websphere commerce virtual tour tour the industry's leading cross-channel commerce platform learn more

E-commerce is no longer simply about selling online. It's about delivering a consistent shopping experience across channels, including mobile, social and in-store. IBM® WebSphere Commerce allows you to deliver a seamless, omni-channel shopping experience through contextually relevant content, marketing and promotions, while extending your brand across digital and physical channels.

Features and capabilities of WebSphere Commerce

Starter Stores:

Achieve faster time-to-market and simplify your web or mobile store creation

B2B e-Commerce:

Make it easier for partners, customers and resellers to do business with you

B2C e-Commerce:

Provide consistent shopping experiences across channels

Colors of summerCustomer Experience:

Create and manage engaging and compelling customer experiences

Marketing & Merchandising

Deliver personalized and relevant offers and promotions across channels

Microsites & Subsites:

Create numerous unique sites to serve different brands, regions or business models

Mobile Commerce:

Extend the shopping experience across mobile devices and smartphones

Order Fulfillment:

Improve customer service through greater inventory visibility and order status

Digital Analytics:

Gain insight into how customers are interacting with your brand across multiple channels

Sales Configuration:

Guide customers through configuring and ordering complex products and services

Social Commerce

Extend the brand experience beyond your site and across social networks


Product editions:

Commerce on Cloud: Enterprise-class e-commerce on the cloud
Features | Product support

WebSphere Commerce - Express: A customer interaction platform designed for fast, easy implementation to quickly create your online presence.
Features | Pricing | Product support

WebSphere Commerce Enterprise: Sophisticated platform for high-volume B2C and B2B business models and multiple sites.
Features | Pricing | Product support

WebSphere Commerce Professional: Powerful customer interaction platform to help midsize companies offer personalized, cross-channel shopping.
Features | Pricing | Product support

WebSphere Commerce resources

Compare editions
Compatibility and pricing Express Professional Enterprise Commerce On Cloud

Enterprise-class e-commerce on the cloud Easy to implement customer interaction platform to jumpstart your online presence. Powerful customer interaction platform to help mid-size companies offer personalized, cross-channel shopping. Sophisticated platform for high-volume B2C and B2B business models and multiple sites. Enterprise- class e- commerce capabilities on the cloud
Operating system Linux, IBM i (formerly known as i5/OS®), Windows Linux, Windows, Solaris (Sun microsystems), AIX, IBM i (formerly known as i5/OS®) Linux, Windows, Solaris (Sun microsystems), AIX, IBM i (formerly known as i5/OS®) N/A
Scalability Max of 200 PVUs per customer and one store only One store per 100 PVUs Unlimited stores per processor; extended sites Unlimited
Key features Express Professional Enterprise Commerce On Cloud
Advanced Roles/Relationships

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Advertisements . . . .
Attachments . . . .
Auctions
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B2B starter stores

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B2C starter stores . . . .
Business Accounts

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Category recommendation . . . .
Contracts and entitlements

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Credit lines . . . .
Cross-channel order processing
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Cross-Channel Precision Marketing
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Dynamic up sell and cross sell . . . .
E-mail Campaigns . . . .
Extended Sites (multi-site support)

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Gift center
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Marketing and Merchandising tools . . . .
Marketing Experimentation (A/B Testing)
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Member groups . . . .
Mobile Commerce . . . .
Open standards support . . . .
Organizations

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Payments . . . .
Product Recommendation . . . .
Promotions . . . .
Punch out

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Recommendation engine
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Requisition lists

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Reseller Hosting

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RFQ

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Sales center
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Search engine optimization . . . .
Shopping carts . . . .
Social Commerce . . . .
Web content management . . . .
Wish lists . . . .
Workspaces
. . .

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