|Course code||TOS25||Skill level||Intermediate|
|Duration||40.0 hours||Delivery type||Self-paced Virtual Class|
|Course type||Public only|
|Public price||USD $3,250.00 plus tax|
This course covers elements of Tivoli's process automation engine 7.5 that are common to all products based on the engine. It is the prerequisite for more advanced training on IBM's Service Mangement products.
The course is technical and includes hands-on labs. In addition to abstract concepts and use, technical details of the applications and data structures used by IBM Service Management applications are explained.
This is a self-paced course with hands-on labs. Within 48 hours of enrollment, you will receive a confirmation e-mail containing your online link, ID and password, and additional instructions for starting the course. You may start the course at any time. Once you start the course, you have 60 days to complete it.
This intermediate course is for implementers, deployment and project teams, system administrators, database administrators, and consultants who are new to Tivoli's process automation engine and will be using IBM Service Management products.
Tivoli Process Automation Engine overview
Components and architecture
To participate in both the lectures and labs for this course, your workstation must meet the following hardware requirements:
NOTE: The Citrix™ application (web client or full package) requires access to port 443 (https). Please ensure personal and corporate firewalls have this port open.