The SMS and CMS product groups offer comprehensive, user friendly assortment of advanced software solutions that allows you to fully manage, extract, analyze and control vital casino and player information using the IBM Power System™ platform.

Bally SMS solutions fully equip you to handle slot monitoring, slot operations, bonusing, sweepstakes, promotions, cashless transfer, ticketing, jackpots, promotional coupons, redemptions and soft count.

Bally CMS/400 solutions provide you with a full range of customizable software products to manage virtually every function of your casino. These include player tracking and analysis, table game management, cage and credit accounting, player’s club enrollment and redemptions, a large library of pre-formatted reports, a variety of marketing promotional tools, Web-based player account access and a totally seamless interface with all major slot accounting, point-of-sale and hotel management systems.

Business information

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  • Functional details


    Specific features of the SLOT Management System include:

    • Player centric bonusing
    • Cashless wagering
    • Promotional credits/coupons
    • Ticketing
    • Point countdown
    • Sweepstakes & Promotions
    • Accounting & analysis
    • Game configuration
    • Slot accounting & analysis
    • Surveillance, Host & Slot operations dispatching
    • Employee performance

    Specific features of the CASINO Management System include:

    • Player Tracking
    • Soft & Hard Count
    • Cage & Pit Operations
    • Comp Algorithms
    • Player Account Management
    • Groups & Promotions
    • Federal Reporting
    • Credit
    • Direct Marketing

  • Business problem

    Business Problems Solved:

    • Improving customer service time, allowing more attention to be given to patrons
    • Operating to your specifications instead of forcing you to conform to those of the software package
    • Ties slot management, casino & hospitality together creating a powerful user friendly environment
    • Built on the extremely reliable iSeries platform system management & maintenance
    • All combined to provide unmatched patron satisfaction

  • Business opportunity

    The ACSC product lineup is fully customizable for any property’s needs and offers you these key benefits:

    • Operates to your specifications, with built–in password controls
    • Integrated functions that tie together hospitality, casino and slot management in a powerful and user-friendly environment.

    One of the industry’s most reliable and comprehensive systems, ACSC is a powerful tool for improving customer service time and increasing patron satisfaction.

    An ideal solution for a cashless society, ACSC fully supports Bally Power Bonusing* an award winning iSeries based suite of superior cashless gaming products.

  • Return on investment

    Bally offers a palette of tools and a team of experts to help you create a rich, flexible and scalable CMS and SMS system on the highly functional, flexible and scalable IBM Power System ™ platform. By partnering with the leader in gaming systems, you can count on a proven solution that’s also designed to grow and adapt to your changing needs, enhancing your ROI.




  • Competitive advantage

    The SMS reporting options are extensive. A small sampling includes machine ranking by denomination, progressive meter management, tilt logging and custom maintenance reports.

    The CMS reporting options include comps, win/loss by player, player activity and worth and comp and credit activity to name just a few of the custom tailored CMS features.

    Both SMS and CMS/400 combine to provide the utmost in casino management tools. In addition they support all the capabilities of the Bally Power Bonusing products to provide you with the ultimate in flexible, scalable and field-proven cashless wagering options on the rock solid IBM Power System™ platform to improve efficiency and bottom line profits.

  • Industries

    Travel & Transportation Industry

  • Solution areas

    Cross industry
       Business Intelligence
       Business Process Management and Integration
          Business Operations
          Production/Ops and Logistics
       Computer Services
          Systems Management
       Customer Relationship Management

  • Customer size

    Very Small Business (Less than 50 employees)
    Small Business (50 to 99 employees)
    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • Languages supported

    Chinese (Simplified)

  • Countries/regions available for distribution


    Bahamas , Puerto Rico , United States


    United States Minor Outlying Islands

Technical information

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  • Hardware/OS platforms

    IBM i 6.1
       IBM Systems: Power
    IBM i 7.1
       IBM PureSystems: PureFlex System and Flex System

  • Services

    Business Recovery Services
    Business Solutions: Customer Relationship Management
    Custom Systems Integration Services
    Hardware & Software Support Services
    Professional Services
    Services: Application Implementation
    Services: Application Management
    Services: Custom Application Development

  • Software

    IBM WebSphere
          WebSphere Application Server - Express

  • Storage devices

    IBM System Storage Tape Storage Systems
       IBM System Storage LTO Tape
       IBM System Storage TS1120 Tape
       IBM System Storage Virtual Tape Server

Date last modified:    Apr 12, 2017

Contact information

Krista Reiner


Bally Technologies
6601 South Bermuda
Las Vegas, NV 89119
United States

+1 775 3362500

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