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Conference enrollees must cancel their registration by Tuesday, July 14, 2009 to avoid charges. To cancel your registration, please call 1-800-IBM-TEACH and select option "2" or contact us at STGBrandConf@meetingconsultants.com. Cancellations received before this date will not be charged a registration fee or administration fee. Cancellations received after this date will be billed the full conference registration fee. Substitutions are permitted at any time prior to the end of the event and replaced attendees will not be subject to penalties. No refunds will be made for cancellations received after that date. No refunds will be made for "No-Shows," who may also incur a charge for one night's hotel room rate if they do not cancel their hotel room 24 hours in advance. IBM Education Pack holders and no-shows who cancel within 14 days prior to the conference will be billed the full amount.
For conference related questions you may contact IBM at 1-800-IBM-TEACH (426-8322) and select option "2" for conferences or send us an email STGBrandConf@meetingconsultants.com.
If calling from outside North America, please use our international number 1-770-296-3932. Hours of operation are Monday through Friday, 9:00 AM - 5:00 PM EST.
