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ID#: 34220

Solution name:        

GoPro Portal

Solution description:

GoPro is a powerful business process and document management solution with integrated correspondence and contacts management for organizations that want to provide better service and have a complete overview of information, clients and processes.

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Managing information is a critical issue in modern organisations. Precise control and a clear overview of business processes is required to fulfil the escalating demands of customers. Organisations need a powerful tool that helps them keep up with, and exceed, customers' demands.

GoPro provides advanced case management, agile process design and clear overview of information.
A case stores all information about documents, contacts and correspondence related to a specified project or a task in one accessible place. GoPro is a powerful business process- and document management solution that ensures that all employees have a complete overview and control of their tasks and projects.

GoPro increases efficiency and customer satisfaction
By implementing GoPro organisations have important information about clients and projects in one place which helps them make decisions better and faster. Using GoPro, employees from different departments or even different parts of the world can work simultaneously on the same project, sharing documents and information in real-time.

Process management with phases
In GoPro, processes can be definded as work phases. Phase responsibility can be individually assigned with specific phase tasks and instructions. Phases are, through their flexibility, a powerful tool for organising workflow.

Compliance
GoPro is based on FileNet P8 and supports the German DOMEA document management and workflow standard.

Business information

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  • + Functional details

    GoPro provides:

    • Web-based work environment
    • a
    • Business process management
    • Document management
    • Correspondence and document history
    • Workflow/phases for standard work processes
    • Contacts and communication management
    • Intuitive user interface
    • Context-sensitive guidance
    • Step-by-step wizards for complex tasks
    • Document review and approval cycles
    • Easy install and administration
    • Document templates support
    • Integration with Microsoft Office
    • Web Services support

  • + Business problem

    Without solutions for electronic document and business process management the company lacks overview, processes become unclear and document and email clutter becomes a problem. By making internal processes fully electronic using GoPro, companies can enhance their productivity, lower their operation costs and measurably improve performance and service while maintaining and managing compliance issues.

  • + Business opportunity

    GoPro combines document and business process management with CRM and document management functions in one accessible solution. Usage, setup and administration are all handled through an intuitive user interface based on over ten years of experience and user feedback. Although the system is designed to work out of the box, it is highly customizable, based on a modular architecture, making it easy to implement standard work processes and satisfy diverse requirements for legal and standards compliance, interface languages and integration with legacy systems.

    GoPro fits the business administration needs of large companies to SMBs, customers in the Public Sector, local and central government and public institutions and companies. For marketing GoPro we have developed strong strategic partnerships with leading system integrators and software marketing companies in Europe for the sale of our products. We have provided custom versions of the software to meet the specific needs of customers. With its unique kernel design, GoPro can be easily adapted to meet diverse requirements and different deployment scenarios.

    GoPro is a leading case- and document management solution in Northern Europe with over 100.000 satisfied users.

  • + Return on investment

    • 30% increase in productivity reported!
    • Increased efficiency by standardising work processes.
    • Better service and response times as employees have the necessary information at their fingertips at all times.
    • Overview of due dates and responsibilities with automatic notifications, ensuring that all tasks are finished in time.
    • Minimizes risk of employee turnover by providing a organization-wide case repository with collaboration functionality.
    • Clear overview of information
    • Real time monitoring of efficiency.
    • Clear responsibilities

  • + Competitive advantage

    GoPro is a scalable document and business process management solution for large and mid-size businesses. It delivers rich functionality for managing documents, contacts, correspondence and process-related information. GoPro offers unprecedented value for business process management and design. GoPro is a tried and tested, out-of-the box solution, based on over ten years of customer feedback and with strong development vision. With customers ranging from large international corporations to SMBs, GoPro provides rich functionality with a solid product designed to meet the business process management needs of businesses and organizations all over the world.

  • + Industries

    Banking Industry
    Education Industry
    Financial Markets Industry
    Government Central/Federal industry
    Government, State/Provincial/Local Industry

  • + Solution areas

    Cross industry
       Business Continuity
       Business Intelligence
          Relationship Marketing
          Sales Analysis
       Business Process Management and Integration
       Customer Relationship Management
          Contact Center Optimization
          Marketing and Customer Intelligence
          Sales Productivity
          Strategy
       Digital Media
          Create Digital Media
          Distribute Digital Media
          Manage Digital Media
       Document Management
          Case Management
          Document Management/Processing
          OnDemand
          Workflow
       e-Mail Messaging and Collaboration
          Collaboration
       Knowledge Management
       System and data management
          Services Oriented Architecture (SOA)

  • + Customer size

    Very Small Business (Less than 50 employees)
    Small Business (50 to 99 employees)
    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported

    Danish
    English
    Estonian
    German

  • + Countries/regions available for distribution

    Greenland

    Austria , Bulgaria , Denmark , Estonia , Germany , Iceland , Ireland , Netherlands , Norway , Romania , Russian Federation , Sweden , Switzerland , United Kingdom

    Qatar , Yemen

  • + Available from these resellers

    CSC
       Retortvej 8
       Valby  2500
       Denmark
     Contact name Leif E. Quass
       Phone 004529234360
       E-mail lquass@csc.com

  • + Solution collateral

Technical information

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  • + Hardware/OS platforms

    AIX 5.2
       System Cluster 1600
       IBM Systems: Power
    AIX 5.3
       System Cluster 1600
       IBM Systems: Power
    Linux family
       IBM Systems: System z
       System x
       IBM Systems: Power
    Red Hat Enterprise Linux family
       IBM Systems: BladeCenter
       System Cluster 1600
       IBM Systems: System z
       System x
    RHEL3
       IBM Systems: System z
    SUSE Linux family
       IBM Systems: BladeCenter
       System Cluster 1600
       IBM Systems: System z
       System x
    SLES8
       System Cluster 1600
       IBM Systems: System z
    SLES9
       System Cluster 1600
       IBM Systems: System z
       System x
    Other Linux family
       IBM Systems: BladeCenter
       System Cluster 1600
       IBM Systems: System z
       System x
    Windows 2000 Server (inclusive)
       Hewlett-Packard servers (incl. Compaq)
       Other non-IBM servers
       System x
    Windows Server 2003
       System x
    Other Operating Systems
       IBM Systems: System z
       System x
    RHEL4
       System Cluster 1600
       IBM Systems: System z
       System x

  • + Services

    Business Solutions: Customer Relationship Management
    Infrastructure Solutions: Collaboration
    Infrastructure Solutions: Services Oriented Architecture & Web Services
    Small & Medium Business Solutions

  • + Software

    IBM Collaboration Solutions
       Messaging and Collaboration
          IBM Lotus Symphony
    IBM WebSphere
       WebSphere
          WebSphere Application Server
          WebSphere Application Server - Express

  • + Storage devices

    Data Retention Storage Systems
       IBM System Storage DR450
       IBM System Storage DR550
    Disk Storage Systems
       IBM System Storage DS300/DS400
       IBM System Storage DS4000 family (formerly FAStT)
       IBM System Storage DS6000 family
       IBM System Storage Enterprise Storage Server (ESS)
    IBM System Storage Area Networks (hardware)
    IBM System Storage SAN File System
    IBM System Storage SAN Volume Controller
    IBM System Storage Tape Storage Systems
       IBM System Storage LTO Tape
       IBM System Storage TS1120 Tape
       IBM System Storage Virtual Tape Server


Date last modified:    May 11, 2015


GoPro.jpg

Contact information

Jón Alvar Saevarsson
+ 354 510 3100

Company

GoPro Ltd
Tunguhalsi 19
Reykjavik 110
Iceland

+354 5103100 5103100

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