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TeamQuest Performance Software Release 11 11.1


 

ID#: 26508

Solution name:        

TeamQuest Performance Software Release 11 11.1

Solution description:

TeamQuest Corporation is a global leader in performance management and capacity planning software. TeamQuest helps organizations with IT Serviced Optimization by facilitating service level management, capacity planning, performance monitoring, reporting and problem analysis.

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TeamQuest Performance Software is an integrated suite of products that provide a complete enterprise-wide performance management and capacity planning solution for IT Service Optimization.

TeamQuest Performance Software:

  • Analyzes and reports on performance in terms IT services, business units, or other terms
  • Predicts IT resource requirements based on business forecasts
  • Helps maintain service levels at minimum cost
  • Takes the guesswork out of planning for server consolidation
  • Justifies system upgrades to upper management
  • Makes it easier to spot performance trends before they become problems
  • Monitors applications, middleware, networks and systems
  • Notifies you before problems impact users
  • Analyzes problems to help you drill down to the root cause

TeamQuest Performance Software is comprised of four products:

  • TeamQuest Alert—system health and alarm management
  • TeamQuest IT Service Analyzer—problem investigation and in-depth analysis
  • TeamQuest IT Service Reporter— management reporting
  • TeamQuest Model™capacity planning and what-if analysis

TeamQuest Performance Software is designed to be quick and easy to implement and flexible enough to accommodate every organization's performance management requirements. TeamQuest customers give it high marks for providing responsive customer support.

Business information

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  • + Functional details

    TeamQuest Performance Software analyzes performance data from:

    • Server processes & workloads
    • Databases (e.g. IBM DB2® UDB, Oracle, SQL Server, Sybase)
    • Application servers (e.g. IBM WebSphere®, WebLogic)
    • Web servers (e.g. WebSphere, Apache, IIS)
    • Applications (e.g. R/3)
    • Business processes
    • Custom applications
    • Network infrastructure
    • Storage devices (e.g. EMC Symmetrix)

    Allowing you to:

    • Monitor and be notified of impending problems
    • Report performance and service levels
    • Analyze and diagnose performance problems
    • Model performance for capacity planning
  • + Business problem

    Some challenges addressed by TeamQuest Performance Software:

    • IT budgets are constrained, resources limited, yet service levels must be met.
    • Wasted resources lie hidden within many datacenters waiting to be discovered and used for new apps, business expansion, disaster recovery and more.
    • System expansion or consolidation must be planned and objectively justified to avoid wasteful overprovisioning.

  • + Business opportunity

    With TeamQuest Performance Software you can:

    • Analyze and report on performance in terms of IT services, business units, or other terms
    • Maintain service levels at minimum cost
    • Manage the performance and capacity of hundreds or even thousands of heterogeneous systems
    • Locate and repurpose underutilized capacity
    • Receive notification of problems before they affect end users
    • Drill down to the root cause of performance problems
    • Predict future performance based on business forecasts
    • Evaluate configuration alternatives before the actual purchase
    • Keep management informed via web reporting
    • Provide objective justification for hardware upgrades
    • Optimally consolidate servers while maintaining service levels

  • + Return on investment

    The return on investment is evident in several scenarios using TeamQuest Software. Dixons Group, the UK's leading high street retailer of consumer electronics was able to show that all of their domains were mis-sized. Given hardware and database costs, this alone has saved us a half-million pounds. This prompted Dixons to purchase a 170 more licenses. Another customer, Verisign adheres to SLA's that guarantee quality service. They have hundreds of UNIX and Windows servers. They are able to do capacity planning without suspending production. So, they can keep the customers happy without the fear of the 'sky falling. We 're able to stay ahead of the curve. We can share more, just ask us!

  • + Competitive advantage

    A few words about why you should choose TeamQuest:

    • We specialize. We focus solely on data center performance management and capacity planning software and services. We simplify those complicated tasks for overworked IT staff. It's all we do.
    • We offer a complete, integrated solution from monitoring to modeling. We build on traditional performance management best practices and add analytical (not just simulation) modeling expertise for capacity planning.
    • Our customers love that our software is easy to install, use, and maintain. That means time and money savings for you.
    • TeamQuest is highly regarded by customers for having responsive support. We have people, not machines, who answer the phone and we answer 90% of support calls on the first call. This isn't just a business to us. It's people working with people. And we enjoy it!

  • + Industries

    Aerospace & Defense Industry
       Aerospace
       Defense
       Ship Building
    Automotive Industry
       Automotive OEMs (Manuf of Cars, Light Trucks, Motorbikes)
       Automotive Suppliers
       Distributors, Importers, Retailers
       Heavy Equipment
    Banking Industry
       Banking - Other
       Banking - Global Customer Management
    Chemicals & Petroleum Industry
       Chemicals & Life Sciences
       Petroleum
    Computer Services Industry
       Business Recovery Services
       Computer Leasing and Rental
       Computer Maintenance & Services
       DP Education
       Outsourcing
       Prepackaged Software
       System Integration
    Consumer Products Industry
       CP - Beverages & Tobacco
       CP - Food Manufacturing
       CP - General Processing
       CP - Household / Health & Beauty
    Education Industry
       Basic/Secondary Education
       Higher Education
    Electronics Industry
       Electronics
       Technology Systems and Microelectronics
    Energy & Utilities Industry
       Combo Electric/Gas
       Electric
       Electric and Gas Energy Services Traders
       Gas
       Waste
       Water
    Financial Markets Industry
       Financial Markets - Global Customer Management
       Financial Markets - Other
    Government Central/Federal industry
       Defense and National Security
       Environ., Transp. & Pub. Works
       Finance and Administration
       Postal
       Public Safety and Justice
       Scientific
       Social Services
    Government, State/Provincial/Local Industry
       Env/Trans/PubWrks, City/Mun.
       Env/Trans/PubWrks, County/Shire
       Env/Trans/PubWrks, Spec. Dist.
       Env/Trans/PubWrks, State/Prov.
       Fin. & Admin, City/Municipal
       Fin. & Admin, County/Shire
       Fin. & Admin, Special District
       Fin. & Admin, State/Prov./Reg.
       Other Government
       PS & Justice, City/Municipal
       PS & Justice, County/Shire
       PS & Justice, Special District
       PS & Justice, State/Prov./Reg.
       Soc. Services, City/Municipal
       Soc. Services, County/Shire
       Soc. Services, State/Prov/Reg.
    Healthcare Industry
       Alternate Healthcare
       Health Plans / Payors
       Healthcare Other
       Integrated Healthcare Systems / Hospitals
       Pharmaceuticals
       Physicians / Clinics
    Industrial Products Industry
       Construction/Architecture/Engineering
       Fabrication & Assembly
       Forest Products
       Metals
       Mining
       Other Process
       Textiles
    Insurance Industry
       Insurance Carriers - Life & Asset Management (L&AM)
       Insurance Carriers - Property & Casualty (P&C)
       Insurance Intermediaries
       Other Insurance, N.E.C.
    Life Sciences Industry
       Pharmaceuticals
    Media & Entertainment Industry
       Advertising
       Associations
       Broadcast
       Cable
       Entertainment
       Printing & Publishing
       Sports
    Professional Services Industry
       Accounting and Auditing
       Business Services
       Legal Services
       Management Consulting
       Marketing & Public Opinion Research
    Retail Industry
       Retail - Apparel Manufacturing
       Retail - Department Stores
       Retail - Direct Marketing
       Retail - Retail Food
       Retail - Food Services
       Retail - Hard Goods
       Retail- Hospitality
       Retail - Mass Merchants
       Retail - Pharmacy/Drug
       Retail - Specialty
    Telecommunications Industry
       Broadband
       Wireless
       Telecommunications
    Travel & Transportation Industry
       Airports
       Car Rental
       Freight Airlines
       Freight Forwarders & Arrangers
       Freight Services
       Gaming
       Global Dist. Systems / CRS
       Hospitality
       Lodging
       Passenger Airlines
       Passenger Water Transportation
       Post Operations
       Rail
       Shipping
       Tour Operations and Arrangers
       Travel Agencies
       Truck Rental and Leasing
       Trucking
       Urban Transportation
    Wholesale Distribution & Services Industry
       Wholesale - Food/Food Svc/Drug
       Wholesale - General Trading Co.
       Wholesale - Non-Durables
       Wholesale - Durables
       Wholesale - Services

  • + Solution areas

    Cross industry
       Computer Services
          Capacity Planning
          Client Consolidation
          Host management
          Systems Management
          Other
       Dynamic Infrastructure/Smarter Planet
          Information Infrastructure
          Service Management
          Virtualization
       e-Business/e-Commerce
          Infrastructure Systems and Management
       Emerging Technologies
          Green IT - Energy Efficiency
       On Demand Operating Environment
          Automation
          Information and data integration
          Virtualization
       System and data management
          Operating Systems
          Services Oriented Architecture (SOA)

  • + Customer size

    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported

    English

  • + Countries/regions available for distribution

    Algeria , Angola , Benin , Botswana , Bouvet Island , Burkina Faso , Burundi , Cameroon , Cape Verde , Central African Republic , Chad , Comoros , Congo , Congo, The Democratic Republic of the , Côte d'Ivoire , Djibouti , Equatorial Guinea , Eritrea , Ethiopia , Gabon , Gambia , Ghana , Guinea , Guinea-Bissau , Kenya , Lesotho , Liberia , Madagascar , Malawi , Mali , Mauritania , Mauritius , Mayotte , Morocco , Mozambique , Namibia , Niger , Nigeria , Rwanda , Réunion , Senegal , Seychelles , Sierra Leone , Somalia , South Africa , Swaziland , São Tome and Principe , Tanzania, United Republic of , Togo , Tunisia , Uganda , Western Sahara , Zambia , Zimbabwe

    Anguilla , Antigua and Barbuda , Argentina , Aruba , Bahamas , Barbados , Belize , Bermuda , Bolivia , Brazil , Canada , Cayman Islands , Chile , Colombia , Costa Rica , Dominica , Dominican Republic , Ecuador , El Salvador , Falkland Islands (Malvinas) , French Guiana , Greenland , Grenada , Guadeloupe , Guatemala , Guyana , Haiti , Honduras , Jamaica , Martinique , Mexico , Montserrat , Netherlands Antilles , Nicaragua , Panama , Paraguay , Peru , Puerto Rico , Saint Kitts and Nevis , Saint Lucia , Saint Pierre and Miquelon , Saint Vincent and the Grenadines , South Georgia and the South Sandwich Islands , Suriname , Trinidad and Tobago , Turks and Caicos Islands , United States , Uruguay , Venezuela , Virgin Islands, British , Virgin Islands, U.S.

    American Samoa , Australia , Azerbaijan , Bangladesh , Bhutan , British Indian Ocean Territory , Brunei Darussalam , Cambodia , China , Christmas Island , Cocos (Keeling) Islands , Cook Islands , Fiji , French Polynesia , Guam , Hong Kong S.A.R. of China , India , Indonesia , Japan , Kazakhstan , Kiribati , Korea, Republic of , Kyrgyzstan , Lao People's Democratic Republic , Macao S.A.R. of China , Malaysia , Marshall Islands , Micronesia, Federated States of , Mongolia , Myanmar , Nepal , New Caledonia , New Zealand , Norfolk Island , Northern Mariana Islands , Palau , Papua New Guinea , Philippines , Samoa , Singapore , Sri Lanka , Taiwan , Tajikistan , Thailand , Timor-Leste , Turkmenistan , Viet Nam

    Åland Islands , Albania , Andorra , Armenia , Austria , Belarus , Belgium , Bosnia and Herzegovina , Bulgaria , Croatia , Cyprus , Czech Republic , Denmark , Estonia , Faroe Islands , Finland , France , Georgia , Germany , Gibraltar , Greece , Holy See (Vatican City State) , Hungary , Iceland , Ireland , Italy , Latvia , Liechtenstein , Lithuania , Luxembourg , Macedonia, The former Yugoslav Republic of , Malta , Moldova, Republic of , Monaco , Netherlands , Norway , Poland , Portugal , Romania , Russian Federation , San Marino , Slovakia , Slovenia , Spain , Svalbard and Jan Mayen , Sweden , Switzerland , Turkey , Ukraine , United Kingdom , Uzbekistan

    Afghanistan , Bahrain , Egypt , Iraq , Israel , Jordan , Kuwait , Lebanon , Oman , Pakistan , Palestinian Territory, Occupied , Qatar , Saudi Arabia , United Arab Emirates , Yemen

    Antarctica , French Southern Territories , Heard Island and McDonald Islands , Maldives , Nauru , Niue , Pitcairn , Saint Helena , Solomon Islands , Tokelau , Tonga , Tuvalu , United States Minor Outlying Islands , Vanuatu , Wallis and Futuna

  • + Available from these resellers

    TeamQuest Corporation - EMEA Operations
       Box 1125
       Göteborg  405 23
       Sweden
     Contact name Sales
       Phone +46 (0)31 80 95 00
       Fax +46 (0)31 80 65 50
       E-mail emea@teamquest.com

    TeamQuest Corporation - Asia Pacific Operations
       Level 6, 170 Queen Street
       Melbourne ,  VIC   3000
       Australia
     Contact name Sales
       Phone +61 3 9641 2288
       Fax +61 3 9641 2200
       E-mail asiapacific@teamquest.com

    TeamQuest Corporation - U.K. Operations
       John Eccles House
       Robert Robinson Avenue, Oxford Science Park
       Oxford  OX4 4GP
       United Kingdom
     Contact name Sales
       Phone +44 (0) 1865 338031
       Fax +44 (0) 1865 338100
       E-mail info@teamquest.com

  • Technical information

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    • + Hardware/OS platforms

      HP-UX
         Hewlett-Packard servers (incl. Compaq)
      Solaris (SUN)
         Sun Microsystems servers
         IBM System x (xSeries)
      Windows Server 2003 (inclusive)
         Hewlett-Packard servers (incl. Compaq)
         Sequent servers
         Other non-IBM servers
         Fujitsu Siemens servers
         Sun Microsystems servers
         Unisys servers
         IBM BladeCenter HSxx (Intel processor-based)
         IBM BladeCenter LSxx (AMD processor-based)
         Dell servers
         IBM System x (xSeries)
      Windows XP
         Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)
         IBM Workstations
      Other Windows
         Desktops and Notebooks (all brands, including ThinkPad/ThinkCentre PCs by Lenovo)
         IBM Workstations
      AIX 6.1
         IBM System Cluster 1600
         IBM BladeCenter JSxx (POWER processor-based)
         IBM Workstations
         IBM IntelliStation POWER (POWER processor-based)
         IBM System p (pSeries)
         IBM System i (iSeries)
         IBM Power Systems
      RHEL5
         Hewlett-Packard servers (incl. Compaq)
         Other non-IBM servers
         Fujitsu Siemens servers
         Sun Microsystems servers
         Dell servers
         IBM System z (Mainframe)
         IBM System p (pSeries)
         IBM System i (iSeries)
         IBM System x (xSeries)
         IBM Power Systems
      SLES10
         Other non-IBM servers
         IBM System z (Mainframe)
         IBM Power Systems
      Windows Server 2008 (inclusive)
         IBM BladeCenter HSxx (Intel processor-based)
         IBM System x (xSeries)
      SLES11
         Hewlett-Packard servers (incl. Compaq)
         IBM BladeCenter HSxx (Intel processor-based)
         IBM BladeCenter JSxx (POWER processor-based)
         IBM BladeCenter LSxx (AMD processor-based)
         Dell servers
         IBM System z (Mainframe)
         IBM System p (pSeries)
         IBM Power Systems
      AIX 7.1
         IBM System p (pSeries)
         IBM System i (iSeries)
         IBM Power Systems
      RHEL6
         IBM System z (Mainframe)
         IBM Power Systems

    • + Services

      Consulting
      e-business Services
      Education & Training
      Product Support Services
      Professional Services
      Small & Medium Business Solutions
      Systems Management & Networking Services
      Total Systems Management Services

    • + Software

      Information Management
         IBM DB2 Enterprise 9
      Non-IBM Software
         Oracle Informix & Sybase Rel Prods


    Date last modified:    Jul 12, 2012


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    Contact information

    Edsar Calaguas
    1-800-551-8326

    Company

    TeamQuest Corp.
    One TeamQuest Way
    Clear Lake, IA 50428
    United States

    6413572700

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