ServicePac selector

Sw&Solutions

	GTS
	IBM Director
	Start up Support
	Support Line
	Windows & Linux

Last update: April 15, 2009

GTS

Enhanced technical support gateway - 7037

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
Sw&Solutions	1				40Y5800	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway - 7047

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
Sw&Solutions	1				40Y5800	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway - 8203

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
Sw&Solutions	1				40Y5800	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway - 8204

ServicePacs type	Term	e-Pac No.	Price* (CZK)
Sw&Solutions	1	40Y5800	---
Sw&Solutions	1	40Y5801	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway - 9110

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
Sw&Solutions	1				40Y5800	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway - 9111

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
Sw&Solutions	1				40Y5800	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway - 9115

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
Sw&Solutions	1				40Y5800	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway - 9131

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
Sw&Solutions	1				40Y5800	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway - 9133

ServicePacs type	Term	e-Pac No.	Price* (CZK)
Sw&Solutions	1	40Y5800	---
Sw&Solutions	1	40Y5801	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway - 9407

ServicePacs type	Term	e-Pac No.	Price* (CZK)
Sw&Solutions	1	40Y5800	---
Sw&Solutions	1	40Y5801	---
Sw&Solutions	1	40Y5800	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway - 9116

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
Sw&Solutions	1				40Y5801	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway - 9117

ServicePacs type	Term	e-Pac No.	Price* (CZK)
Sw&Solutions	1	40Y5801	---
Sw&Solutions	1	40Y5802	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway - 9125

ServicePacs type	Term	e-Pac No.	Price* (CZK)
Sw&Solutions	1	40Y5801	---
Sw&Solutions	1	40Y5802	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway - 9406

ServicePacs type	Term	e-Pac No.	Price* (CZK)
Sw&Solutions	1	40Y5801	---
Sw&Solutions	1	40Y5802	---
Sw&Solutions	1	40Y5800	---
Sw&Solutions	1	40Y5801	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway - 9408

ServicePacs type	Term	e-Pac No.	Price* (CZK)
Sw&Solutions	1	40Y5802	---
Sw&Solutions	1	40Y5800	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway - 9409

ServicePacs type	Term	e-Pac No.	Price* (CZK)
Sw&Solutions	1	40Y5802	---
Sw&Solutions	1	40Y5801	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Enhanced technical support gateway for one additional Logical Partition - LPAR

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
Sw&Solutions	1				40Y5803	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

IBM Director

SW Support for up to 10 Agents running IBM Director - IBM Director Software Support

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
warranty and maintenance option	1		5x9		29R5097	12544
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Start up Support

BladeCenter - 180 Days

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
warranty and maintenance option	1				41C5615	38664
* The prices are for informative purposes only. For binding price please ask your Business Partner.

System X - 90 Days

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
warranty and maintenance option			x		43X3840	4103
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Support Line

DS4000 ServicePac for Support Line for Midrange Disk Storage - 1812 / 1814 / 1815

ServicePacs type	Service Time	Response Time	e-Pac No.	Price* (CZK)
warranty and maintenance option	24x7		65Y5202	32745
warranty and maintenance option	24x7	T Hours	65Y5203	88413
* The prices are for informative purposes only. For binding price please ask your Business Partner.

DS5000 ServicePac for Support Line for Midrange Disk Storage - 1818

ServicePacs type	Service Time	Response Time	e-Pac No.	Price* (CZK)
warranty and maintenance option	24x7		65Y5204	37783
warranty and maintenance option	24x7	T Hours	65Y5205	102015
* The prices are for informative purposes only. For binding price please ask your Business Partner.

Windows & Linux

1 YR SW Support for Microsoft SBS/EBS - Premium - SBS/EBS

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
Sw&Solutions	1				65Y4935	---
* The prices are for informative purposes only. For binding price please ask your Business Partner.

SPAC 1YR WIN/LIN support on 1 BladeCenter - BladeCenter + Installed Blades

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
Sw&Solutions			Linux		51J9298	81886
* The prices are for informative purposes only. For binding price please ask your Business Partner.

SPAC 1YR WIN/LIN support on 1-socket System x - 1 socket server

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
Sw&Solutions			Linux		51J9294	9757
* The prices are for informative purposes only. For binding price please ask your Business Partner.

SPAC 1YR WIN/LIN support on 2-socket System x - 2 socket server

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
Sw&Solutions			Linux		51J9295	13067
* The prices are for informative purposes only. For binding price please ask your Business Partner.

SPAC 1YR WIN/LIN support on 4-socket System x - 4 socket server

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
Sw&Solutions			Linux		51J9296	19600
* The prices are for informative purposes only. For binding price please ask your Business Partner.

SPAC 1YR WIN/LIN support on 8-socket System x - 8 socket server

ServicePacs type	Term	Service Type	Service Time	Response Time	e-Pac No.	Price* (CZK)
Sw&Solutions			Linux		51J9297	26134
* The prices are for informative purposes only. For binding price please ask your Business Partner.