipal
       PS & Justice, County/Shire
       PS & Justice, Special District
       PS & Justice, State/Prov./Reg.
       Soc. Services, City/Municipal
       Soc. Services, County/Shire
       Soc. Services, State/Prov/Reg.
    Healthcare Industry
       Alternate Healthcare
       Healthcare Other
       Health Plans / Payors
       Integrated Healthcare Systems / Hospitals
       Pharmaceuticals
       Physicians / Clinics
    Industrial Products Industry
       Construction/Architecture/Engineering
       Fabrication & Assembly
       Forest Products
       Metals
       Mining
       Other Process
       Textiles
    Insurance Industry
       Insurance Carriers - Life & Asset Management (L&AM)
       Insurance Carriers - Property & Casualty (P&C)
       Insurance Intermediaries
       Other Insurance, N.E.C.
    Life Sciences Industry
    Media & Entertainment Industry
       Advertising
       Associations
       Broadcast
       Cable
       Entertainment
       Printing & Publishing
       Sports
    Professional Services Industry
       Business Services
       Legal Services
       Management Consulting
       Marketing & Public Opinion Research
    Retail Industry
       Retail - Apparel Manufacturing
       Retail - Department Stores
       Retail - Direct Marketing
       Retail - Retail Food
       Retail - Food Services
       Retail - Hard Goods
       Retail - Mass Merchants
       Retail - Pharmacy/Drug
       Retail - Specialty
    Telecommunications Industry
       Broadband
       Telecommunications
       Wireless
    Travel & Transportation Industry
       Car Rental
       Freight Airlines
       Freight Forwarders & Arrangers
       Freight Services
       Gaming
       Global Dist. Systems / CRS
       Hospitality
       Lodging
       Passenger Airlines
       Passenger Water Transportation
       Post Operations
       Rail
       Shipping
       Tour Operations and Arrangers
       Travel Agencies
       Trucking
       Urban Transportation
    Wholesale Distribution & Services Industry
       Wholesale - Food/Food Svc/Drug
       Wholesale - General Trading Co.
       Wholesale - Non-Durables
       Wholesale - Durables
       Wholesale - Services

  • + Solution areas

    Cross industry
       Customer Relationship Management
          Contact Center Optimization
          Field Services Effectiveness
          Marketing and Customer Intelligence
          Sales Productivity
          Strategy
          Other

  • + Customer size

    Very Small Business (Less than 50 employees)
    Small Business (50 to 99 employees)
    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported

    Chinese (Simplified)
    Croatian
    English
    French
    German
    Hebrew
    Italian
    Japanese
    Russian
    Spanish; Castilian

  • + Countries/regions available for distribution

    Algeria , Angola , Benin , Botswana , Bouvet Island , Burkina Faso , Burundi , Cameroon , Cape Verde , Central African Republic , Chad , Comoros , Congo , Congo, The Democratic Republic of the , Côte d'Ivoire , Djibouti , Equatorial Guinea , Eritrea , Ethiopia , Gabon , Gambia , Ghana , Guinea , Guinea-Bissau , Kenya , Lesotho , Liberia , Madagascar , Malawi , Mali , Mauritania , Mauritius , Mayotte , Morocco , Mozambique , Namibia , Niger , Nigeria , Rwanda , Réunion , Senegal , Seychelles , Sierra Leone , Somalia , South Africa , Swaziland , São Tome and Principe , Tanzania, United Republic of , Togo , Tunisia , Uganda , Western Sahara , Zambia , Zimbabwe

    Anguilla , Antigua and Barbuda , Argentina , Aruba , Bahamas , Barbados , Belize , Bermuda , Bolivia , Brazil , Canada , Cayman Islands , Chile , Colombia , Costa Rica , Dominica , Dominican Republic , Ecuador , El Salvador , Falkland Islands (Malvinas) , French Guiana , Greenland , Grenada , Guadeloupe , Guatemala , Guyana , Haiti , Honduras , Jamaica , Martinique , Mexico , Montserrat , Netherlands Antilles , Nicaragua , Panama , Paraguay , Peru , Puerto Rico , Saint Kitts and Nevis , Saint Lucia , Saint Pierre and Miquelon , Saint Vincent and the Grenadines , South Georgia and the South Sandwich Islands , Suriname , Trinidad and Tobago , Turks and Caicos Islands , United States , Uruguay , Venezuela , Virgin Islands, British , Virgin Islands, U.S.

    American Samoa , Australia , Azerbaijan , Bangladesh , Bhutan , British Indian Ocean Territory , Brunei Darussalam , Cambodia , China , Christmas Island , Cocos (Keeling) Islands , Cook Islands , Fiji , French Polynesia , Guam , Hong Kong S.A.R. of China , India , Indonesia , Japan , Kazakhstan , Kiribati , Korea, Republic of , Kyrgyzstan , Lao People's Democratic Republic , Macao S.A.R. of China , Malaysia , Marshall Islands , Micronesia, Federated States of , Mongolia , Myanmar , Nepal , New Caledonia , New Zealand , Norfolk Island , Northern Mariana Islands , Palau , Papua New Guinea , Philippines , Samoa , Singapore , Sri Lanka , Taiwan , Tajikistan , Thailand , Timor-Leste , Turkmenistan , Viet Nam

    Åland Islands , Albania , Andorra , Armenia , Austria , Belarus , Belgium , Bosnia and Herzegovina , Bulgaria , Croatia , Cyprus , Czech Republic , Denmark , Estonia , Faroe Islands , Finland , France , Georgia , Germany , Gibraltar , Greece , Holy See (Vatican City State) , Hungary , Iceland , Ireland , Italy , Latvia , Liechtenstein , Lithuania , Luxembourg , Macedonia, The former Yugoslav Republic of , Malta , Moldova, Republic of , Monaco , Netherlands , Norway , Poland , Portugal , Romania , Russian Federation , San Marino , Slovakia , Slovenia , Spain , Svalbard and Jan Mayen , Sweden , Switzerland , Turkey , Ukraine , United Kingdom , Uzbekistan

    Afghanistan , Bahrain , Egypt , Iraq , Israel , Jordan , Kuwait , Lebanon , Oman , Pakistan , Palestinian Territory, Occupied , Qatar , Saudi Arabia , United Arab Emirates , Yemen

    Antarctica , French Southern Territories , Heard Island and McDonald Islands , Maldives , Nauru , Niue , Pitcairn , Saint Helena , Solomon Islands , Tokelau , Tonga , Tuvalu , United States Minor Outlying Islands , Vanuatu , Wallis and Futuna

Technical information

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  • + Hardware/OS platforms

    Novell SUSE Linux Retail Solution (SLRS)
       IBM Systems: System p
       IBM Systems: System i
       IBM Systems: Power
    Windows Server 2008 (inclusive)
       IBM BladeCenter HSxx (Intel processor-based)
       IBM Systems: System x
    SLES11
       Cluster 1350
       IBM System Cluster 1600
       IBM BladeCenter HSxx (Intel processor-based)
       IBM BladeCenter JSxx (POWER processor-based)
       IBM BladeCenter LSxx (AMD processor-based)
       IBM Systems: System z
       IBM Systems: System p
       IBM Systems: System i
       IBM Systems: System x
       IBM Systems: Power
    IBM i 7.1
       IBM Systems: System i
       IBM Systems: Power
    AIX 7.1
       IBM Systems: System p
       IBM Systems: System i
       IBM Systems: Power
    RHEL6
       IBM Systems: System z
       IBM Systems: System p
       IBM Systems: System i
       IBM Systems: Power

  • + Software

    IBM Collaboration Solutions
       SmartCloud for Social Business
          IBM SmartCloud Notes


Date last modified:    May 2, 2013


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Contact information

Paul Foucher
1-512-657-0763

Company

SugarCRM Inc.
10050 North Wolfe Road
SW2-110
Cupertino, CA 95014
United States

+1 408 4546900

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