Use this training path to see the courses you need to take to achieve this skill or certification. Click on the course boxes to access a course description, view its schedule, and enroll.
The Business Analyst is able to employ the process modeling phases, goals and deliverables, communicate process needs through the expected, exception, and escalation paths in a Business Process Definition model; capture, define, analyze, improve, and document a process model in Blueworks Live and IBM Business Process Manager; identify Business Case and Requirements, Key Opportunities and Process Return on Investment (ROI); and enforce delivery of Key Performance Indicators (KPI) and Service Level Agreements (SLA).
It is assumed that the individual following this roadmap has basic skills in the following areas:
After completing this training, students should be able to: