Session Directory and Schedule
The 2013 Schedule and Directory are available! A link to an online version will be sent via email to registered participants the week prior to the event with a schedule builder feature.
Tracks & Sessions
Our event tracks are designed to provide you the detailed knowledge you need to effectively support your business objectives.
Exceptional Web Experience Tracks:
For company leadership executives (C-suite, CHRO), line of business leaders, analysts and IT Professionals.
Exceptional Web Experiences: Business Program
- Track 1: Customer Case Studies
- Track 2: Accelerating Solution Time to Value and ROI
- Track 3: Optimize Web Experiences for Business Results
Exceptional Web Experiences: Technology Program
- Track 4: Web Experience Software and Solutions
- Track 5: Developing Exceptional Web Experiences
- Track 6: Best Practices and Implementation
Track Descriptions
An organization's online presence is as important as the products and services it provides. Equally important, an engaged, empowered and optimized workforce is critical for leading in today's competitive markets.
Examples of session topics are listed to provide guidance in alignment of solution areas to event tracks. Actual sessions and labs selected for presentation at the conference will vary, and be based on submissions received through the conference Call for Abstracts process.
Exceptional Web Experience Business Program:
Designed for line of business leaders, business analysts and executives.
| Track | Details |
|---|---|
| Business track 1: | Learn from real-life experiences shared by customers detailing business objectives, industry specific approaches, implementation and governance techniques and best practices. |
| Business track 2: | Features proven strategies to plan, justify, implement and manage business solutions and approaches that meet and exceed rising customer, and employee expectations, as well as increase partner and customer service levels. |
| Business track 3: | This track features proven strategies and best practices that can enable business leaders to drive profitability and growth with web experiences crafted to increase customer engagement and retention. |
Exceptional Web Experience Technology Program:
Designed for a technical audience consisting of IT professionals including architects, administrators, developers, and integrators.
| Track | Details |
|---|---|
| Technical track 4: | This track features foundation technologies and solution innovations that power Exceptional Web Experiences inside your company and those facing your customers. |
| Technical track 5: | This track features how to design and build robust, interactive web experiences that will delight your audiences by leveraging an extensive portfolio of development technologies, templates, solutions, Web 2.0 and multi-channel design practices. |
| Technical track 6: | This track features entry-level and advanced technical information and guidance from leading product architects and services professionals. Attendees will learn how to deploy and manage scalable, high performing web platforms to support business objectives, change and growth in dynamic and environments, and enable new levels of efficiency and agility. |