Service Science, Management, and Engineering

Service Science is a broad area of study. Many tools exist that help with certain aspects of services. Here are a few tools that can help you to use web services, model your business and collaborate effectively.

	Service Oriented Architecture (SOA) is the building block for software-related services and for helping to understand and manage business components. Built on open standards, SOA is an architectural approach for integrating and linking repeatable business tasks or services. A variety of resources and tools are available to learn about, teach, and connect with technology experts and other educators on the topic of SOA.
	WebSphere Business Modeler helps businesses fully understand and document their various business processes. Once understood and documented, business can make improvements to their operations and improve customer satisfaction. Download the WebSphere Business Modeler free trial or learn about the family of WebSphere Business Integration products.
	Lotus Mobile Connect helps institutions provide a private virtual network (VPN) for their communication needs. The VPN encrypts data over wireless and wired network connections and the software extends existing instant messaging and other applications to mobile devices. More information, including downloads and tutorials can be found on the Lotus Mobile Connect Products page.
	WorkPlace Collaboration Services Express provides all the tools you need to effectively work with teams of people. It provides team rooms, instant messaging, document management and an integrated portal environment. A demo and trial downloads are available.