The Reflexis task management application for Store Execution Management enables retailers to streamline communications, optimize workload, boost store level productivity and create a consistently positive consumer experience that drives increased sales. With the solution, which is among the first applications to be certified as Ready for IBM PureSystems, IBM's new family of expert integrated systems, corporate planning is coordinated, with the ability to view the task assignment and completion levels in all stores. Streamlined procedures deploy project and routine tasks to stores across the enterprise.

Projects (consisting of logical groups of tasks) are created, refined and scheduled by corporate planners, receive appropriate business and gatekeeper reviews and are deployed to targeted stores. Stores report their progress in real-time to provide status visibility across the enterprise. Task based alerts enable prompt management by exception and performance metrics provide feedback to corporate planners.

The Result: Seamlessly consistent execution, real-time visibility and proactive resolution of issues lead to increased revenues and reduced costs.

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• Functional details

  Simulate and evaluate impact of project workload on stores Adjust lower priority project timelines to slower times in stores so employees not overloaded with work Create role-based interfaces with information and views appropriate to person's responsibilities in the organization Provide store managers with single prioritized to-do list with color-coded displays highlighting key metrics related to project completion status Provide regional and corporate managers with color-coded displays to manage by exception and quickly identify and focus on critical areas of non-compliance Enable Store employees to provide structured and unstructured feedback to HQ to support continuous improvement

• Business problem

  Uncertainty in stores of what to do. Eliminates need for store managers to have to wade through hundreds of vague, duplicate, and unprioritized communications from corporate and regional Inability of HQ to monitor completion status of important projects such as recalls, promotions, price changes, and new product introductions Lack of visibility into who has done what and when. Inability of stores to provide feedback to HQ what's not working

• Return on investment

  2-5 percent increase in sales starting in implementation of 21 weeks or less.

• Competitive advantage

  Highly configurable system, most in retail, enables most business process workflows, even "unique" ones, to be supported by selecting options from drop-down menus - little to no hard to maintain custom code Ability to simulate workload and ensure highest priority tasks are assigned at the right times, with lower priority tasks shifted or eliminated N-tiered architecture enables it to scale to support a company's growth. Capability enhanced by support of IBM PureSystems Most reliable solution in industry. Several customers have switched to Reflexis after experiencing unstable implementations from competitors' products

• Industries

  Government Central/Federal industry
     Defense and National Security
     Environ., Transp. & Pub. Works
     Finance and Administration
     Postal
     Public Safety and Justice
     Scientific
     Social Services
  Government, State/Provincial/Local Industry
     Env/Trans/PubWrks, City/Mun.
     Env/Trans/PubWrks, County/Shire
     Env/Trans/PubWrks, Spec. Dist.
     Env/Trans/PubWrks, State/Prov.
     Fin. & Admin, City/Municipal
     Fin. & Admin, County/Shire
     Fin. & Admin, Special District
     Fin. & Admin, State/Prov./Reg.
     Other Government
     PS & Justice, City/Municipal
     PS & Justice, County/Shire
     PS & Justice, Special District
     PS & Justice, State/Prov./Reg.
     Soc. Services, City/Municipal
     Soc. Services, County/Shire
     Soc. Services, State/Prov/Reg.
  

• Solution areas

  Cross industry
     Business Intelligence
        Data Mining
        Data Warehousing
        Sales Analysis
     Business Process Management and Integration
     Customer Relationship Management
        Sales Productivity
     Human Capital Management
        Workforce and Talent Solutions
  

• Customer size

  Midmarket Business (100 to 499 employees)
  Midmarket Business (500 to 1000 employees)
  Large Business (greater than 1000 employees)
  

• Languages supported

  Chinese (Simplified)
  Chinese (Traditional)
  Dutch
  English
  French
  German
  Italian
  Japanese
  Norwegian
  Portuguese
  Portuguese (Brazil)
  Russian
  Spanish; Castilian
  

• Countries/regions available for distribution

  Americas

  Argentina , Canada , Chile , Colombia , El Salvador , Mexico , Puerto Rico , United States

  Asia Pacific

  Australia , China , Hong Kong S.A.R. of China , India , Japan

  Europe

  Austria , Belgium , Denmark , Finland , France , Italy , Luxembourg , Netherlands , Spain , Sweden , Switzerland , United Kingdom

• Solution collateral

  Name	Date	Categories
  Reflexis IBM Joint Value Proposition: Retail Execution for stores including Task management, Storewalk, KPI monitor/respond, Labor Scheduling (226KB)	Apr 11, 2012	Value Proposition
  Reflexis Platform Summary: Workforce Management and Real-Time Execution (716KB)	Jan 23, 2013	Platform Summary
  Reflexis Solution Sizing (44KB)	Jan 24, 2013	Solution Sizing
  Reflexis Task Management (660KB)	Jan 21, 2013	Education News/Marketing Products Sales

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• Hardware/OS platforms

  AIX 5.2
     IBM System p (pSeries)
     IBM System i (iSeries)
  AIX 5.3
     IBM System p (pSeries)
     IBM System i (iSeries)
  Red Hat Enterprise Linux (RHEL)
     IBM System x (xSeries)
  SUSE Linux Enterprise Server (SLES)
     IBM System p (pSeries)
     IBM System x (xSeries)
  SLES9
     IBM BladeCenter HSxx (Intel processor-based)
     IBM System p (pSeries)
  Windows 2000 Server (inclusive)
     IBM System x (xSeries)
  RHEL4
     IBM BladeCenter HSxx (Intel processor-based)
     IBM System p (pSeries)
     IBM System i (iSeries)
     IBM System x (xSeries)
     IBM Power Systems
  z/OS 1.7
     IBM System z (Mainframe)
  Other Operating System (Software as a Service)
     Other Hardware (IBM Software as a Service)
  z/OS 1.8
     IBM System z (Mainframe)
  AIX 6.1
     IBM System p (pSeries)
     IBM System i (iSeries)
  RHEL5
     IBM BladeCenter HSxx (Intel processor-based)
     IBM System p (pSeries)
     IBM System i (iSeries)
     IBM System x (xSeries)
     IBM Power Systems
  SLES10
     IBM BladeCenter HSxx (Intel processor-based)
     IBM System p (pSeries)
     IBM Power Systems
  SLES11
     IBM BladeCenter HSxx (Intel processor-based)
     IBM System p (pSeries)
     IBM Power Systems
  

• Services

  Application Enabling Services
  Business Recovery Services
  Consulting
  Custom Systems Integration Services
  Industry Leadership Solutions
  Product Support Services
  Professional Services
  

• Software

  Cognos
     IBM Cognos Business Intelligence
  Information Management
     IBM DB2 Enterprise 9
     IBM DB2 Enterprise Server Edition
     IBM DB2 for Linux, UNIX and Windows
  Tivoli
     IBM Tivoli Directory Server
  WebSphere
     IBM WebSphere Application Server
     IBM WebSphere Application Server Hypervisor Edition
     IBM WebSphere Application Server Network Deployment
     IBM WebSphere Remote Server
  

• Storage devices

  Disk Storage Systems
     IBM System Storage DS6000 family