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Översikt
| Kurskod | 6T830SE | Leveranstyp | Classroom
(Hands-on labs) |
|---|---|---|---|
| Kurslängd | 3.0 dagar | Kurstyp | |
| Listpris | Set by Partner |
This 3-day instructor-led course provides you with an understanding of the configurations that need to be performed for IBM® Sterling Call Center, IBM® Sterling Store, IBM® Sterling Field Sales and IBM® Sterling Web applications. This course is primarily designed for administrators who need to configure the Sterling Call Center, Sterling Store, Sterling Field Sales and Sterling Web applications.
This course introduces you to the different Order Capture applications offered by Sterling Commerce and then proceeds to focus on the backend configurations required to customize the Sterling Call Center, Sterling Store, Sterling Field Sales and Sterling Web applications. Through a combination of procedural information and exercises, you learn about topics such as how to customize the order entry screens seen by the end users of these applications.
Målgrupp
This basic course is designed for administrator users who need to configure Sterling Call Center, Sterling Store, Sterling Field Sales and Sterling Web applications.