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ID#: 26508 |
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Solution name: |
TeamQuest Performance Software Release 11 11.1 |
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Solution description: |
TeamQuest Corporation is a global leader in performance management and capacity planning software. TeamQuest helps organizations with IT Serviced Optimization by facilitating service level management, capacity planning, performance monitoring, reporting and problem analysis. |
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Solution web page: |
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This solution has been verified by IBM |
Technical validations
| VIOS Recognized |
TeamQuest Performance Software is an integrated suite of products that provide a complete enterprise-wide performance management and capacity planning solution for IT Service Optimization.
TeamQuest Performance Software:
- Analyzes and reports on performance in terms IT services, business units, or other terms
- Predicts IT resource requirements based on business forecasts
- Helps maintain service levels at minimum cost
- Takes the guesswork out of planning for server consolidation
- Justifies system upgrades to upper management
- Makes it easier to spot performance trends before they become problems
- Monitors applications, middleware, networks and systems
- Notifies you before problems impact users
- Analyzes problems to help you drill down to the root cause
TeamQuest Performance Software is comprised of four products:
- TeamQuest Alert—system health and alarm management
- TeamQuest IT Service Analyzer—problem investigation and in-depth analysis
- TeamQuest IT Service Reporter— management reporting
- TeamQuest Modelcapacity planning and what-if analysis
TeamQuest Performance Software is designed to be quick and easy to implement and flexible enough to accommodate every organization's performance management requirements. TeamQuest customers give it high marks for providing responsive customer support.
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Functional details
TeamQuest Performance Software analyzes performance data from:
- Server processes & workloads
- Databases (e.g. IBM DB2® UDB, Oracle, SQL Server, Sybase)
- Application servers (e.g. IBM WebSphere®, WebLogic)
- Web servers (e.g. WebSphere, Apache, IIS)
- Applications (e.g. R/3)
- Business processes
- Custom applications
- Network infrastructure
- Storage devices (e.g. EMC Symmetrix)
Allowing you to:
- Monitor and be notified of impending problems
- Report performance and service levels
- Analyze and diagnose performance problems
- Model performance for capacity planning
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Business problem
Some challenges addressed by TeamQuest Performance Software:
- IT budgets are constrained, resources limited, yet service levels must be met.
- Wasted resources lie hidden within many datacenters waiting to be discovered and used for new apps, business expansion, disaster recovery and more.
- System expansion or consolidation must be planned and objectively justified to avoid wasteful overprovisioning.
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Business opportunity
With TeamQuest Performance Software you can:
- Analyze and report on performance in terms of IT services, business units, or other terms
- Maintain service levels at minimum cost
- Manage the performance and capacity of hundreds or even thousands of heterogeneous systems
- Locate and repurpose underutilized capacity
- Receive notification of problems before they affect end users
- Drill down to the root cause of performance problems
- Predict future performance based on business forecasts
- Evaluate configuration alternatives before the actual purchase
- Keep management informed via web reporting
- Provide objective justification for hardware upgrades
- Optimally consolidate servers while maintaining service levels
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Return on investment
The return on investment is evident in several scenarios using TeamQuest Software. Dixons Group, the UK's leading high street retailer of consumer electronics was able to show that all of their domains were mis-sized. Given hardware and database costs, this alone has saved us a half-million pounds. This prompted Dixons to purchase a 170 more licenses. Another customer, Verisign adheres to SLA's that guarantee quality service. They have hundreds of UNIX and Windows servers. They are able to do capacity planning without suspending production. So, they can keep the customers happy without the fear of the 'sky falling. We 're able to stay ahead of the curve. We can share more, just ask us!
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Competitive advantage
A few words about why you should choose TeamQuest:
- We specialize. We focus solely on data center performance management and capacity planning software and services. We simplify those complicated tasks for overworked IT staff. It's all we do.
- We offer a complete, integrated solution from monitoring to modeling. We build on traditional performance management best practices and add analytical (not just simulation) modeling expertise for capacity planning.
- Our customers love that our software is easy to install, use, and maintain. That means time and money savings for you.
- TeamQuest is highly regarded by customers for having responsive support. We have people, not machines, who answer the phone and we answer 90% of support calls on the first call. This isn't just a business to us. It's people working with people. And we enjoy it!
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Industries
Aerospace & Defense Industry
Aerospace
Defense
Ship Building
Automotive Industry
Automotive OEMs (Manuf of Cars, Light Trucks, Motorbikes)
Automotive Suppliers
Distributors, Importers, Retailers
Heavy Equipment
Banking Industry
Banking - Other
Banking - Global Customer Management
Chemicals & Petroleum Industry
Chemicals & Life Sciences
Petroleum
Computer Services Industry
Business Recovery Services
Computer Leasing and Rental
Computer Maintenance & Services
DP Education
Outsourcing
Prepackaged Software
System Integration
Consumer Products Industry
CP - Beverages & Tobacco
CP - Food Manufacturing
CP - General Processing
CP - Household / Health & Beauty
Education Industry
Basic/Secondary Education
Higher Education
Electronics Industry
Electronics
Technology Systems and Microelectronics
Energy & Utilities Industry
Combo Electric/Gas
Electric
Electric and Gas Energy Services Traders
Gas
Waste
Water
Financial Markets Industry
Financial Markets - Global Customer Management
Financial Markets - Other
Government Central/Federal industry
Defense and National Security
Environ., Transp. & Pub. Works
Finance and Administration
Postal
Public Safety and Justice
Scientific
Social Services
Government, State/Provincial/Local Industry
Env/Trans/PubWrks, City/Mun.
Env/Trans/PubWrks, County/Shire
Env/Trans/PubWrks, Spec. Dist.
Env/Trans/PubWrks, State/Prov.
Fin. & Admin, City/Municipal
Fin. & Admin, County/Shire
Fin. & Admin, Special District
Fin. & Admin, State/Prov./Reg.
Other Government
PS & Justice, City/Municipal
PS & Justice, County/Shire
PS & Justice, Special District
PS & Justice, State/Prov./Reg.
Soc. Services, City/Municipal
Soc. Services, County/Shire
Soc. Services, State/Prov/Reg.
Healthcare Industry
Alternate Healthcare
Health Plans / Payors
Healthcare Other
Integrated Healthcare Systems / Hospitals
Pharmaceuticals
Physicians / Clinics
Industrial Products Industry
Construction/Architecture/Engineering
Fabrication & Assembly
Forest Products
Metals
Mining
Other Process
Textiles
Insurance Industry
Insurance Carriers - Life & Asset Management (L&AM)
Insurance Carriers - Property & Casualty (P&C)
Insurance Intermediaries
Other Insurance, N.E.C.
Life Sciences Industry
Pharmaceuticals
Media & Entertainment Industry
Advertising
Associations
Broadcast
Cable
Entertainment
Printing & Publishing
Sports
Professional Services Industry
Accounting and Auditing
Business Services
Legal Services
Management Consulting
Marketing & Public Opinion Research
Retail Industry
Retail - Apparel Manufacturing
Retail - Department Stores
Retail - Direct Marketing
Retail - Retail Food
Retail - Food Services
Retail - Hard Goods
Retail- Hospitality
Retail - Mass Merchants
Retail - Pharmacy/Drug
Retail - Specialty
Telecommunications Industry
Broadband
Wireless
Telecommunications
Travel & Transportation Industry
Airports
Car Rental
Freight Airlines
Freight Forwarders & Arrangers
Freight Services
Gaming
Global Dist. Systems / CRS
Hospitality
Lodging
Passenger Airlines
Passenger Water Transportation
Post Operations
Rail
Shipping
Tour Operations and Arrangers
Travel Agencies
Truck Rental and Leasing
Trucking
Urban Transportation
Wholesale Distribution & Services Industry
Wholesale - Food/Food Svc/Drug
Wholesale - General Trading Co.
Wholesale - Non-Durables
Wholesale - Durables
Wholesale - Services
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Solution areas
Cross industry
Computer Services
Capacity Planning
Client Consolidation
Host management
Systems Management
Other
Dynamic Infrastructure/Smarter Planet
Information Infrastructure
Service Management
Virtualization
e-Business/e-Commerce
Infrastructure Systems and Management
Emerging Technologies
Green IT - Energy Efficiency
On Demand Operating Environment
Automation
Information and data integration
Virtualization
System and data management
Operating Systems
Services Oriented Architecture (SOA)
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Customer size
Midmarket Business (100 to 499 employees)
Midmarket Business (500 to 1000 employees)
Large Business (greater than 1000 employees)
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Languages supported
English
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Countries/regions available for distribution
Africa
Algeria , Angola , Benin , Botswana , Bouvet Island , Burkina Faso , Burundi , Cameroon , Cape Verde , Central African Republic , Chad , Comoros , Congo , Congo, The Democratic Republic of the , Côte d'Ivoire , Djibouti , Equatorial Guinea , Eritrea , Ethiopia , Gabon , Gambia , Ghana , Guinea , Guinea-Bissau , Kenya , Lesotho , Liberia , Madagascar , Malawi , Mali , Mauritania , Mauritius , Mayotte , Morocco , Mozambique , Namibia , Niger , Nigeria , Rwanda , Réunion , Senegal , Seychelles , Sierra Leone , Somalia , South Africa , Swaziland , São Tome and Principe , Tanzania, United Republic of , Togo , Tunisia , Uganda , Western Sahara , Zambia , Zimbabwe
Americas
Anguilla , Antigua and Barbuda , Argentina , Aruba , Bahamas , Barbados , Belize , Bermuda , Bolivia , Brazil , Canada , Cayman Islands , Chile , Colombia , Costa Rica , Dominica , Dominican Republic , Ecuador , El Salvador , Falkland Islands (Malvinas) , French Guiana , Greenland , Grenada , Guadeloupe , Guatemala , Guyana , Haiti , Honduras , Jamaica , Martinique , Mexico , Montserrat , Netherlands Antilles , Nicaragua , Panama , Paraguay , Peru , Puerto Rico , Saint Kitts and Nevis , Saint Lucia , Saint Pierre and Miquelon , Saint Vincent and the Grenadines , South Georgia and the South Sandwich Islands , Suriname , Trinidad and Tobago , Turks and Caicos Islands , United States , Uruguay , Venezuela , Virgin Islands, British , Virgin Islands, U.S.
Asia Pacific
American Samoa , Australia , Azerbaijan , Bangladesh , Bhutan , British Indian Ocean Territory , Brunei Darussalam , Cambodia , China , Christmas Island , Cocos (Keeling) Islands , Cook Islands , Fiji , French Polynesia , Guam , Hong Kong S.A.R. of China , India , Indonesia , Japan , Kazakhstan , Kiribati , Korea, Republic of , Kyrgyzstan , Lao People's Democratic Republic , Macao S.A.R. of China , Malaysia , Marshall Islands , Micronesia, Federated States of , Mongolia , Myanmar , Nepal , New Caledonia , New Zealand , Norfolk Island , Northern Mariana Islands , Palau , Papua New Guinea , Philippines , Samoa , Singapore , Sri Lanka , Taiwan , Tajikistan , Thailand , Timor-Leste , Turkmenistan , Viet Nam
Europe
Åland Islands , Albania , Andorra , Armenia , Austria , Belarus , Belgium , Bosnia and Herzegovina , Bulgaria , Croatia , Cyprus , Czech Republic , Denmark , Estonia , Faroe Islands , Finland , France , Georgia , Germany , Gibraltar , Greece , Holy See (Vatican City State) , Hungary , Iceland , Ireland , Italy , Latvia , Liechtenstein , Lithuania , Luxembourg , Macedonia, The former Yugoslav Republic of , Malta , Moldova, Republic of , Monaco , Netherlands , Norway , Poland , Portugal , Romania , Russian Federation , San Marino , Slovakia , Slovenia , Spain , Svalbard and Jan Mayen , Sweden , Switzerland , Turkey , Ukraine , United Kingdom , Uzbekistan
Middle East
Afghanistan , Bahrain , Egypt , Iraq , Israel , Jordan , Kuwait , Lebanon , Oman , Pakistan , Palestinian Territory, Occupied , Qatar , Saudi Arabia , United Arab Emirates , Yemen
Other
Antarctica , French Southern Territories , Heard Island and McDonald Islands , Maldives , Nauru , Niue , Pitcairn , Saint Helena , Solomon Islands , Tokelau , Tonga , Tuvalu , United States Minor Outlying Islands , Vanuatu , Wallis and Futuna
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Available from these resellers
TeamQuest Corporation - EMEA Operations
Box 1125
Göteborg 405 23
Sweden
Contact name Sales
Phone +46 (0)31 80 95 00
Fax +46 (0)31 80 65 50
E-mail emea@teamquest.com
TeamQuest Corporation - Asia Pacific Operations
Level 6, 170 Queen Street
Melbourne , VIC 3000
Australia
Contact name Sales
Phone +61 3 9641 2288
Fax +61 3 9641 2200
E-mail asiapacific@teamquest.com
TeamQuest Corporation - U.K. Operations
John Eccles House
Robert Robinson Avenue, Oxford Science Park
Oxford OX4 4GP
United Kingdom
Contact name Sales
Phone +44 (0) 1865 338031
Fax +44 (0) 1865 338100
E-mail info@teamquest.com
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Hardware/OS platforms
HP-UX
Hewlett-Packard servers (incl. Compaq)
Solaris (SUN)
Sun Microsystems servers
IBM System x (xSeries)
Windows Server 2003 (inclusive)
Hewlett-Packard servers (incl. Compaq)
Sequent servers
Other non-IBM servers
Fujitsu Siemens servers
Sun Microsystems servers
Unisys servers
IBM BladeCenter HSxx (Intel processor-based)
IBM BladeCenter LSxx (AMD processor-based)
Dell servers
IBM System x (xSeries)
Windows XP
Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)
IBM Workstations
Other Windows
Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)
IBM Workstations
AIX 6.1
IBM System Cluster 1600
IBM BladeCenter JSxx (POWER processor-based)
IBM Workstations
IBM IntelliStation POWER (POWER processor-based)
IBM System p (pSeries)
IBM System i (iSeries)
IBM Power Systems
RHEL5
Hewlett-Packard servers (incl. Compaq)
Other non-IBM servers
Fujitsu Siemens servers
Sun Microsystems servers
Dell servers
IBM System z (Mainframe)
IBM System p (pSeries)
IBM System i (iSeries)
IBM System x (xSeries)
IBM Power Systems
SLES10
Other non-IBM servers
IBM System z (Mainframe)
IBM Power Systems
Windows Server 2008 (inclusive)
IBM BladeCenter HSxx (Intel processor-based)
IBM System x (xSeries)
SLES11
Hewlett-Packard servers (incl. Compaq)
IBM BladeCenter HSxx (Intel processor-based)
IBM BladeCenter JSxx (POWER processor-based)
IBM BladeCenter LSxx (AMD processor-based)
Dell servers
IBM System z (Mainframe)
IBM System p (pSeries)
IBM Power Systems
AIX 7.1
IBM System p (pSeries)
IBM System i (iSeries)
IBM Power Systems
RHEL6
IBM System z (Mainframe)
IBM Power Systems
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Services
Consulting
e-business Services
Education & Training
Product Support Services
Professional Services
Small & Medium Business Solutions
Systems Management & Networking Services
Total Systems Management Services
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Software
Information Management
IBM DB2 Enterprise 9
Non-IBM Software
Oracle Informix & Sybase Rel Prods
