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Service Science or Service Science, Management and Engineering (SSME) is a growing multi-disciplinary research and academic effort that integrates aspects of established fields like computer science, operations research, engineering, management sciences, business strategy, social and cognitive sciences, and legal sciences.
Global markets are increasingly service-based economies. Employment growth will be concentrated in the service-providing sectors of the global economy. Service innovation is needed to maintain profits.
Service design, development, marketing and delivery all require methods to make service businesses more efficient and scalable. Practitioners need depth and breadth in combinations of technology, business, and organizational studies, even at the undergraduate level.
The goal of Service Science is to nourish productivity, quality, and learning and innovation rates across the service sector. We hope the resources on this site help you to better understand and engage in the evolving discipline.
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