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Customers have more ways than ever before to engage with your business. Knowledge workers make better decisions when the information they need is contextual to the customer record, not spread across silos. Getting the right information to the point of interaction is the key to making the right decision to meet the customer need.

With Kalinda Circles, application developers add contextual conversation threads, activity streams and structured knowledge to business applications, transforming systems of record to support customer interaction.

Kalinda Circles reduces time to market and increases business agility with a platform and tools that reduce the complexity and time it takes to deliver knowledge in context with your business applications.

Business information

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  • + Functional details

    Kalinda Circles is an enterprise collaboration platform.

    With Kalinda Circles, application developers add conversation threads, activity streams and structured knowledge to business applications, transforming a system of record to support customer interaction.

    Kalinda Circles includes a collaboration hub that delivers information from disparate silos in context with business records.

    Kalinda Circles provides a GUI developer kit, a REST API and a set of utilities that reduce time to market and provide a consistent look and feel across applications.  

    Kalinda Circles integrates with SSO and LDAP to provide seamless secure experiences to the end user.

  • + Business problem

    Kalinda Circles allow you to adds social business capabilities to your business applications, reducing time to information so that the right decisions are made based on the right information.

  • + Business opportunity

    Reduce training and support costs. 

    Improve customer service.

    Enable better decisions by bringing the right information to the right place at the right time.

  • + Return on investment

    Kalinda Circles pays for itself by reducing training and support costs for business applications.

    Kalinda Circles extends the value of your existing business applications while adding social business capabilities to them.

    With Kalinda Circles, you decide how social business is incorporated into your applications to meet the needs of your business.

  • + Competitive advantage

    Reduce time to market for adding customer engagement capabilities to business applications.

    Reduce time to information for knowledge workers.

    Leverage the value of content managers, repositories and databases by providing a collaboration hub with developer API's and management interfaces.

    Add new capabilities to business applications at a fraction of the cost of custom development.

  • + Industries

    Banking Industry
       Banking - Global Customer Management
    Computer Services Industry
       System Integration
    Financial Markets Industry
       Financial Markets - Global Customer Management
    Government, State/Provincial/Local Industry
    Healthcare Industry
       Health Plans / Payors
    Insurance Industry
       Insurance Carriers - Life & Asset Management (L&AM)
       Insurance Carriers - Property & Casualty (P&C)
    Professional Services Industry
       Management Consulting

  • + Solution areas

    Financial Markets
       Business Efficiency
    Financial Services/Banking
       Customer Insight
       Customer sales & service
       Regulatory Compliance
       Risk management & compliance
       Service to Sales (Front Office)
    Government
       Case Management
       Regulatory Compliance
    Healthcare and Pharmaceutical
       Administrative Systems
       Payer Transaction Services
    Insurance
       Administration Systems and Services
          Claims Administration
          Policy Administration
       Agent Management
    Cross industry
       Business Intelligence
          Fraud Management
          Relationship Marketing
       Business Process Management and Integration
          Business Operations
          Employee Services
       Customer Relationship Management
          Contact Center Optimization
          Field Services Effectiveness
          Marketing and Customer Intelligence
          Sales Productivity
       Document Management
          Case Management
          Workflow
       Dynamic Infrastructure/Smarter Planet
          Information Infrastructure
          Virtualization
       e-Business/e-Commerce
          Billing Systems
          Direct Customer Access
          Infrastructure Systems and Management
          Internet Selling: Business to Business
          Internet Selling: Business to Consumer
       e-Mail Messaging and Collaboration
          Collaboration
       Enterprise Resource Planning (a.k.a. Enterprise Application Systems (EAS)
          Business to Business Extensions
          Customer Relationship Management Extensions
       Human Capital Management
          Knowledge & Collaboration
          Learning
       Knowledge Management
          Collaborative learning
          Interactive learning systems
          Performance support systems
       On Demand Operating Environment
          Information and data integration
          People integration
          Process integration
       On Demand Workplace
          Enterprise Portal
       Pervasive and Wireless Computing
          Consumer Services Enablement
       System and data management
          Services Oriented Architecture (SOA)

  • + Customer size

    Very Small Business (Less than 50 employees)
    Small Business (50 to 99 employees)
    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported

    English

  • + Countries/regions available for distribution

    Canada , United States

    Australia , New Zealand

Technical information

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  • + Hardware/OS platforms

    Linux family
       Other non-IBM servers
    SLES9
       IBM BladeCenter HSxx (Intel processor-based)
       IBM Systems: System z
    z/OS 1.5 and earlier
       IBM Systems: System z
    z/OS 1.6
       IBM Systems: System z
    z/OS 1.7
       IBM Systems: System z
    Other Operating System (Software as a Service)
       IBM PureSystems: PureFlex System and Flex System
    z/OS 1.8
       IBM Systems: System z
    RHEL5
       IBM Systems: System z
       IBM PureSystems: PureFlex System and Flex System
    z/OS 1.9
       IBM Systems: System z
    z/OS 1.10
       IBM Systems: System z
    SLES11
       IBM Systems: System z
       IBM PureSystems: PureFlex System and Flex System
    z/OS 1.11
       IBM Systems: System z
    z/OS 1.12
       IBM Systems: System z
    RHEL6
       IBM Systems: System z
       IBM PureSystems: PureFlex System and Flex System
    z/OS 1.13
       IBM Systems: System z

  • + Services

    IBM Software Support
    Application Enabling Services
    Business Solutions: Application Innovation
    Business Solutions: Customer Relationship Management
    Business Solutions: Financial Management
    Business Solutions: Human Capital Management
    Business Solutions: Strategy & Change
    Custom Systems Integration Services
    Infrastructure Solutions: Collaboration
    Infrastructure Solutions: Internet Technologies
    Infrastructure Solutions: Business Intelligence & Data Warehousing
    Infrastructure Solutions: Services Oriented Architecture & Web Services
    Managed Messaging & Collaborative Services
    Services: Custom Application Development
    Services: Integration

  • + Software

    IBM Collaboration Solutions
       Exceptional Digital Experience
          WebSphere Portal Enable for z/OS
          WebSphere Portal Server
    IBM Information Management
       Information Management
          DB2 Connect Unlimited Edition for System z
          DB2 Enterprise Server Edition
          DB2 Express Edition
          DB2 for Linux, UNIX and Windows
          DB2 for z/OS
          DB2 for z/OS Value Unit Edition
          DB2 Universal Database for Linux
          DB2 Workgroup Server Edition
    IBM Other
       Other Software
          z/OS.e
    IBM WebSphere
       WebSphere
          WebSphere Application Server
          WebSphere Application Server - Express
          WebSphere Application Server Community Edition
          WebSphere Application Server for Developers
          WebSphere Application Server for z/OS
    Non-IBM Software
       Other Relational Databases Products


Date last modified:    Apr 10, 2014


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Contact information

Bill Braasch
510-658-9900

Company

Kalinda Software
1195 Park Avenue
Suite 206
Emeryville, CA 94608-3655
United States

510-658-9900

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