The Reflexis task management application for Store Execution Management enables retailers to streamline communications, optimize workload, boost store level productivity and create a consistently positive consumer experience that drives increased sales. With the solution, which is among the first applications to be certified as Ready for IBM PureSystems, IBM's new family of expert integrated systems, corporate planning is coordinated, with the ability to view the task assignment and completion levels in all stores. Streamlined procedures deploy project and routine tasks to stores across the enterprise.

Projects (consisting of logical groups of tasks) are created, refined and scheduled by corporate planners, receive appropriate business and gatekeeper reviews and are deployed to targeted stores. Stores report their progress in real-time to provide status visibility across the enterprise. Task based alerts enable prompt management by exception and performance metrics provide feedback to corporate planners.

The Result: Seamlessly consistent execution, real-time visibility and proactive resolution of issues lead to increased revenues and reduced costs.

Business information

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  • Functional details

    Simulate and evaluate impact of project workload on stores Adjust lower priority project timelines to slower times in stores so employees not overloaded with work Create role-based interfaces with information and views appropriate to person's responsibilities in the organization Provide store managers with single prioritized to-do list with color-coded displays highlighting key metrics related to project completion status Provide regional and corporate managers with color-coded displays to manage by exception and quickly identify and focus on critical areas of non-compliance Enable Store employees to provide structured and unstructured feedback to HQ to support continuous improvement

  • Business problem

    Uncertainty in stores of what to do. Eliminates need for store managers to have to wade through hundreds of vague, duplicate, and unprioritized communications from corporate and regional Inability of HQ to monitor completion status of important projects such as recalls, promotions, price changes, and new product introductions Lack of visibility into who has done what and when. Inability of stores to provide feedback to HQ what's not working

  • Business opportunity

    Difficulty in ensuring compliance and corporate task completion levels in all stores is solved with Reflexis

    Lack of visibility into task completion of critical projects such as recalls

    Increased sales through ensured execution of go-to-market business strategies


    Continuous improvement through ability to measure key performance indicators and automatically assign best-practice corrective actions

  • Return on investment

    2-5 percent increase in sales starting in implementation of 21 weeks or less.

  • Competitive advantage

    Highly configurable system, most in retail, enables most business process workflows, even "unique" ones, to be supported by selecting options from drop-down menus - little to no hard to maintain custom code Ability to simulate workload and ensure highest priority tasks are assigned at the right times, with lower priority tasks shifted or eliminated N-tiered architecture enables it to scale to support a company's growth. Capability enhanced by support of IBM PureSystems Most reliable solution in industry. Several customers have switched to Reflexis after experiencing unstable implementations from competitors' products

  • Industries

    Government Central/Federal industry
       Defense and National Security
       Environ., Transp. & Pub. Works
       Finance and Administration
       Public Safety and Justice
       Social Services
    Government, State/Provincial/Local Industry
       Env/Trans/PubWrks, City/Mun.
       Env/Trans/PubWrks, County/Shire
       Env/Trans/PubWrks, Spec. Dist.
       Env/Trans/PubWrks, State/Prov.
       Fin. & Admin, City/Municipal
       Fin. & Admin, County/Shire
       Fin. & Admin, Special District
       Fin. & Admin, State/Prov./Reg.
       Other Government
       PS & Justice, City/Municipal
       PS & Justice, County/Shire
       PS & Justice, Special District
       PS & Justice, State/Prov./Reg.
       Soc. Services, City/Municipal
       Soc. Services, County/Shire
       Soc. Services, State/Prov/Reg.

  • Solution areas

    Cross industry
       Business Intelligence
          Data Mining
          Data Warehousing
          Sales Analysis
       Business Process Management and Integration
       Customer Relationship Management
          Sales Productivity
       Human Capital Management
          Workforce and Talent Solutions

  • Customer size

    Midmarket Business (100 to 499 employees)
    Midmarket Business (500 to 1000 employees)
    Large Business (greater than 1000 employees)

  • Languages supported

    Chinese (Simplified)
    Chinese (Traditional)
    Portuguese (Brazil)
    Spanish; Castilian

  • Countries/regions available for distribution

    Argentina , Canada , Chile , Colombia , El Salvador , Mexico , Puerto Rico , United States

    Australia , China , Hong Kong S.A.R. of China , India , Japan

    Austria , Belgium , Denmark , Finland , France , Italy , Luxembourg , Netherlands , Spain , Sweden , Switzerland , United Kingdom

  • Solution collateral

Technical information

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  • Hardware/OS platforms

    Red Hat Enterprise Linux family
       System x
    SUSE Linux family
       System x
       IBM BladeCenter HSxx (Intel processor-based)
    Windows 2000 Server (inclusive)
       System x
       IBM BladeCenter HSxx (Intel processor-based)
       System x
       IBM Systems: Power
    z/OS 1.7
       IBM Systems: z Systems
    z/OS 1.8
       IBM Systems: z Systems
       IBM BladeCenter HSxx (Intel processor-based)
       System x
       IBM Systems: Power
       IBM BladeCenter HSxx (Intel processor-based)
       IBM Systems: Power
       IBM BladeCenter HSxx (Intel processor-based)
       IBM Systems: Power

  • Services

    Application Enabling Services
    Business Recovery Services
    Custom Systems Integration Services
    Industry Leadership Solutions
    Product Support Services
    Professional Services

  • Software

    IBM Information Management
          Cognos Business Intelligence
       Information Management
          DB2 Enterprise 9
          DB2 Enterprise Server Edition
          DB2 for Linux, UNIX and Windows
    IBM WebSphere
          WebSphere Application Server
          WebSphere Application Server Hypervisor Edition
          WebSphere Application Server Network Deployment
          WebSphere Remote Server

  • Storage devices

    Disk Storage Systems
       IBM System Storage DS6000 family

Date last modified:    Dec 15, 2016

Business Partner Application Showcase


Contact information

Keshav Shivdasani


Reflexis Systems Inc
3 Allied Drive Suite 400
Dedham, MA 02026
United States

+1 781 4933400

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