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Seminar series overview   NYPD  
IBM transformation innovation   Threshold Animation Studios  
  Vassar Brothers Medical Center  

Seminar series overview: Real world challenges

IBM-MIT Engineering Systems Division (ESD) Innovation Lecture Series: Engineering Systems Solutions to Real World Challenges

Engineering Systems Solutions to Real World Challenges is a seminar series co-sponsored by IBM and MIT Engineering Systems Division (ESD). Each seminar will show how today's leaders and practitioners are using engineering systems and service science approaches to address complex problems. Drawing from real-life examples, the series will explain how these approaches were applied at IBM and other organizations, and demonstrate how to achieve breakthrough solutions that deliver sustained value to enterprises and society as a whole.


Challenges at NYPD: The Real-Time Crime Center

Jim OnalfoMay 3, 2007

Major metropolitan cities, including New York, have seen crime statistics dramatically improve in the past decade. The New York Police Department (NYPD) has played a key role by taking a systems approach that includes innovations in policing, technology and the use of crime information. In this lecture, Jim Onalfo, NYPD CIO and Deputy Commissioner, will discuss the systems plan and impact of the NYPD Real-Time Crime Center, which was launched in July 2005 and helped to solve 74% of New York city's homicides in that year.

Related materials and resources:

About the lecture, speaker, and the Real-Time Crime Center
Video: Fighting crime with ones and zeros
Case Study: NYPD changes the crime control equation by transforming the way it uses information
Lecture article: CIO outlines NYPD's crime-fighting IT plan
New York City Police Department

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Challenges in media and entertainment: Threshold Animation Studios

Challenges in Healthcare PanelMarch 22, 2007

In this lecture, Larry Kasanoff, CEO, Threshold Animation Studios and Producer/Director/Co-creator/Writer, Foodfight!, will discuss how Threshold achieved an order-of-magnitude increase in animation complexity, on time and within budget, as well as a fundamental change in the animation process. Their e-studio uses an animation technique known as motion capture, where the movements of live actors are captured via fiber optic sensors and converted directly and in real time to 3D digital files. Threshold's innovation took this mocap technology that plays a peripheral role in the business, customized and enhanced it and made it the foundation of a first-of-its-kind real-time animation system.

Related materials and resources:

About the lecture, speaker, and Threshold Animation Studios
Webcast: Threshold Animation Studios Seminar
Threshold Animation Studios

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Challenges in healthcare: Vassar Brothers Medical Center

Challenges in Healthcare PanelDecember 14, 2006

In this lecture a panel of senior leaders from Vassar Brothers will discuss their strategy covering the technologies, their business investment model, and the deployment challenges related to social structures and change management. Three specific projects will be discussed: bar-coding to reduce adverse medical events; voice over IP to improve nurse-physician communication and; active RFID to track and optimize mobile assets. Panelists: Daniel Z. Aronzon, M.D., F.A.A.P., President of the Medical and Dental Staff; Nicholas Christiano, Jr., Vice President and CIO of Health Quest; and Stephen A. Katz, MB. Ch.B., Chief Medical Officer and Senior Vice President of Medical Affairs.

Related materials and resources:

About the lecture, speakers, and Vassar Brothers Medical Center
Webcast: Vassar Brothers Medical Center Seminar
Case Study: Wireless healthcare delivery: Adapting to tomorrow's needs with mobile processes
Case study discussion: Understanding key elements in building and enterprise solution
Case study discussion: Understanding Vassar's technology enabled enterprise transformation from a lean enterprise value perspective
Vassar Brothers Medical Center

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IBM transformation innovation

Linda SanfordOctober 17, 2006

In the inaugural seminar to this series, Linda Sanford, IBM Senior Vice President, Enterprise On Demand Transformation & Information Technology, presented examples of how IBM solved complex business problems in its own transformation and used these learnings to deliver sustained value to clients, employees and society.

Related materials and resources:

About the lecture and speaker
Webcast: Linda Sanford Seminar
White Paper: Bilingual Enterprise and Solution Architecture
Case Study: ThinkPlace
ThinkPlace Roles
ThinkPlace Process Flow and Swim Lane Diagrams

ThinkPlace patents:

Autonomic Management System (Document: 20050267875)
Motivational Signature Management System (Document: 20050267777)
Innovation Signature Management System (Document: 20050267808)

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SSME Highlights

Cambridge Service Science, Management and Engineering Symposium, White Paper

IBM Systems Journal, special issue on Service Science, Management and Engineering

Book Series; Service Science: Research and Innovations in the Service Economy, Springer (Pub)

New book: Service Science, Management and Engineering: Education for the 21st Century (Hefley, Murphy (Eds.)

New book, Services Science Fundamentals, Challenges and Future Developments, Stauss, Englemann, Kremer, Luhn (Eds.)

Frontiers in Service 2008


Related blogs

Jim Spohrer on SRIINet Services Innovation Community

Services Science and Innovation; By Prof. Robert A. Paton and Dr Stephen McLaughlin; Complex Services Innovation Research Network, University of Glasgow , United Kingdom

Irving Wladawsky-Berger

Douglas Morse