All of IBM
These resources will help you learn more about Industry SSME-related efforts.
These resources will help you learn more about Government SSME-related efforts.
Cambridge Service Science, Management and Engineering Symposium, White Paper
IBM Systems Journal, special issue on Service Science, Management and Engineering
Book Series; Service Science: Research and Innovations in the Service Economy, Springer (Pub)
New book: Service Science, Management and Engineering: Education for the 21st Century (Hefley, Murphy (Eds.)
New book, Services Science Fundamentals, Challenges and Future Developments, Stauss, Englemann, Kremer, Luhn (Eds.)
Frontiers in Service 2008
Jim Spohrer on SRIINet Services Innovation Community
Services Science and Innovation; By Prof. Robert A. Paton and Dr Stephen McLaughlin; Complex Services Innovation Research Network, University of Glasgow , United Kingdom
Irving Wladawsky-Berger
Douglas Morse