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ID#: 14336

Solution name:

Esker Fax

Solution description:

Esker Fax™ is a robust high-volume production fax server solution enabling companies to automate the distribution of critical documents, increasing productivity and reducing document delivery costs up to 90%.

Contact information

Contact name:

Catherine Dupuy-Holdich

Phone:

+33 (0)4 72 83 46 46

Solution details

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Detailed solution description

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Esker Fax™ is the versatile solution for high-volume production faxing with enterprise applications, as well as enterprise-wide desktop fax seamlessly integrated with leading email platforms. Esker intelligent recognition technology captures information from incoming documents regardless of layout.

Esker Fax automatically faxes key business documents such as purchase orders, statements and invoices directly from enterprise applications — with no programming changes required. Esker Fax cuts the cost of manual document delivery up to 90%, eliminating labor costs, paper, supplies, machine maintenance and telephony charges.

The addition of Fax on Demand outsourced services provides secure backup for peak traffic handling and helps eliminate the costs of large fax infrastructure. Esker Fax provides a solid document communication foundation for the future with a direct migration path to Esker DeliveryWare, the leading solution for intelligent, multi-format document process automation.

Functional description

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Esker Fax manages all of your faxing by automatically sending and receiving your documents from any of your enterprise applications. Benefiting from seamless integration with existing IT systems and an installed base of more than 15,000 fax servers worldwide, Esker Fax ensures successful enterprise fax communications.

Esker Fax also transparently integrate with messaging environments such as Microsoft Exchange, IBM Lotus Notes/Domino® and Novell GroupWise allowing unified fax and email messaging. Users simply fax their documents directly from their email box. For these users, Esker Fax makes sending faxes as easy as sending emails.

Competitive advantage

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Esker Fax is a seamlessly integrated, highly scalable solution that enables enterprises to take full advantage of fax server technology.

In addition, Esker Fax offers the unique benefits of Esker DeliveryWare rules-based automation capabilities and a direct path to intelligently automated document delivery via the most complete set of output media in addition to fax and email - including web, archive, wireless message, print, XML and Esker on Demand hosted fax services.

Available as an optional add-on, patent-pending DeliveryWare Rules technology automates the faxing of documents generated by host applications - with no change to the application code. Using document content to identify the recipient and then retrieving the fax number from an address book or database, Esker DeliveryWare Rules Engine lowers the cost of production fax for fast return on investment.

Business problem

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Conventional manual faxing involves printing a document from a PC, walking to the fax machine, filling out a cover sheet, dialing, sending, and waiting to make sure the transmission was successful. And co-workers are often sidetracked on the way to or from the fax machine. Research shows that sending one fax manually takes an average of 10 minutes. Sending a fax automatically is easier, more efficient, and faster.

Business opportunity

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Today's forward-looking enterprises demand solutions that not only accelerate information delivery but also reduce the cost of doing business. They also want the kind of rich functionality and xceptional reliability that Esker Fax delivers.

Typically, enterprises use Esker Fax to automate delivery of documents such as purchase orders, acknowledgements, invoices, credit applications, quotes, reports, notifications, invoices and financial statements directly from enterprise applications without requiring programming changes to these applications.

Automated fax with Esker Fax cuts the cost of manual document delivery by as much as 90%, eliminating costs for paper, supplies, printers/fax machines, equipment maintenance, telephony charges and labor. Esker Fax shortens unnecessarily long business transaction cycles to:

  • Reduce days sales outstanding (DSO) and improve cash flow
  • Speed procurement processes
  • Improve profitability and competitiveness
  • Improve response time, enhance communication, and strengthen loyalty with customers and partners

Esker Fax increases operating efficiency by making better use of labor resources currently tasked with printing and manually faxing.

Return on investment

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Automation with Esker Fax server technology eliminates the pains of manual fax communication:

  • Productivity-draining tasks associated with sending faxes manually
  • High equipment costs for purchase and maintenance of fax machines
  • Late or lost faxes (and lost business)
  • Time-consuming manual archiving of inbound and outbound fax documents
  • The need for immediate notification that a fax has been received

In addition, available Esker DeliveryWare Rules technology lowers the cost of production fax for fast return on investment.


Business information

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Target industries

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Consumer Packaged Goods
Professional Services
   Management Consulting
Retail
   Retail- Direct Marketing
Wholesale Distribution & Services
   Wholesale- Services

Solution areas

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Consumer Products
   Wholesale systems
Retail
   Self- Service solutions
Wholesale Distribution
   Business management systems

Countries/regions in which this solution is distributed

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Languages in which this solution is distributed

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English
French
German
Italian
Spanish; Castilian

Customer size

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Small Business (50 to 99 employees)
Midmarket Business (100 to 499 employees)
Midmarket Business (500 to 1000 employees)
Large Business (greater than 1000 employees)

Ready for the euro?   Not applicable

Technical information

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Platform configuration

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Software and related services
Windows 2000 Server (inclusive)
  IBM System x (xSeries)
Windows Server 2003 (inclusive)
  Dell servers

Services

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Consulting
Education & Training
Product Support Services
Professional Services


Date last modified:    Mar 23, 2006


Contact information

Catherine Dupuy-Holdich
+33 (0)4 72 83 46 46

Company

Esker, Inc.
1212 Deming Way
Suite 350
Madison, WI 53717
United States

608-828-6000

Partner level: Member


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