ID#: 13005
Solution name:
ACI Proactive Risk Manager
Solution description:
ACI Proactive Risk Manager is an intelligent transaction monitoring tool that detects and alerts fraud and suspicious account and transaction activity, while facilitating effective counter measures.
Solution web page:
Contact information
Solution details
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Detailed solution description
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ACI Proactive Risk Manager is a risk management solution that can recognize existing patterns of cardholder, account and merchant fraud activity as well as react appropriately to new patterns of fraud.
ACI Proactive Risk Manager offers modules that can detect credit card, debit card, private label card, merchant and money laundering fraud.
ACI Proactive Risk Manager Solutions:
- Card Issuing Fraud Detection - Monitors fraudulent use of credit, debit and private label cards.
- Account Fraud Detection - Detects suspicious transactions across the enterprise.
- Merchant Acquiring Fraud Detection - Protects the merchant acquirer from fraudulent merchants or collusive merchant activity.
- Anti-Money Laundering - Detects unusual transactions and sophisticated laundering schemes according to government and industry mandates.
- Enterprise Risk - By monitoring account activity across all lines of business, users can detect more fraudulent activity in a shorter amount of time, minimizing losses and helping to preserve the customer relationship.
Functional description
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Functions available in modular components:
- Analysis & Review - Flexible rules engine, client interface, alert screens, workflow, working transaction and audit history, operations management.
- Scoring Engine - Uses custom neural network technology to detect unusual transaction activity.
- Proactive Risk Manager Interface - Interface between the authorization and/or core banking system.
- Real Time Risk Management - In-line scoring with the authorization to stop the first incidence of suspicious activity.
- Automated Case Management - Automates investigation process for marked fraud or suspicious activity.
Competitive advantage
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ACI Proactive Risk Manager has allowed many customers to reduce their fraud losses by 30-50% over alternative fraud detection systems. ACI's proven implementation methodology provides a low risk solution that addresses new government mandates and can begin to detect fraud in as little as 12 weeks. Most customers have been able to cost justify the system in less than one year.
Key Differentiators:
- Proven Solution from an industry leader
- Fast start implementation possible in 3-4 months
- Customized neural network model
- Real-time risk management - fraud prevention vs. detection
- Flexible user-friendly in-house rules management
- Scalability - a fit for all institutions
- ROI typically less than 12 months
- Monitor risk across the enterprise
Business problem
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Not only is fraud increasing, but the types of fraud also have become more sophisticated and complex. ACI Proactive Risk Manager addresses the challenge financial institutions, retailers and processors face to employ timely monitoring and fraud detection. From flexible user-defined rules to powerful neural network technology, the solution cost effectively reduces losses and limits an organization's risk exposure.
Business opportunity
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Allows organizations to react quickly to emerging suspicious activity by using rules-based strategies matched against a set of user-defined profiles.
Provides early warning of suspect activity with powerful and accurate neural network models, reducing fraud and limiting the impact on cardholders, merchants and accounts in good standing.
Captures and maintains statistical data on queue status, reviewer and model performance to provide valuable management information.
Easily integrates with existing payments environment.
Learn more about how IBM and ACI Worldwide help toimprove speed and efficiency in payments fraud management.
Return on investment
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Using ACI Proactive Risk Manager, organizations have experienced significant reductions in fraud losses. In many cases, users recovered the cost of software, hardware and personnel resources in less than one year.
One of the largest US card issuing institutions reduced its total fraud by 40% in the first three months of using Proactive Risk Manager and saved nearly US$2 million dollars during that time.
A large Australian issuer has experienced over US$21 million in fraud savings in each of the past two years of using Proactive Risk Manager.
Other customers have satisfied regulator concerns with meeting AML legislation, there by avoiding significant financial penalties.
Business information
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Target industries
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Banking
Banking - Other
Computer Services
Outsourcing
Solution areas
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Financial Services/Banking
Automated Solutions
ATMs
Kiosks
Point of Sales
Branch Transformation
Internet Banking
Operations & Processing
Risk management & compliance
Cross industry
Business Intelligence
Fraud Management
Document Management
Case Management
e-Business/e-Commerce
Payments
Countries/regions in which this solution is distributed
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Africa
Madagascar, Mauritius, Morocco, Nigeria, Rwanda, Réunion, Senegal, Seychelles, South Africa, Zimbabwe
Americas
Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), French Guiana, Greenland, Grenada, Guadeloupe, Guatemala, Honduras, Jamaica, Martinique, Mexico, Montserrat, Netherlands Antilles, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Georgia and the South Sandwich Islands, Suriname, Trinidad and Tobago, Turks and Caicos Islands, United States, Uruguay, Venezuela, Virgin Islands, British, Virgin Islands, U.S.
Asia Pacific
American Samoa, Australia, Bangladesh, Bhutan, British Indian Ocean Territory, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, French Polynesia, Guam, Hong Kong S.A.R. of China, India, Indonesia, Japan, Kazakhstan, Macao S.A.R. of China, Malaysia, Marshall Islands, Micronesia, Federated States of, Mongolia, Nepal, New Caledonia, New Zealand, Norfolk Island, Northern Mariana Islands, Palau, Papua New Guinea, Philippines, Samoa, Singapore, Sri Lanka, Taiwan, Thailand, Viet Nam
Europe
Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Holy See (Vatican City State), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, The former Yugoslav Republic of, Malta, Moldova, Republic of, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom
Middle East
Bahrain, Egypt, Israel, Jordan, Kuwait, Lebanon, Oman, Pakistan, Qatar, Saudi Arabia, United Arab Emirates, Yemen
Other
Antarctica, French Southern Territories, Heard Island and McDonald Islands, Maldives, Nauru, Niue, Pitcairn, Saint Helena, Solomon Islands
Languages in which this solution is distributed
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English
Customer size
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Small Business (50 to 99 employees)
Midmarket Business (100 to 499 employees)
Midmarket Business (500 to 1000 employees)
Large Business (greater than 1000 employees)
Ready for the euro? Yes
Technical information
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Platform configuration
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Software and related services
AIX 5.3
IBM System p (pSeries)
Windows 2000 Server (inclusive)
IBM System x (xSeries)
z/OS 1.8
IBM System z (Mainframe)
z/OS 1.9
IBM System z (Mainframe)
IBM Middleware
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Information Management
IBM DB2 Universal Database for z/OS
Tivoli
IBM Tivoli Access Manager for e-business
IBM Tivoli Enterprise Console
IBM Tivoli Monitoring
IBM Tivoli Netcool/OMNIbus
WebSphere
IBM WebSphere Application Server for z/OS
IBM WebSphere MQ
Services
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Application Enabling Services
Consulting
Custom Systems Integration Services
e-business Services
Education & Training
Geographic Specific
Hardware & Software Support Services
Managed Services: Application Hosting
Managed Services: Facilities Hosting
Managed Services: Managed Hosting
Network Outsourcing Services
Product Support Services
Professional Services
Services: Application Implementation
Services: Custom Application Development
Services: Integration
Services: Outsourcing
Strategic OutSourcing