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Helps TBSM customers through the necessary steps of a successful BSM implementation.

First step is to get a complete picture of critical applications, how they operate and interact, and the key indicators. Second step is to define technical indicators at the lowest level possible, and define data collection mechanisms.

BSM Suite, has 4 modules:

  • BSM Designer,
  • BSM Viewer,
  • BSM Live,
  • BSM Mobile.

The first module's objective is to model all components of the business and technical component of the Information System : BSM Designer.

The second module is used to test the model and validate the aggregation rules: BSM Viewer. BSM Designer can export a BSM model into TBSM, and provides a user interface updated in realtime with all components' status (BSM Live). A light version, optimized for mobile devices is also available, which uses the same models (BSM Mobile).

Business information

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  • + Functional details

    BSM Designer helps defining a BSM project, collect and organize all the relevant information, during interviews with Business Line sponsors and Technical managers.

    BSM Viewer gives a Business view on high level services, on top of TBSM technical point of view, using OMNIBUS as data source. It also has a simulation mode to visualize the impact of a technical issue on an Information System.

    User then exports a BSM project to BSM Live, which is integrated in Tivoli's portal, and is integrated in TBSM.

    BSM Mobile gives access to all information in a simple and clean format for better visibility and good performance. 

  • + Industries

    Aerospace & Defense Industry
       Aerospace
       Defense
       Ship Building
    Automotive Industry
       Automotive OEMs (Manuf of Cars, Light Trucks, Motorbikes)
       Automotive Suppliers
       Distributors, Importers, Retailers
       Heavy Equipment
    Banking Industry
       Banking - Global Customer Management
       Banking - Other
    Chemicals & Petroleum Industry
       Chemicals & Life Sciences
       Petroleum
    Computer Services Industry
       Business Recovery Services
       Computer Leasing and Rental
       Computer Maintenance & Services
       DP Education
       Outsourcing
       Prepackaged Software
       System Integration
    Consumer Products Industry
       CP - Beverages & Tobacco
       CP - Food Manufacturing
       CP - General Processing
       CP - Household / Health & Beauty
    Education Industry
       Basic/Secondary Education
       Higher Education
    Electronics Industry
       Electronics
       Technology Systems and Microelectronics
    Energy & Utilities Industry
       Combo Electric/Gas
       Electric
       Electric and Gas Energy Services Traders
       Gas
       Waste
       Water
    Financial Markets Industry
       Financial Markets - Global Customer Management
       Financial Markets - Other
    Government Central/Federal industry
       Defense and National Security
       Environ., Transp. & Pub. Works
       Finance and Administration
       Postal
       Public Safety and Justice
       Scientific
       Social Services
    Government, State/Provincial/Local Industry
       Env/Trans/PubWrks, City/Mun.
       Env/Trans/PubWrks, County/Shire
       Env/Trans/PubWrks, Spec. Dist.
       Env/Trans/PubWrks, State/Prov.
       Fin. & Admin, City/Municipal
       Fin. & Admin, County/Shire
       Fin. & Admin, Special District
       Fin. & Admin, State/Prov./Reg.
       Other Government
       PS & Justice, City/Municipal
       PS & Justice, County/Shire
       PS & Justice, Special District
       PS & Justice, State/Prov./Reg.
       Soc. Services, City/Municipal
       Soc. Services, County/Shire
       Soc. Services, State/Prov/Reg.
    Healthcare Industry
       Alternate Healthcare
       Healthcare Other
       Health Plans / Payors
       Integrated Healthcare Systems / Hospitals
       Pharmaceuticals
       Physicians / Clinics
    Industrial Products Industry
       Construction/Architecture/Engineering
       Fabrication & Assembly
       Forest Products
       Metals
       Mining
       Other Process
       Textiles
    Insurance Industry
       Insurance Carriers - Life & Asset Management (L&AM)
       Insurance Carriers - Property & Casualty (P&C)
       Insurance Intermediaries
       Other Insurance, N.E.C.
    Life Sciences Industry
    Media & Entertainment Industry
       Advertising
       Associations
       Broadcast
       Cable
       Entertainment
       Printing & Publishing
       Sports
    Professional Services Industry
       Business Services
       Legal Services
       Management Consulting
       Marketing & Public Opinion Research
    Retail Industry
       Retail - Apparel Manufacturing
       Retail - Department Stores
       Retail - Direct Marketing
       Retail - Retail Food
       Retail - Food Services
       Retail - Hard Goods
       Retail - Mass Merchants
       Retail - Pharmacy/Drug
       Retail - Specialty
    Telecommunications Industry
       Broadband
       Telecommunications
       Wireless
    Travel & Transportation Industry
       Car Rental
       Freight Airlines
       Freight Forwarders & Arrangers
       Freight Services
       Gaming
       Global Dist. Systems / CRS
       Hospitality
       Lodging
       Passenger Airlines
       Passenger Water Transportation
       Post Operations
       Rail
       Shipping
       Tour Operations and Arrangers
       Travel Agencies
       Trucking
       Urban Transportation
    Wholesale Distribution & Services Industry
       Wholesale - Food/Food Svc/Drug
       Wholesale - General Trading Co.
       Wholesale - Non-Durables
       Wholesale - Durables
       Wholesale - Services

  • + Solution areas

    Aerospace & Defense
       Integrated Production and Supply
       Program Management
       Service Lifecycle Management
       Other
    Automotive
       Design and Development
       Embedded Device Lifecycle Management
       Marketing, Sales and Service
       Pervasive Computing/In-Vehicle
       Production
       Other
    Chemicals and Petroleum
       Chemicals and Petroleum Supply Chain Optimization
       Demand Management
       Geoscience
       iPlant
       Production management
       Upstream Petroleum
       Value chain management
       Other
    Consumer Products
       Brand Innovation
       Merchandise management and inventory control
       Product Packaging
       Wholesale systems
       Other
    Education
       Administration Information Systems
       IT Infrastructure and Services
       Operations
       Research & Collaboration
       Student Information Systems
       Teacher Information and Content Systems
       Other
    Electronics
       Production Management
       Sales and Service
       Value Chain Management
    Energy and Utilities
       Asset Management
       Generation Solutions
       Infrastructure and Systems Management
       Network Transformation
       Strategic Outsourcing
       Wholesaling and Risk Management
       Other
    Financial Markets
       Business Efficiency
       Other
    Financial Services/Banking
       Automated Solutions
          ATMs
          Kiosks
          Point of Sales
       Branch Transformation
       Core Banking
       Core Systems Transformation
       Customer Insight
       Customer sales & service
       Enterprise Payment Platform (Back Office/Payments)
       Infrastructure and Support Services
       Internet Banking
       Marketing insights & analytics
       Multichannel Transformation
       Operations & Processing
       Product Manufacturing
       Regulatory Compliance
       Risk management & compliance
       Service to Sales (Front Office)
       Other
    Government
       Case Management
       e-Government
       Finance and Administration
       Multichannel Distribution
       Record Management
       Regulatory Compliance
       Safety, Security & Privacy
       Security & Surveillance
       Tracking Management
       Transportation Management
       Other
    Healthcare and Pharmaceutical
       Administrative Systems
       Clinical Care
       Finance and Accounting
       High Performance Computing
       Medical Imaging
       Operations and Regulations
       Patient Care and Services
       Payer Transaction Services
       Physician Office Automation
          Claims administration
          Clinical information systems
          Computerized physician order entry
          Health information systems
       Picture Archival and Communication Systems
       Other
    Insurance
       Administration Systems and Services
          Claims Administration
          Policy Administration
       Agent Management
       Core Insurance
       Insurance distribution and services
       Other
    Life Sciences
       Clinical Genomics
       Drug Development
       Drug Discovery
       Life Sciences Research and Development
       Medical Imaging
       Regulatory and Compliance
       Other
    Media and Entertainment
       Business Transformation
       Infrastructure Systems and Management
       Other
    Retail
       Customer Service
       Logistics
       Merchandising
       Retail Sell-thru Bundles
          Merchant Reach
       Sales Management
       Self- Service solutions
          Kiosks, ATMs
          Point of Sale
       Store Operations
       Other
    Telecommunications
       Internet Data Center
       IP Telephony
       Network Infrastructure
       Network Management
       Network Operations
          Transmission and Distribution
       Resource Systems and Management
       Service Management
       Other
    Travel and Transportation
       Airline Operations
       Airport Operations
       Corporate travel
       Demand Management
       Infrastructure Systems
       Security operations
       Sell-thru Bundles
          Track and Trace
          Trip Works
       Travel services: business
       Travel services: consumer
       Other
    Wholesale Distribution
       Business management systems
       Other
    Cross industry
       Business Continuity
       Business Intelligence
          Data Mining
          Data Warehousing
          Financial Analysis
          Fraud Management
          Relationship Marketing
          Sales Analysis
          Text Mining and Analysis
          Other
       Business Process Management and Integration
          Business Operations
          Employee Services
          Inventory/Warehouse and Shipping Mgmt
          Production/Ops and Logistics
          Security and Disaster Recovery
          Other
       Computer Services
          Capacity Planning
          Client Consolidation
          Host management
          Provisioning
          Security
          Systems Management
          Other
       Customer Relationship Management
          Contact Center Optimization
          Field Services Effectiveness
          Marketing and Customer Intelligence
          Sales Productivity
          Strategy
          Other
       Digital Media
          Create Digital Media
          Distribute Digital Media
          Manage Digital Media
          Other
       Document Management
          Case Management
          Decision Support System
          Document Imaging
          Document Management/Processing
          e-Forms
          OnDemand
          Workflow
          Other
       Dynamic Infrastructure/Smarter Planet
          Asset Management
          Business Resilience
          Energy Efficiency
          Information Infrastructure
          Security
          Service Management
          Virtualization
       e-Business/e-Commerce
          Billing Systems
          Direct Customer Access
          Infrastructure Systems and Management
          Internet Selling: Business to Business
          Internet Selling: Business to Consumer
          Internet Services
          Payments
          Subscriber management
          Other
       e-Mail Messaging and Collaboration
          Collaboration
          E-mail Communications
          Team Management
          Other
       Emerging Technologies
          Green IT - Energy Efficiency
       Enterprise Resource Planning (a.k.a. Enterprise Application Systems (EAS)
          Business to Business Extensions
          Core Enterprise Resource Planning
          Customer Relationship Management Extensions
          Enterprise Resource Services
          Supply Chain Management Extensions
          Other
       Knowledge Management
          Collaborative learning
          e-Learning
          Experience based learning
          Interactive learning systems
          Performance support systems
       On Demand Operating Environment
          Automation
          Flexible Financial & Delivery Offerings
          Information and data integration
          People integration
          Process integration
          Virtualization
          Other
       On Demand Workplace
          Enterprise Portal
          Other
       Pervasive and Wireless Computing
          Advanced Infrastructure
          Consumer Services Enablement
          Operational Effectiveness
          Wireless Sell-through Bundles
          Workforce Mobility
       Product Lifecycle Management
          Design
          Engineering and Analysis
          Implementation
          Manufacturing
          Planning
          Product Data Management and Collaboration
          Product Lifecycle Express
          Service After Sales
          Other
       Professional Services
          Billing management and services
          Legal Services
          Litigation
          Practice Management
          Other
       Science and Technology
          Data Management
          Engineering
          Research and Development
          Other
       Supply Chain Management
          Asset Management
          Business -to- Business Buy Side
          Business -to- Business Sell Side
          Supply Chain Execution
          Supply Chain Management Services
          Supply Chain Planning
          Trader partner collaboration
          Value Chain management
          Warehouse management
          Other
       Surveillance and security
          Safety, Security and Privacy
          Security event management
          Security systems and operations
          User Identification
          Other
       System and data management
          Business Resilience
          Data Handling
          Data Protection and Recovery
          Global Storage Solutions
          Operating Systems
          Services Oriented Architecture (SOA)
          Storage
          Other

  • + Customer size

    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported

    Chinese (Simplified)
    English
    French

  • + Countries/regions available for distribution

    China

    France , United Kingdom

Technical information

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  • + Hardware/OS platforms

    Other Linux family
       Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)
       Thin Clients (all brands)
       Hewlett-Packard servers (incl. Compaq)
       Other non-IBM servers
       Fujitsu Siemens servers
       Sun Microsystems servers
       Dell servers
    UNIX family
       Thin Clients (all brands)
       Other non-IBM servers
    Windows 2000
       Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)
       Thin Clients (all brands)
       Other non-IBM servers
    Windows CE
       Handheld Devices (all brands)
       Thin Clients (all brands)
    Windows XP family
       Handheld Devices (all brands)
       Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)
       Thin Clients (all brands)
       Other non-IBM servers
       IBM Systems: IntelliStation Pro
       IBM IntelliStation Pro (Intel and AMD processor-based)
    Other Windows
       Handheld Devices (all brands)
       Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)
       Thin Clients (all brands)
       Hewlett-Packard servers (incl. Compaq)
       Fujitsu Siemens servers
       IBM Systems: IntelliStation Pro
       IBM IntelliStation Pro (Intel and AMD processor-based)
       Dell servers
    Linux (for handheld devices)
       Handheld Devices (all brands)
       IBM Systems: System p
    Windows Mobile
       Handheld Devices (all brands)

  • + Services

    Infrastructure Solutions: Systems Management & IT Optimization
    Infrastructure Solutions: Services Oriented Architecture & Web Services
    Managed Intranet & Internet Services
    Network Services
    Services: Application Management
    Systems Management & Networking Services

  • + Software

    IBM Tivoli
       Tivoli
          Tivoli Business Service Manager
          Tivoli Business Systems Manager for z/OS
          Tivoli Netcool Performance Manager
          Tivoli Netcool/Impact
          Tivoli Netcool/OMNIbus
          Tivoli Netcool/Webtop

  • + Storage devices

    Disk Storage Systems
       IBM System Storage DS300/DS400


Date last modified:    Nov 22, 2012


Contact information

Samy REZGUI
+33 146 660 072

Company

NEVA-GROUP
14 Rue Velpeau
ANTONY 92160
France

330146660072

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