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Customer Support e-tools

More than just administration
 
Our online tools bring you a full range of information, available around the clock, about your contracts, orders, inventory and invoices.

Brochures:
 
 Customer Support OnLine e-tools flyer (177KB)
 IBM e-tools Brochure (1 567KB)
 Get Adobe® Reader®
 

My requestsContractsOrder statusInvoicesInventory
 
Invoices On-Line offers you free access to your IBM invoices.

Guest access: using a combination of your customer number, invoice number and your e-mail address you can view and print an invoice.
Note: this access is limited to viewing 3 invoices only, after which, you are required to register in Invoices On-line.

Registered access: using your IBM ID and password. Once entitled, you get access to your invoices with these easy to use options:
  • view and print quality pdf invoice images
  • e-mail notification of newly released invoices
  • online payment with opportunity for discount on your invoices
  • download to a spreadsheet for faster budget preparation
  • ... and much more!
 
(2284KB)
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View PDF version (221KB)
 
Connect directly to Invoices On-Line:
 Go to view and print your invoices online
 
More information about registration.

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