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Customer knowledge at the heart of your business strategy Coheris CRM: Your company's performance depends on an accurate, reliable and shared view of your targets and customers, so you can implement effective initiatives. Coheris CRM, our core business for the last 15 years, provides through its extended functionalities a comprehensive solution for all those involved in customer relations within the company: product managers, marketing, direct sales and networks, customer service or helpdesk, etc...

Business information

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  • + Functional details

    From SMEs to multinationals, with Coheris CRM you can : -Take advantage of a single, comprehensive view of your customers -Share knowledge throughout the company's different entities (departments, subsidiaries, internationally) -Execute a cross channel marketing plan -Maximise ROI and interpret the results of marketing campaigns -Improve sales efficiency by fully exploiting customer potential -Win your targets' loyalty through the quality, intelligence and speed of your customer services -Industrialise your internal processes regarding customer relations -Drive your business performance and anticipate the markets.

  • + Competitive advantage

    Advantages Multi-site, multi-lingual, multi-channel Integrated analytics Connection to social networks Mobility of applications Strength and reliability Expandability ensured through the SaaS model

  • + Industries

    Automotive Industry
    Banking Industry
    Consumer Products Industry
    Financial Markets Industry
    Insurance Industry
    Professional Services Industry
    Telecommunications Industry
    Wholesale Distribution & Services Industry

  • + Customer size

    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • + Languages supported


  • + Countries/regions available for distribution

Technical information

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  • + Hardware/OS platforms

       System x
    Windows Server 2008 (inclusive)
       System x
    AIX 7.1
       IBM Systems: Power

  • + Software

    IBM WebSphere
          WebSphere Application Server
          WebSphere Application Server - Express

Date last modified:    Apr 18, 2013


Contact information

Gil Monin
+33 (0) 1 57 32 60 60



+33 157 326060

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