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Cursusbeschrijving: Introduction to IBM Unica Interact 8.5

Overzicht

  • Deelnemers
  • Vooropleiding
  • Doelstelling
  • Onderwerpen
  • Machinevereisten
List of course details in a data table
Cursuscode 9T323BE Leermethode Klassikaal
(Hands-on labs)
Duur 1.0 dagen Type cursus Publiek/privaat onsite
Prijs EUR 650,00 excl BTW
EUR 786,50 incl BTW
   

This course introduces participants to the operational procedures in the Unica Interact software for creating interactions with a marketing touchpoint. This course provides a thorough introduction to the process of configuring an interaction, building interactive flowcharts, and using profile and real-time data. (This course does not include instruction in the Java coding necessary to link the touchpoint with Unica Campaign Interact).

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Deelnemers

Unica Interact users who will be building real-time interactions.

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Vooropleiding

You should have:

  • Introduction to Unica Campaign or equivalent.
  • Familiarity with Microsoft Windows and email concepts.

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Doelstelling

  • Describe Unica Interact, its marketing uses and its relationship to Unica
  • Identify key roles and tasks in Unica Interact and touchpoint integration
  • Describe and complete the process for configuring and interaction
  • Design interactive flowcharts
  • Identify and describe the purpose of runtime components of Unica Interact

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Onderwerpen

Overview

  • What is Interact and what needs it satisfies
  • Unica Interact key Functions
  • Using Interact roles and tasks

Configuring Interactions, Part 1

  • Interact Concepts and Terminology
  • Process overview
  • Creating an interact channel
  • Creating Interact points
  • Creating events and categories

Configuring Interactions, Part 2

  • Configuring and Interactive Flowchart
  • Creating smart segments
  • Defining offers

Runtime Components

  • Creating Campaigns
  • Configuring Interaction Strategy
  • Creating treatment rules
  • Defining expressions

Interact Runtime Components

  • Interact Runtime components
  • Profile and session date
  • Contact and response data

Interact Runtime Components

  • Interact Reports

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Machinevereisten

  • Student must have either desktop or laptop with high speed internet connection
  • Hardware
    • Pentium II or better
    • 128 Memory
    • High speed Internet connection (cable/DSL)
    • Screen resolution 1024 x 768 or higher.
  • Operating Systems
    • Windows 2000/XP/2003/Vista (with Remote Desktop enabled)
    • Mac OS X
    • Linux
    • Solaris
    • Internet Browsers
    • Internet Explorer 6.0 or higher
    • Firefox 1.5 or higher
    • Safari 2.0 or higher
    • Active X or Java enabled
    • JavaScript and cookies enabled

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