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Avaya Aura™ Communication Manager 6.0

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Avaya Aura Communication Manager enables the virtual enterprise by providing: • Robust voice and video call processing capabilities. • Advanced workforce productivity and mobility features. • Built-in conferencing and contact center applications. • Centralized voicemail and attendant operations across multiple locations. • Designed for high availability, reliability and survivability. • Connectivity to a wide range of analog, digital, and IP-based communication devices. • Support for SIP, H.323 and many industry-standard communications protocols over a variety of different networks. • More than 700 powerful features in all. • High availability, reliability and survivability.

Business information

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  • + Functional details

    Employee Productivity • Call Coverage • Send All Calls • Priority Queuing • Backup Alerting • Timed Reminders • Attendant Vectoring • Abbreviated Dialing • Last Number Dialed • Internal Automatic Answer • Integrated Directory • Universal Access — Phone Status • Intelligent Call Routing • Multi-party Conferencing (up to 300) • Meet-Me Conferencing • Group Paging • Remote Call Coverage/ Forward Off-Net • Personal Station Access • Automatic Call Distribution (ACD) • Enterprise Mobility User • SIP Visiting User • Team Button

  • + Competitive advantage

    http://www.avaya.com/usa/resource/assets/brochures/Avaya%20Aura%20Brochure%20UC4803%20final.pdf

  • + Industries

    Aerospace & Defense Industry
       Aerospace
       Defense
       Ship Building
    Automotive Industry
       Automotive OEMs (Manuf of Cars, Light Trucks, Motorbikes)
       Automotive Suppliers
       Distributors, Importers, Retailers
       Heavy Equipment
    Banking Industry
       Banking - Global Customer Management
       Banking - Other
    Chemicals & Petroleum Industry
       Chemicals & Life Sciences
       Petroleum
    Computer Services Industry
       Business Recovery Services
       Computer Leasing and Rental
       Computer Maintenance & Services
       DP Education
       Outsourcing
       Prepackaged Software
       System Integration
    Consumer Products Industry
       CP - Beverages & Tobacco
       CP - Food Manufacturing
       CP - General Processing
       CP - Household / Health & Beauty
    Education Industry
       Basic/Secondary Education
       Higher Education
    Electronics Industry
       Electronics
       Technology Systems and Microelectronics
    Energy & Utilities Industry
       Combo Electric/Gas
       Electric
       Electric and Gas Energy Services Traders
       Gas
       Waste
       Water
    Financial Markets Industry
       Financial Markets - Global Customer Management
       Financial Markets - Other
    Government Central/Federal industry
       Defense and National Security
       Environ., Transp. & Pub. Works
       Finance and Administration
       Postal
       Public Safety and Justice
       Scientific
       Social Services
    Government, State/Provincial/Local Industry
       Env/Trans/PubWrks, City/Mun.
       Env/Trans/PubWrks, County/Shire
       Env/Trans/PubWrks, Spec. Dist.
       Env/Trans/PubWrks, State/Prov.
       Fin. & Admin, City/Municipal
       Fin. & Admin, County/Shire
       Fin. & Admin, Special District
       Fin. & Admin, State/Prov./Reg.
       Other Government
       PS & Justice, City/Municipal
       PS & Justice, County/Shire
       PS & Justice, Special District
       PS & Justice, State/Prov./Reg.
       Soc. Services, City/Municipal
       Soc. Services, County/Shire
       Soc. Services, State/Prov/Reg.
    Healthcare Industry
       Alternate Healthcare
       Healthcare Other
       Health Plans / Payors
       Integrated Healthcare Systems / Hospitals
       Pharmaceuticals
       Physicians / Clinics
    Industrial Products Industry
       Construction/Architecture/Engineering
       Fabrication & Assembly
       Forest Products
       Metals
       Mining
       Other Process
       Textiles
    Insurance Industry
       Insurance Carriers - Life & Asset Management (L&AM)
       Insurance Carriers - Property & Casualty (P&C)
       Insurance Intermediaries
       Other Insurance, N.E.C.
    Life Sciences Industry
    Media & Entertainment Industry
       Advertising
       Associations
       Broadcast
       Cable
       Entertainment
       Printing & Publishing
       Sports
    Professional Services Industry
       Business Services
       Legal Services
       Management Consulting
       Marketing & Public Opinion Research
    Retail Industry
       Retail - Apparel Manufacturing
       Retail - Department Stores
       Retail - Direct Marketing
       Retail - Retail Food
       Retail - Food Services
       Retail - Hard Goods
       Retail - Mass Merchants
       Retail - Pharmacy/Drug
       Retail - Specialty
    Telecommunications Industry
       Broadband
       Telecommunications
       Wireless
    Travel & Transportation Industry
       Car Rental
       Freight Airlines
       Freight Forwarders & Arrangers
       Freight Services
       Gaming
       Global Dist. Systems / CRS
       Hospitality
       Lodging
       Passenger Airlines
       Passenger Water Transportation
       Post Operations
       Rail
       Shipping
       Tour Operations and Arrangers
       Travel Agencies
       Trucking
       Urban Transportation
    Wholesale Distribution & Services Industry
       Wholesale - Food/Food Svc/Drug
       Wholesale - General Trading Co.
       Wholesale - Non-Durables
       Wholesale - Durables
       Wholesale - Services

  • + Solution areas

    Telecommunications
       IP Telephony

  • + Customer size

    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported

    Arabic
    Bulgarian
    Chinese (Simplified)
    Chinese (Traditional)
    Croatian
    Czech
    Danish
    Dutch
    English
    Estonian
    Finnish
    French
    German
    Greek, Modern
    Hebrew
    Hungarian
    Italian
    Japanese
    Korean
    Latvian
    Lithuanian
    Norwegian
    Polish
    Portuguese
    Portuguese (Brazil)
    Romanian
    Russian
    Serbian
    Slovak
    Slovenian
    Spanish; Castilian
    Swedish
    Thai
    Turkish

  • + Countries/regions available for distribution

    Algeria , Angola , Benin , Botswana , Bouvet Island , Burkina Faso , Burundi , Cameroon , Cape Verde , Central African Republic , Chad , Comoros , Congo , Congo, The Democratic Republic of the , Côte d'Ivoire , Djibouti , Equatorial Guinea , Eritrea , Ethiopia , Gabon , Gambia , Ghana , Guinea , Guinea-Bissau , Kenya , Lesotho , Liberia , Madagascar , Malawi , Mali , Mauritania , Mauritius , Mayotte , Morocco , Mozambique , Namibia , Niger , Nigeria , Rwanda , Réunion , Senegal , Seychelles , Sierra Leone , Somalia , South Africa , Swaziland , São Tome and Principe , Tanzania, United Republic of , Togo , Tunisia , Uganda , Western Sahara , Zambia , Zimbabwe

    Anguilla , Antigua and Barbuda , Argentina , Aruba , Bahamas , Barbados , Belize , Bermuda , Bolivia , Brazil , Canada , Cayman Islands , Chile , Colombia , Costa Rica , Dominica , Dominican Republic , Ecuador , El Salvador , Falkland Islands (Malvinas) , French Guiana , Greenland , Grenada , Guadeloupe , Guatemala , Guyana , Haiti , Honduras , Jamaica , Martinique , Mexico , Montserrat , Netherlands Antilles , Nicaragua , Panama , Paraguay , Peru , Puerto Rico , Saint Kitts and Nevis , Saint Lucia , Saint Pierre and Miquelon , Saint Vincent and the Grenadines , South Georgia and the South Sandwich Islands , Suriname , Trinidad and Tobago , Turks and Caicos Islands , United States , Uruguay , Venezuela , Virgin Islands, British , Virgin Islands, U.S.

    American Samoa , Australia , Azerbaijan , Bangladesh , Bhutan , British Indian Ocean Territory , Brunei Darussalam , Cambodia , China , Christmas Island , Cocos (Keeling) Islands , Cook Islands , Fiji , French Polynesia , Guam , Hong Kong S.A.R. of China , India , Indonesia , Japan , Kazakhstan , Kiribati , Korea, Republic of , Kyrgyzstan , Lao People's Democratic Republic , Macao S.A.R. of China , Malaysia , Marshall Islands , Micronesia, Federated States of , Mongolia , Myanmar , Nepal , New Caledonia , New Zealand , Norfolk Island , Northern Mariana Islands , Palau , Papua New Guinea , Philippines , Samoa , Singapore , Sri Lanka , Taiwan , Tajikistan , Thailand , Timor-Leste , Turkmenistan , Viet Nam

    Åland Islands , Albania , Andorra , Armenia , Austria , Belarus , Belgium , Bosnia and Herzegovina , Bulgaria , Croatia , Cyprus , Czech Republic , Denmark , Estonia , Faroe Islands , Finland , France , Georgia , Germany , Gibraltar , Greece , Holy See (Vatican City State) , Hungary , Iceland , Ireland , Italy , Latvia , Liechtenstein , Lithuania , Luxembourg , Macedonia, The former Yugoslav Republic of , Malta , Moldova, Republic of , Monaco , Netherlands , Norway , Poland , Portugal , Romania , Russian Federation , San Marino , Slovakia , Slovenia , Spain , Svalbard and Jan Mayen , Sweden , Switzerland , Turkey , Ukraine , United Kingdom , Uzbekistan

    Afghanistan , Bahrain , Egypt , Iraq , Israel , Jordan , Kuwait , Lebanon , Oman , Pakistan , Palestinian Territory, Occupied , Qatar , Saudi Arabia , United Arab Emirates , Yemen

    Antarctica , French Southern Territories , Heard Island and McDonald Islands , Maldives , Nauru , Niue , Pitcairn , Saint Helena , Solomon Islands , Tokelau , Tonga , Tuvalu , United States Minor Outlying Islands , Vanuatu , Wallis and Futuna

Technical information

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  • + Hardware/OS platforms

    Hewlett-Packard servers (incl. Compaq)
       RHEL5
    Dell servers
       RHEL5
    IBM Systems: System x
       RHEL5


Date last modified:    May 2, 2013


Contact information

Jeff Gartner
908-953-8055

Company

Avaya, Inc.
211 Mount Airy Rd.
Basking Ridge, NJ 07920
United States

+1 908 9536000

Contact PartnerWorld

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