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Service Science, Management, and Engineering


   

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  Build your own courses
  Books and textbooks
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Build your own courses

The are a variety of resources available to aid in teaching SSME-related courses including textbooks and course materials such as instruction modules, case studies, industry reports, presentations and more to help you to build your own courses.

In addition, IBM has been working with universities worldwide to develop SSME course materials and sample curricula. As these resources become available, we will post them here. For example, IBM and MIT Engineering Systems Division (ESD) have launched a seminar series based on real world challenges and the first two lectures and associated materials are now available.

We hope that you find this site a useful resource as you build your own courses, case studies, and degree curricula. Please let us know by providing feedback.


SSME Highlights

Cambridge Service Science, Management and Engineering Symposium, White Paper

IBM Systems Journal, special issue on Service Science, Management and Engineering

Book Series; Service Science: Research and Innovations in the Service Economy, Springer (Pub)

New book: Service Science, Management and Engineering: Education for the 21st Century (Hefley, Murphy (Eds.)

New book, Services Science Fundamentals, Challenges and Future Developments, Stauss, Englemann, Kremer, Luhn (Eds.)

Frontiers in Service 2008


Related blogs

Jim Spohrer on SRIINet Services Innovation Community

Services Science and Innovation; By Prof. Robert A. Paton and Dr Stephen McLaughlin; Complex Services Innovation Research Network, University of Glasgow , United Kingdom

Irving Wladawsky-Berger

Douglas Morse