Course description: IBM Case Manager 5.1: Build, Deploy, and Monitor a Solution

This course is for those whose job includes responsibility for designing and building Case Manager solutions, deploying a solution to production, integrating the solution with ILOG JRules, and monitoring case activity using Cognos Real-time Monitoring.

You work with a fully functioning IBM Case Manager system to practice the skills required to create a Case Management solution that uses ILOG JRules integration, deploy that solution to a production environment, and monitor case activity using Cognos RTM.

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Training Paths that reference this course are:

• IBM Case Manager 5.x - Role: Solution Architect / Developer
• IBM Case Manager 5.x - Role: Administrator
• IBM Case Manager 5.x - Role: Business Architect
• IBM Case Manager 5.x - Role: Business Analyst

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IBM Education Advantage Program Eligibility:

• Yes - Education Pack - online account

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This intermediate course is for anyone whose job includes responsibility for designing and building solutions, deploying a solution to production, integrating the solution with an ILOG JRules system, and monitoring activity on a Case Manager system using Cognos Real Time Monitoring.

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You should complete:

• IBM FileNet P8 5.0 Prerequisite Skills using Workplace XT (F1410)
• IBM FileNet P8 Platform 5.0: System Implementation and Administration (F1420)
• IBM FileNet BPM 5.0: Process Design (F1450)

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• Acquire the knowledge and skills necessary to design and build a solution.
• Acquire the knowledge and skills necessary to deploy a solution to production.
• Acquire the knowledge and skills necessary to integrate ILOG JRules in a solution.
• Acquire the knowledge and skills necessary to monitor case management activity using Cognos RTM.

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• Introduction to Case Manager
• Structure of a solution
• Process a case
• Solution design principles
• Overview of add-on functions
• Create properties and document types
• Create roles and in-baskets
• Create a case type and task
• Create a step map
• Deploy and test a solution
• Use preconditions and sets
• Use Process Designer integration capabilities
• Deployment process
• Configure the Production environment profile
• Migrate solution assets
• Migrate and deploy the solution package
• Introduction to IBM WebSphere ILOG JRules
• Create a rule project with ILOG Rule Studio
• Deploy rules to Rule Execution Server
• Integrate business rules into a solution
• Introduction to Cognos RTM
• Create a custom dashboard using existing dashboard objects
• Case Monitor architecture
• Database structures
• Create a dashboard object
• Create a custom measure for a dashboard object
• Create a custom dimension for a dashboard object

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