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S4G QDriver Queue Management

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S4G QDriver is a queue management solution that puts all orders (over-the-counter, kiosk, mobile) into one queue, so that they are processed in the order they came in. This way the customers do not feel that they are being treated unfairly if, for example, a kiosk order is processed before an over-the-counter order.

Business information

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  • + Functional details

    Queue Management interleaves orders from multiple channels (i.e. kiosks, mobile devices, counter tickets, etc.), so that fresh foods associates can process them more efficiently in FIFO sequence.

  • + Business opportunity

    Helps mitigate any potential customer dissatisfaction issues caused by fresh foods orders that are not processed in the order that they came in.

  • + Return on investment

    ROI is more readily achieved through S4G Fresh Foods kiosks. S4G QDriver is more about ensuring customer satisfaction and enhancing the shopping experience.

  • + Competitive advantage

    QD Electronic Ticket Dispenser

    QD Manager Station

    QD Queue Viewer

    QD Fulfillment Node Standard Fulfillment Node

    Complete solution is web based. Can be standalone (for example, can be used in other departments such as pharmacy) or integrated with ADUSA's S4G Fresh Foods Kiosk systems.

  • + Industries

    Retail Industry
       Retail - Retail Food
       Retail - Food Services
       Retail - Mass Merchants
       Retail - Pharmacy/Drug
       Retail - Specialty

  • + Solution areas

    Retail
       Self- Service solutions
          Kiosks, ATMs
       Store Operations

  • + Customer size

    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported

    English
    Spanish; Castilian

  • + Countries/regions available for distribution

    United States

Technical information

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  • + Hardware/OS platforms

    Windows 2000
       AnyPlace Kiosk
    Windows XP family
       AnyPlace Kiosk

  • + Services

    Application Enabling Services
    Custom Systems Integration Services
    e-business Services
    Education & Training
    Hardware & Software Support Services
    Product Support Services
    Small & Medium Business Solutions


Date last modified:    Apr 10, 2013


ADUSA-Logo.jpg

Contact information

Juan C. Perez
1-(630) 598-4250

Company

Adusa Technologies, Inc.
5407 Trillium Blvd.
Suite 290
Hoffman Estates, IL 60192
United States

+1 630 5984250

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