Interested in bringing a class to you? One-company training
|Course code||TR611GB||Delivery type||Classroom
|Duration||3.0 days||Course type||Public or Private on-site|
|List price||Set by Partner|
This course is provides an understanding of key product features including the Service Desk, the Service Catalog, Service Requests, Incidents, and Problems. Students will work with the Service Desk and Service Catalog features through a combination of presentations, demonstrations, and guided hands-on practical sessions.
This course is for the beginning user who will use Service Request Manager on a day-to-day basis.