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S4G Fresh Foods Kiosk is a self-order kiosk system that can handle all of the fresh foods areas in the grocery store, not just the deli. The system has all the required functionality to make self-ordering successful in any high volume supermarket. Features such as optimized cross-selling, retaining and recalling the customer's order history (by scanning a club card or entering a registered pin#) contribute to order sizes that are as much as 73% larger than the industry average deli order.

The application is completely web based; all of the screens the customer sees are actually served up over a web browser. The web architecture provides a lot of flexibility in terms of deployment and ongoing development.

Since this is customer-facing, store-floor, technology, the application has undergone a complete security vulnerability assessment, conducted by IBM ®. All potential security holes identified by IBM have been closed and the application is completely secure and hacker-proof.

Business information

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  • + Functional details

    Deli Self-Ordering of meats, cheeses, platters, salads and prepared foods

    Deli Self-Ordering Made to Order Sandwiches

  • + Business problem

    Helps to minimize or eliminate walk-away shoppers. Mitigates customer frustration caused by having to wait in line. Provide an added convenience that enhances the shopping experience.

  • + Business opportunity

    Helps retailers increase sales and improve margins. Kiosk orders are as much as 73% larger than the industry average order;

    Helps optimize labor in the fresh foods areas. Kiosk orders take 50% less time to prepare than over-the-counter orders.

    Enhances the shopping experience, since it reduces the time customers have to spend waiting in line.

  • + Return on investment

    This is a transactional kiosk system that actually tracks how much customers order, so the ROI model is based on real numbers from existing kiosks. Payback is typically less than 6 months.

  • + Competitive advantage

    Lets customers order from ALL fresh foods areas.

    Web-based for more flexibility.

    User interface is the only one in the industry that includes product images, selling points, etc.

  • + Industries

    Retail Industry
       Retail - Retail Food
       Retail - Food Services
       Retail - Mass Merchants
       Retail - Specialty

  • + Solution areas

       Self- Service solutions
          Kiosks, ATMs
       Store Operations

  • + Customer size

    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported

    Spanish; Castilian

  • + Countries/regions available for distribution

    United States

Technical information

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  • + Services

    Application Enabling Services
    Custom Systems Integration Services
    e-business Services
    Education & Training
    Hardware & Software Support Services
    Product Support Services
    Small & Medium Business Solutions

Date last modified:    Apr 10, 2013


Contact information

Juan C. Perez
1-(630) 598-4250


Adusa Technologies, Inc.
5407 Trillium Blvd.
Suite 290
Hoffman Estates, IL 60192
United States

+1 630 5984250

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