I.T. Infrastructure Library® Training from IBM Training
IBM Training Canada has been an accredited ITIL® Trainer or Licensed Affiliate since March 2001. Naturally IBM has a long history of excellence in I.T. Service Management and the development of "best practice" methodology's. We recognized the need for a "Management System for the Information Business" (1980 - IBM Yellow Book) and defined the original Information Systems Management Architecture in the early '80's. IBM is the market leader in strategic change and the evolution of IT Service Management.
IBM Integrated Service Management provides smarter solutions and the expertise you need to design, build and manage a dynamic infrastructure that enables you to improve service, reduce cost and manage risk.
The IT Infrastructure Library has become the worldwide de facto standard in IT Service Management methodologies. As an Accredited ITIL® trainer we provide industry leading ITIL® training; we don't teach IBM's "version" of ITIL®. IBM Training offers the full range of ITIL® certification training across all levels. IBM Tivoli can take your I.T. Service Management solutions to the next level with integrated service management tools and services. If your ITIL® journey simply needs an affordable and flexible high quality ITIL® training program then contact IBM Training. Our primary objective is to provide consistent guidance for your core ITIL® initiatives. Call today to enquire about an Onsite Private course plan tailored to your needs. Make IBM your one stop shop for IT Service Management effectiveness.
Where do I start?
To understand the ITIL® Qualification Schemes and what individual certifications are right for you there is only one formal source.
Go to the Official APM Group / Cabinet Office I